The Broadmoor is incredibly special and I love the addition of the reusable water bottles from…read moreRocky Mountain Bottled Water. The water was so crisp and perfect.

It's pretty creepy when the city sends charcoal filters for the tap water, and I've had trouble…read moreinstalling a reverse osmosis filter in my downstairs apartment. I decided to try RMBW - and I'm thrilled. The water is great - and having extra water on-hand has helped me feel more confident in my backup supply during uncertain times. I LOVE the small company feel - great customer service and super responsive. I'd give these guys 10 stars if I could.

Living water, great service . We've been getting their Ward water for 6+ yrs…read moreThey're the best!

Great fresh tasting water with high healthy mineral content! Awesome delivery service!read more

Water Works installed our system and we like it. My issue is the price charged to service the units…read moreonce a year. I had mentioned one time to Al Green that I can replace the filters for pennies on the dollar to what he charges. I understand he needs to make the trip worth his while but I feel he is taking advantage of his customers for what he charges vs his cost. His response was; " well, where are you going to get the filters?" I'm all for supporting small businesses but I don't want to feel like they are taking advantage of me either.

I rarely write reviews unless something is exceptional. That is the case with the purchase and…read moreinstallation of a whole house water filter and softener system by Waterworks. This is the 3rd system in 3 different homes in 25 years and it is the easiest to maintain and is providing excellent quality water. The old water tank was removed and all debris was cleaned up. I had a small plumbing leak prior to the installation. Although Waterworks was not responsible for it, the installer spent time and mileage obtaining parts to fix the problem. Waterworks is great!

I can't say enough good things about this fish store and the incredible people who work there. When…read moremy tank unexpectedly sprang a leak, I was completely overwhelmed and stressed. It felt like everything was happening at once -- and I truly needed guidance, reassurance, and kindness in that moment. Love was absolutely amazing. Not only knowledgeable, but genuinely compassionate and patient. I never once felt rushed or dismissed -- just supported. Rumi also went above and beyond, answering my emails almost instantly and making sure I had the information I needed right away. That level of responsiveness made all the difference during a stressful situation. What could have been a total disaster turned into a reminder that there are still businesses that truly care about their customers. Their kindness, expertise, and willingness to help meant more to me than I can express. If you're looking for a fish store that treats you like family and stands by you when things go wrong, this is the place. I'm incredibly grateful. They've also given me piece of mind for my future vacations

Zero if I could. What an awful experience. The CO owner lied to me, she told me she could work with…read moreme on a dead fish, I should've known that it was too good to be true. Having driven 45 minutes to the store with my water sample, which I tested against test strips, don't buy those, I was told the phosphates were too high. They don't include phosphates as a red flag unless they're going to deny you. My nitrate was too high? Nitrate is a normal part of a tank cycle. I've never qualified buying new fish based on having to do a tank change the day before purchase. And phosphate! Serious? Do you even sell that test kit? I've never seen it before. After spending $500 in one week you could do me the courtesy of saying "bring a water sample, it doesn't matter we're not giving you a thing." Notes: they are super friendly and helpful when you're buying something. Just don't expect much. They had a dead fish in one of the tanks that my son pointed out that had been there for at least a day. At least that's what the pleco was thinking. Now, find the tank. They have a 48 hour doa policy. They won't budge, trust me. Ask my seven year old who spent $35 on a butterfly pleco only to have it die within a week. $17.50 would have been enough for me, more than fair I said. Finally, even if you live in Elizabeth or Parker, and you are five minutes away from the store, drive the extra 45 minutes to Wheat Ridge and go to The Fish Den. Tell Michael Jason sent you. They have a better rating than MC Aquatics. Here are my readings according to an API freshwater master test kit ($40 at petsmart) Ph 7.4 High range pH 7.8 Ammonia 0 ppm Nitrate 0 ppm Nitrite 0 ppm See the pic below. Finally Phosphates: that's a joke. Good luck knowing that. You're welcome. Next time you tell someone nitrate is a 39, make sure that you tell them what the safe range is. And to think, you guys normally charge $6.00 for a water check. Buy your own test kit and save yourself the headache. Date of incident, June 17, 2025 Water sample from the same day.

Not sure what is going on with this new company. I've been a customer with the service for over 20…read moreyears when they were Deep Rock Water. Now they are Primo Water. The water dispenser they leased to me no longer works. I scheduled time for them to pickup. They cancelled three times. The 4th time, I actually got a confirmation. Unfortunately, it was a no show. Nothing. Very unprofessional. I called them only to be put on hold for 60+ minutes. Their solution? Schedule another date for a pickup which is two more weeks out. Needless to say, I cancelled my service. UPDATE (07/10/2025): The rescheduled date for the company to pickup my water dispenser was today. Another no show. No calls or anything. At this point, I am going to have to figure out where their Denver office is so I can drive down there to drop the unit off myself.

Deep Rock has recently merged with ReadyRefresh and become Primo Brand. Since doing so they've…read morebeen unable to replace our water dispenser . . . have added a "delivery fee" of $13.99 for each delivery . . . and have left me on hold a minimum of 20 minutes every time I call to get these things corrected. Suffice to say they SUCK worse than they did when they were just Deep Rock Water. I don't know if this is due to the transition or not . . . but that is NOT anything their customers (for over 5 years) should have to endure. We will be looking for another provider of water immediately.

The service was good but not the chai latte. It was the worse chai latte that I ever tried. There…read morewas no foam or richness to it. The croissant was very delicious. I hope the coffee taste better.

I was in The Cafe last week... My Hot Buttered Pretzels were…read morewarm tender with just the right amount of salt....Delicious !!!

ReadyRefresh recently merged with Primo brands and has TERRIBLE customer service and support…read more Communication with the company is impossible. The app is laggy and hard to navigate. I've had issues with late, missing, and unexpected deliveries. I was billed for a delivery that did not occur. I requested an increase to my order and it was ignored. Primo had decent service and was relatively reliable. ReadyRefresh is a waste of time unless you like frustration and headaches.

They merged with Primo Brands and since I have not had a delivery! It's been 3 months and they are…read morestill billing me monthly but I have 0 water! They charge way too freaking much to have zero deliveries and zero customer service!