I've emailed them since Tuesday still no results shouldn't be that hard, to me it's simple. Reply…read morethat are working on it and guess what, not sitting in the dark looking for a new provider. At this point cannot recommend, 1/19/26: Amazing, after my review on yelp I've received a call and two emails. Doesn't change my mind. 2/8/26: I got another email from coastal on 2/6/26. They finally got the date correct that I requested on 1/9 first appointment saying the payment isn't due until 2/21/26. That had been requested in conversation with who I had the appointment with and in multiple emails with no response. I've already made arrangements to pay them on 2/9/26, and then we are done with coastal. We are on a fixed income and this put a real hardship on us. Should have walked away when they presented the amount of money it required to purchase the Bi-Pap. But I felt they would work with us. The crazy thing and it might be a clerical error. But, it's becoming the norm with them. The email I received from them is one penny off. It says I owe more than was refunded back to me. Oh well it's over.

Highly trained and professional staff. Explains things in detail, and in ways that is understood…read more They have Experience and knowledge that cannot be taught in class. Knowledgeable about insurance.

Ashley in the Foley office is amazing. She went above and beyond in helping us get all the…read moreinformation needed to be treated. We struggled with our referring doctor's office for over 2 months before contacting Ashley. She got all the pieces put together in a short time and got us scheduled. Ashley's knowledge, personality and customer service skills makes her a valuable employee. Thank you Ashley !

I called and left a message late on a Friday afternoon and received a call back on Monday morning…read more Had available appointments quickly with latest equipment in stock. Smooth process for fitting and I was out the door in an hour.

I called to pick up a kit for my mom and was told it was in stock. I let them know I would be there…read morein 20 minutes. When I arrived, there was a note in the door that they were closed for a delivery. I called and spoke to the manger. He not only delivered what we needed to my Mom's house, he didn't charge us for it! That is excellent customer service. It's not about the mistake, it's about how you recover!

About half of this building is a medical supply store, and the other half is a totally awesome gift…read moreshop/boutique! There's even a cute little cafe here that sells sandwiches and Cammie's Old Dutch ice cream. We stumbled upon the place today while looking for a nearby business. The bags and such out front caught my eye. I did a lot of oooh-ing and ahhh-ing, and a little bit of giggling when we walked in. I loved all the little desk signs and coffee mugs. They also had some beautiful glassware, including a pitcher and some glasses with palm leaves that look like they belong in Blanche Devereaux's kitchen. The clothing was boutique style and the prices were reasonable and they had a nice selection of jewelry for sale. They had a lot of housewares, including Mud Pie serveware, and a great selection of baby gifts. Of course, every Southern gift shop has collegiate merchandise, and they've got it! The only thing that could make this shop even more adorable than it already is a shop dog...and she's a super friendly English bulldog named Lola. She's supposed to stay in her space but I think she knew we were dog lovers so she came to say hello. That made me happy, and I think it made her happy too because she did the body-wag when I talked to her. I noticed medical stuff on the other side like lift chairs, and saw the signs that said CPAP, but I didn't look at it. I know where I'm going when I need to buy gifts for birthdays, weddings, divorces (that coffee mug), and babies. I'm sure I'll go pick up a few things for myself too! This place is really cute!

I called on Monday looking for a pediatric sized wheelchair. I ask her if I needed to go ahead and…read morepay a deposit to make sure that it would be there on Wednesday and she said no that they would have it. She said no that they would have it there. It's Wednesday and I tried to pick it up and they already rented it. So now I'm trying to find a wheelchair at the last minute which was what I was trying to avoid in the first place. AWFUL CUSTOMER SERVICE & RUDE

Great fast service- Easiest transaction ever with any company nationwide. Brad was efficient,…read moreunderstanding, and helpful. Had the wheelchair delivered in less than 2 hours.

Very helpful service. Came out to the car to measure my leg since it was too painful for me to…read morewalk. His product gave me great relief and when I needed another pair, he was able to order them quickly. Always friendly and respectful.

Been going here for years and couldn't be happier. The owner is knowledgeable and is willing to…read moreexplain how the products can help you the best. Everything is tasty, get a double order

Love going here. Very friendly and helpful. The delta products are amazing. I'll always be…read moresupporting there business.

I have never written a review before but this place was so good I just had to. They are extremely…read morehelpful and kind, aswell as knowledgeable. Mrs. Lien explains all of the options you have, including options I didn't even know you get like specific lenses. She even gives her opinion on everything in a very professional manner. They also explained to me the importance of a good pair of glasses. They are the best eye doctors around, and I will continue going there. 10/10 would recommend.

I am a first time customer. Here is my experience…read more Quick booking, same day call reminder, simple check in, exam started at appointment time, very clean office, new equipment, lots of frames to choose from, and excellent customer service. No pressure and up front pricing on the check in form. This business is the example that others should follow.

Dr Festa is great, & her staff are friendly. I came in for a contact lens exam & ordered contacts,…read morethey will probably be ready in two weeks. There is a good selection of eyeglass frames, too.

This is the second time I have been here in two years. Both times the customer service was amazing…read more The two women that work the front desk and the female doctor are always very friendly. They listen to my needs and go above and beyond to help problem solve and address all my concerns. As well as just being friendly and present. Finding GREAT customer service is so rare these days!! I am taking the time to thank all of them on yelp and recognize how awesome they are!! Thank you for making my life easier and my experience pleasant! They work hard at this organization and take their jobs seriously. Customer Service is EVERYTHING!