We make an appointment with these people months ago and they tell me it's on Veteran's day and now…read moreupon arrival it's a mistake. It's actually another day in the future. I took time off to take my auntie here and now I need to take more time off for a mistake on there part. Very frustrating and it's poor quality. I don't recommend anyone to come here! Go elsewhere if you can. It's been renamed WAVE imaging which their new name with poor quality of service.

I had a good experience here. I needed an ultrasound done. Making the appointment was easy. They do…read moreneed doctors orders faxed to their office. Beware that the fax machine number is an 888 number. So, be sure to call and find out the fax number because apparently a lot of people confuse it with another number. My check in was quick. Have ID and insurance ready. My ultrasound person was really nice, explanatory and kind. I felt comfortable.

The woman at the front desk with the outdated bleached hair seriously needs to have her attitude…read morechecked. The level of rudeness and arrogance is completely unacceptable, especially in a medical office. People come here because they are sick, worried, and nervous about what they may be diagnosed with. Nobody is asking the front desk staff to be warm and fuzzy, but basic politeness and professionalism should be the bare minimum. My mother had an appointment, and I walked up to the front desk to sign her in. This woman completely ignored me. I stood there waiting, not knowing whether I was supposed to sign something, sit down, or continue standing there. Finally, I had to ask, "Am I just supposed to stand here?" Her response was simply, "Yes." Seriously? What kind of customer service is that? You work at the front desk. You do not own the office, and you are not doing patients or their families a favor by acknowledging them. There is absolutely no reason to treat people as though they are beneath you or an inconvenience. She needs to be removed from the front desk and retrained on how to interact with patients and their families. If you dislike dealing with people that much, perhaps a front-facing position in a medical office is not the right job for you. And unfortunately, the older woman sitting next to her wasn't much better. What is going on with the front desk at this place? The technicians in the back, on the other hand, were very nice and professional. It's unfortunate that the people patients encounter first leave such an awful impression of the entire office. Management seriously needs to address this. Patients deserve basic respect, especially when they're already walking into a medical office worried about their health.

This place was very accommodating to our schedule and they have late hours which is even better…read more We arrived at this Buena Park location at night time and the front desk lady was great. She was one of the nicest front desk person we've met so far and everything went smoothly. The machines here are the newer ones so you don't have to remove your clothing or shoes to get an MRI. The technician was also very nice and everything was done faster than I thought it would take. We were supposed to go to another place but after reading the reviews of that place, we're very glad to have chosen this place over that one even thought his one is further distance.

I've been coming here for years when I need to get my annual mammogram. The staff is always so…read morefriendly and helpful. They really care to answer any questions you may have. I love that their gowns are actually soft cloth. I know one year they switched to a harsher material but love that we're back to soft items. They provide results within days to my Dr and thank goodness, each experience is nice. They have the cutest little boutique inside too. I've bought beanies from them before and this year they had the cutest Christmas tree and ornaments for sale.

Everything and everyone was/were on time. Very considerate group of women working here this time…read morearound

4/7/26 Came in for…read morean ultrasound appointment. I got here 30mins as instructed. Checked in, filled out and confirmed patient registration forms. Then, was called by Fallon to complete m registration. Even though I have been in this building, I can't recall having an ultrasound done here prior. There is a lab area that shares the same lobby though. I must have gotten my lab drawn there before. Fallon (female) registration staff was very friendly, efficient and professional. I was able to get the registration part of the process completed quickly. Thank you for an efficient experience, Fallon. Cherry the ultrasound tech was efficient and friendly. In and out. I got my radiology results in my portal the same day!

Eight years ago had to brain aneurysm, and I had to come here once to get a CD. I remember it like…read morea far away dream. I didn't know if it was something that really happened because I did just have brain surgery . Today I'm back again to get a copy of my CT scan of my brain. Looks like I'll be having brain surgery again, so I need to show my Neurologist my last CT scan. I could've called and asked some questions. But instead I just showed up and was like help. Everybody directed me in the right way. It was painless. But I did have to go twice. Yesterday he found my information in minutes and let me know that I just had to pick up my CD tomorrow. This morning I went and just ran in and out. Thanks guys! I'm grateful to all the people that work in all the areas of this hospital that saved my life ! Keep up the good work guys.

At first, it was a little confusing on how to get in. But once in everything was smooth. Only…read moreissue I had was the receptionist had a horrendous cough, but she was wearing.a mask The gentleman doing my MRI was very patient with me as I was so claustrophobic. But definitely recommend this place.

Very professional and nice individuals who work here, Danny (supervisor) was so helpful and patient…read morewith me when there was a mixup with my referral. The technician who did the MRI was helpful nice as well. I would recommend this facility for any who needs a MRI!!

Very happy with the service they provide for our facility! They've been extremely helpful,…read moreresponsive, and quick to come out whenever we need them. We truly appreciate their excellent service and will definitely continue using them in the future. Highly recommended

Their service has definitely changed. I called to schedule an ultrasound and the man who answered…read morehad a bad attitude. I had to call back twice because he did not answer several of my questions. I tried to be very polite when asking the questions. Then said we don't do ultrasounds any longer. They have no website that is updated so how are people supposed to know this?

I arrived at the appointed time. Very quickly, I was ushered into the scanning room, got prepped…read moreand lay down for the scan. It was seamless, quick and professionally done. Dr. Patel called a few days later to go over the results and emailed them the same day. I would wholeheartedly recommend them for your scanning needs.

I first went to Superior Body Scan about 15 years ago my reason for going was i wanted to make sure…read moreI was in good health. well the scan results found some thinks my doctor had to follow up for a couple of years. without having this scan i would never know i had those issue. it is so much easier for you to take your doctor this scan because now they have to follow up they can't give you the run around and ignore us. A year ago I had another one just to make sure I was doing good they found that I had a spot in my lung so I took this results to my doctor and again they have been on top of checking me every 6 months. with out this scan i wouldn't not have known there was something wrong. I strongly recommended this place it reason and worth every penny. just think we spend money on dum things sometimes . this scan is worth every penny.

I can't say enough about my experience at UMI Buena Park. I had issues with my Dr sending over the…read morepaperwork needed to set my my imaging and the nice lady on the phone handled all the back and forth with my drs office . When I showed up to my appt the woman who checked me in was friendly , fast and made sure any and all questions had answers . I simply cannot say enough about the tech who did my CT scan "Andrea" I was extremely nervous about the whole iv with contrast and she completely set my mind at ease. She told me what to expect and exactly how it would feel and reassured me she would be right there if I needed her for any issues I may have. She checked on me and was always making sure I was Ok. It was very comforting to have someone set your mind at ease and make sure you know they are their to help in any way. My whole experience with this office was amazing . UMI give your employees a raise at this facility , they deserve it !

Absolutely terrible experience. I submitted an online appointment request for my mom and never…read morereceived any response, so I called to try to schedule the appointment myself. It was already difficult to get ahold of someone, and once I finally did, I was placed on hold for a long time. When I eventually reached someone, the representative had a very unhelpful and dismissive attitude. She told me they receive over 200 appointment requests a week, but instead of helping me locate my mom's request or figuring out how to get the appointment scheduled, she essentially left me to deal with the problem myself. At that point, I was so frustrated that I hung up. This is completely unacceptable. If your facility is receiving hundreds of appointment requests every week, then you should have a reliable system and enough staff and training to handle that volume. Patients and their families should not have to chase your office down just to get a basic appointment scheduled. The entire operation needs a serious overhaul, including better systems, better communication, and substantially better staff training. Based on my experience, I would NOT recommend this facility to anyone. Update on 8/18/2026: Lisa from the central location followed up with me and was able to help us get everything sorted out. I increased my rating by one star because of this. She was the true star of this whole ordeal!

The whole team and experience was smooth and I was very thankful. Wait periods weren't long…read more Everybody was friendly, professional, and very organized.

Went for a re-check after mastectomy and they asked me to take a "depression test". I've never…read moreheard of one before and she said "it's only 2 questions". Ok. She asked "how many days a week are you sad or depressed" me 7 then "how many days a week do you feel unmotivated to do anything" me 7. Then she said ok, the Dr. may have more questions, but there were none. I am left to wonder the reason for the questions. A bit silly one would think. It is very sad what has happened to health care the past 20 years. I think Providence can drop the whole "care" part from "heath care" there is clearly no care anymore. Very sad and pathetic. I am sure Danny Thomas would not be pleased with St. Jude these days