Staff are incredible. However, the administration is horrible! They treat the staff…read moreunprofessionally and are totally unsupportive. The staff quit all the time due to the way they are treated. It is a shame. In theory the program is set up well. The staff are well liked by clients. The administration needs to be gone and new, kind and responsible people hired!

This place is a JOKE. DONT BOTHER WASTING YOUR TIME! You will get absolutely nothing out of this…read moreprogram. It's about 2 hours a week...

I have been going to Creative Counseling for several years and I find I really enjoy the time I…read morehave with Frank. He is understanding and empathethic and he has "been through it" so he knows what he's talking about. I always come away from our weekly sessions feeling better and thinking clearer. Frank is very easy to talk to and makes me feel very comfortable. I would recommend him to anyone. Thank you Frank.

Frank is the best therapist I have ever been to probably because it feels more like I am conversing…read morewith a great friend. I feel safe and well-taken care of when I am with Frank. Our meetings are never awkward nor forced. Sometimes when I don't feel like I have anything to say, he could say one word and it opens me up. Other times I could be so frazzled when I get there and he helps me to put it all together again. I would give Frank 50 stars if I could. I am blessed to have him in my life.

Options club is nice. We can talk (not about murder, suicide, sex, tobacco, alcohol, drugs, or…read moremiscellaneous triggers ), as an older man I can't ask "where are you from?" Or any question that makes younger women feel "creepy ", one time we talked about cells in plant life, Battle of Gettysburg , Astrophysics (what is at the other end of a black hole?). If you don't have a car or you got DUI and can't drive it looks like Myride Greater New Haven transit headquarters Hamden ct. Where is North Branford! New Haven, East Haven, Branford and cut North into North Branford. Options is across the street from a large apple orchard.

If you value your mental health do not walk through the doors. FIND ALTERNATE CAREGIVERS…read more Unfortunate that a place that is a NON-PROFIT this is all for profit and not their clients needs. They attempt to monopolize on your sickness and make them your EXCLUSIVE provider. (With horrific care, no appointments,poor leadership, broken elevators, and poor health care all around) Disaster from day one at initial intake process. Till last day walked out in total disparity. If you are competent and have any common sense this is NOT the place for you. It's for way under functioning CAPACITY individuals. You spend more time chasing their employees to do their job. IOP- DBT- Jenna is amazing, but the passive aggressive attitude from one of the clinicians isn't very helpful. But they do the best they can. Honestly you get in what you put out here. Case Management: 2nd biggest failure with this company. Requested case management at initial intake 7/18. 1st the request "glitched" and was never received.... Spend every day after iop trying to follow up. Finally got a meeting with LISA RAND who had all these great things to say and would get someone to help me. Gave me a case worker that was never there. But no one would tell me why. They (front desk) would say I'll send a message to her. I had an eviction case to prepare for and the case manager never showed up. Then when the office finally tracked her down she came down and said "well, let's go" like I did something wrong sitting there waiting for 45 minutes.... I was not comfortable meeting with this individual so requested a new case manager. Then I was the bad guy.... The excuse offered was that she was in a meeting in a dead zone then ended with celebrating Lisa Rands surprise birthday..... New case manager was nice and TRUTHFUL. Just not very helpful for my situation. HOUSING: LIES LIES LIES DO NOT BELIEVE THEM THAT THEY WILL NOT HELP YOU WITH HOUSING. They lie and will string you along. I was feed so many lies that I'm now living in my car. I'm glad that I have their housing manager BOBBI JO on recording lying about housing and back stepping from things previously said. I was told Because of my severe medical conditions that I could be bumped up THE WAITLIST so I wouldn't be homeless and living in my car. I was also told that LISA AND BOBBI JO were working with the Columbus house med res floor for when the eviction happened. After being told 4 different things from 4 different people I met with Kathleen , Lisa and BobbiJo whereas they looked at me like I had 10 heads and was purple.... Clearly there was a severe communication problem or something was wrong. There is an email stating the previous" working on solutions for client" and is now being denied it exists. Too bad others already said it does and IT will pull it. Many of the mental health agencies around the state send people to BH care for their housing because that is what they are told and unfortunately BH care does nothing. Filed Grievance with BHCare , and The State of CT

I went through the program. This was my first treatment so not a lot to be compared to. Had some…read moreissues with it but overall it was a really positive experience. Pros: Majority of staff is in recovery The phase model works really well 12 step oriented (i.e. AA is still a huge part of my life post-graduating) Most residential/living situations are really nice New haven is a nice little city to get sober in, and Turnbridge encourages clients to become a part of the community. I met some great people Learned how to have fun in recovery (lots of activities to take advantage of) Cons: Very expensive, for-profit organization (naturally raises some questions and skepticism among clients and new haven recovery community) Majority of staff is in recovery (in general, alcoholics and addicts are not the most organized and punctual of people) Lack of communication Clinical services are hit or miss (I had a few bad experiences, though there are also some amazing clinicians working there) As a 26 year old who has lived independently, I was there for recovery, not to learn how to be an adult. There are aspects of the program that felt a little juvenile and unnecessary to me, especially in phase II. If parents are paying (95% of the time this is the case), it often feels like case managers treat the parents as the clients and take away the client's autonomy... often hear things like "my parents have drank the turnbridge kool-aid and I'm stuck here" The biggest problem I had: I got some serious pushback when my family and I felt it was time for me to discharge. Possibly some ethical boundaries were crossed but ended up working out in the end and I graduated at 7.5 months with Turnbridge's support and blessing. I am very grateful to have had the opportunity to go through Turnbridge, and I can tell they did their best to meet me where I was at and be flexible with what my family and I were looking for. If you are ready to get sober, can afford it, and have the flexibility to take a year out of your life, this is a good place.

I spent approximately 19 months at Turnbridge from September 2021 through May 2023. My family paid…read morea substantial amount of money because we believed I would receive safe, professional, trauma-informed treatment. My lived experience was profoundly different. I personally witnessed staff replay CCTV footage of serious client-on-client violence for groups of clients while laughing and mocking the person being attacked. After I was assaulted with a heavy wooden chair at 90 Ford Street, I remember staff later replaying the footage and mocking me for flinching. I also disclosed a sexual-boundary incident involving another client to people in the Turnbridge environment while a staff member was present. I do not recall receiving a formal interview, separation plan, or meaningful protection afterward, and the harassment continued. During an asthma attack, I asked a staff member for my prescribed inhaler and was initially refused because he claimed I was "faking it" and "getting high" from albuterol. My PlayStation 4 also disappeared from a Turnbridge residence, and I do not remember any meaningful investigation, report, recovery effort, or reimbursement process. My intake experience also raised serious concerns. During the drive to Turnbridge, I openly told friends that I believed I was entering a 28-day program. I remember signing contracts at 189 Orange Street before being told by the staff member who transported me that Turnbridge was actually a year-long program. These were not isolated personality conflicts. They raised recurring questions about supervision, medical access, sexual-safety complaints, informed consent, missing property, incident documentation, staff conduct, and how criticism was handled. I have since compiled a detailed evidence memo that distinguishes firsthand experiences from secondhand allegations and identifies records that should exist. Connecticut DPH has opened an investigation into care and services provided by Turnbridge. That investigation is ongoing and is not a final finding. Parents should ask for written answers about incident reports, CCTV access, medical protocols, client grievances, sexual-safety procedures, staff vetting, property-loss policies, expected program length, and what happens when a client says they feel unsafe or wants to leave. Recovery is necessary. Humiliation, indifference, and preventable risk are not treatment.

If I could give him a zero I would. He was late, rude, accused me of being late, called me…read more"abusive" for wanting to refill my lifesaving Rx that I've been on for 7 years and hung up on me. I cannot believe he is licensed. AVOID AT ALL COSTS!!

From the owner: We take an individualized client-centered approach to mental health care, recognizing that each…read moreclient is unique and has their own set of needs and goals. We work collaboratively with our clients and their treatment team to develop personalized treatment plans that are tailored to their specific needs.

Project Courage is a group of experts with outstanding experience and creativity, that helps you…read moreand your family treat substance abuse and comorbid disorders, together. Project Courage also runs an Intensive Outpatient Program, where social workers teach clients a comprehensive curriculum on topics like Meditation and Breathing, Neural Networks, and 'Soul-Pancake', to foster change. If you/someone you know is searching for addiction treatment specialists, then I recommend Project Courage.

From the owner: Project Courage's goal is to effect change in their clients and in the substance abuse treatment…read morefield. Not all adolescents benefit from the standard procedures and treatment methods for substance abuse recovery, and this can deter clients from continuing treatment. We believe that mental health professionals should constantly evaluate themselves and the traditional practices in the field in order to discover and utilize the best treatment techniques possible.