Loved this place!! Got 7 pieces of clothing for about $3. Was in town for the weekend and I'm so…read moreglad we stopped here.

Purchased a Kenmore washer and dryer from an ad on Craigslist on May 15, 2019. Thought it was a…read morelegitimate purchase because it stated" come view at Advent Thrift." It also stated it had a "60 Day Warranty" and no where did it state repairs only NO REFUNDS. I am a single working mother with 2 sons who have blood diseases and after speaking with Al over the phone found a person to pay and have the set picked up. When the pickup person arrived he entered the store asked Mrs. Peters (Manager) for Al and she stated "right over there." The washer tub has numerous rust spots and clothes have been damaged. I called and spoke with Al and asked for a refund and he stated "no refunds only repairs" and I stated that was not stated in the ad and he agreed that it was not. He offered to come to my home and change out the tub and again I requested my $$ back and that the ad needed to be clear in reference to a "60 Day Warranty". He at which time stated "it was not a good time for him to speak and that he was hanging up." I called him back and asked again for a refund and he stated no again and claimed he almost ran into something talking on the phone with me. I told him I would not call again but rather have legal contact him. Next, I called and spoke with Elizabeth Peters (Manager) of Advent Thrift and explained to her my circumstances, she indicated that he was leasing space and that she had not seen the ad. She wanted to call him and offered to call me back. I received a return call from her and she stated "He offered to repair the tub so leave me out of it." I am competing paperwork and filing a small claims judgement against Al. To protest not having the terms honored is worth the $78 plus $20 to have a sheriff serve the judgement/paperwork. Always keep receipts and take a screenshot of ads...I am so glad I did!! On the receipt, he had another opportunity to write "no refunds only repairs"...but he did not. Advent Thrift need to require leaser's to have insurance and state clearly they are a separate entity. They may be liable also.

I really appreciated the staff guiding my 3-year granddaughter on her shopping adventure. It was so…read morenice to find something age appropriate that she loved.

Love this little shop!! Susan met us at the door with hand sanitizer and gave us a warm welcome!…read more Had great suggestions for gift items and offered to wrap! Great place to go to get just what you want!!

The employees are super helpful , items are organized easy to find. The prices can't be beat and…read morethe quality of items are excellent. Each time I have been people are sitting in the parking lot or standing at the door waiting for the store to open so get there early.

- No customer service. - Staff are rude, dismissive,…read moreaccusatory, and utterly helpless to serve customers. - Store is a mess, policies are asinine and inconsistent, and management unavailable. - Prices are not competitive for used products and then argue when having to follow their own discount programs. - Overly concerned with anyone they think is buying to resell vs being happy to make a sale and earn towards their charitable purposes. You don't get to choose what I do with what I buy. + There are MANY other thrift stores to visit that appreciate their customers.