1. Bergvik Counseling Services

    1. Bergvik Counseling Services

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    Hamden, CT

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    Bergvik Counseling Services

    4.0 (8 reviews)
    Open 8:00 am - 7:00 pm
    Updated 3 months ago

    Services - Bergvik Counseling Services

    Adolescent therapy

    Couples therapy

    Family therapy

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    5 months ago

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    7 months ago

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    1 year ago

    Tom is a great counselor! He helps individuals and couples achieve thier goals and is invested in their well-being!

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    Turnbridge

    Turnbridge

    3.3(38 reviews)
    6.8 mi

    I went through the program. This was my first treatment so not a lot to be compared to. Had some…read moreissues with it but overall it was a really positive experience. Pros: Majority of staff is in recovery The phase model works really well 12 step oriented (i.e. AA is still a huge part of my life post-graduating) Most residential/living situations are really nice New haven is a nice little city to get sober in, and Turnbridge encourages clients to become a part of the community. I met some great people Learned how to have fun in recovery (lots of activities to take advantage of) Cons: Very expensive, for-profit organization (naturally raises some questions and skepticism among clients and new haven recovery community) Majority of staff is in recovery (in general, alcoholics and addicts are not the most organized and punctual of people) Lack of communication Clinical services are hit or miss (I had a few bad experiences, though there are also some amazing clinicians working there) As a 26 year old who has lived independently, I was there for recovery, not to learn how to be an adult. There are aspects of the program that felt a little juvenile and unnecessary to me, especially in phase II. If parents are paying (95% of the time this is the case), it often feels like case managers treat the parents as the clients and take away the client's autonomy... often hear things like "my parents have drank the turnbridge kool-aid and I'm stuck here" The biggest problem I had: I got some serious pushback when my family and I felt it was time for me to discharge. Possibly some ethical boundaries were crossed but ended up working out in the end and I graduated at 7.5 months with Turnbridge's support and blessing. I am very grateful to have had the opportunity to go through Turnbridge, and I can tell they did their best to meet me where I was at and be flexible with what my family and I were looking for. If you are ready to get sober, can afford it, and have the flexibility to take a year out of your life, this is a good place.

    I spent approximately 19 months at Turnbridge from September 2021 through May 2023. My family paid…read morea substantial amount of money because we believed I would receive safe, professional, trauma-informed treatment. My lived experience was profoundly different. I personally witnessed staff replay CCTV footage of serious client-on-client violence for groups of clients while laughing and mocking the person being attacked. After I was assaulted with a heavy wooden chair at 90 Ford Street, I remember staff later replaying the footage and mocking me for flinching. I also disclosed a sexual-boundary incident involving another client to people in the Turnbridge environment while a staff member was present. I do not recall receiving a formal interview, separation plan, or meaningful protection afterward, and the harassment continued. During an asthma attack, I asked a staff member for my prescribed inhaler and was initially refused because he claimed I was "faking it" and "getting high" from albuterol. My PlayStation 4 also disappeared from a Turnbridge residence, and I do not remember any meaningful investigation, report, recovery effort, or reimbursement process. My intake experience also raised serious concerns. During the drive to Turnbridge, I openly told friends that I believed I was entering a 28-day program. I remember signing contracts at 189 Orange Street before being told by the staff member who transported me that Turnbridge was actually a year-long program. These were not isolated personality conflicts. They raised recurring questions about supervision, medical access, sexual-safety complaints, informed consent, missing property, incident documentation, staff conduct, and how criticism was handled. I have since compiled a detailed evidence memo that distinguishes firsthand experiences from secondhand allegations and identifies records that should exist. Connecticut DPH has opened an investigation into care and services provided by Turnbridge. That investigation is ongoing and is not a final finding. Parents should ask for written answers about incident reports, CCTV access, medical protocols, client grievances, sexual-safety procedures, staff vetting, property-loss policies, expected program length, and what happens when a client says they feel unsafe or wants to leave. Recovery is necessary. Humiliation, indifference, and preventable risk are not treatment.

    Bergvik Counseling Services - c_and_mh - Updated July 2026

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