I would not recommend using Med-South for Cpap supplies. I recently got a new Cpap machine from…read morethem and went to order supplies. Had to call back several times to get an update. 3 weeks later they said oh they were delivered on this date. Go to the post office and make a claim. They were rude indifferent and could care less. I was with another company for 8 years and they never missed a beat . Sent email updates on supplies , shipping and very friendly. I am going back. Takes years to earn trust and only seconds to lose it.

If I could rate zero, I would. I was referred to Med South in 2022. I had a Resmed that was…read morerecalled. I did not know anything regarding the recall or the new machines I had an option to upgrade. They steered me to a Resvent and now I fnally got the story that the company was using these machines in time to get through all the recalls. I had other options to obtain in addition to the Resvent and was not told. In the three years I have been dealing with Foley office, I have never been treated well. Its like they seem bothered by my presence. The first year they never told me I needed to download data to my doctor annually to renew supplies. They thought I should know this. As I said, everyone in Foley has never been customer service friendly. Finally on Tuesday, August 5, I went to have my chip for machine to be downloaded as my annual doctor's appointment is Thursday. They informed me they did not nor ever had the software to download from this machine. I informed them they have done this for the last two years. They argued and said they never had the software. I again shared they had the software as they downloaded data the previous two years. I told them I felt like I was in The Twilight Zone. They basically told me there is nothing they could do. What in the world is wrong with companies now. No customer service! I am done with Med South! There are two other option close by!

These wonderful people compound my topical hormones every month. They are always friendly and kind…read moreand mail my order in a timely fashion so I don't even have to drive to pick it up. I couldn't ask for better service. Communication is a must and they are on top of it! A real plus in the pharmacy world!

The staff is pleasant, knowledgeable and willing to go above and beyond to help. I especially love…read morethe delivery option for an extremely reasonable fee. Thank you for your great pricing !

Don't do business with them. They don't pay their bills. We are collection agency that helped Jason…read moreCarroll collect a debt and now he won't pay us or even answer his phone. It really sucks that I have to treat him like the deadbeat that he is.

Great local company, they provide the rental needs I had for a great vacation and time here along…read morethe gulf coast of Alabama.

Wave medical is the most knowledgeable and kind CPAP staff…read morein my 20 year experiences. I use a resmed 10 daily and resmed mini for travel and backup. Pricing is competitive with online stores. Highly recommend.

I would like to leave zero stars. Please do not trust this business with anything as important as…read moreyour medical equipment. They provide no instructions nor information about the equipment. They do not stand behind equipment problems. They overcharge. They charged us additional money above what they get from medicare for the wheels and brakes. My husband has to buy another rollater that does work for him at our own expense now that we used medicare for the the bad one we got from them plus paying the additional charge for brakes.

We used Med Plus last year when my husband had a knee replacement. They supplied a trapeze to help…read morehim roll around in bed, and a bedside commode. They were very helpful and considerate. He is having another surgery in a month, and we will definitely use them again!

BEWARE! SCAM ALERT!…read more This company is a Medicaid scammer. They billed my 87 year old mother for 2000 catheters, which she never needed nor received. Called Medicaid to file a fraud alert. Watch out for your elderly.

Medicare fraud! Bill Medicare for $20k of supplies that my mom neither uses or received. I reported…read morethem to Medicare today. If you haven't contacted Medicare, you need to do so. Especially if you were billed for something that you never ordered and never received.

The staff at Medi Home go above and beyond to make sure you have a pleasant experience, and they…read moreexplain things as they go, and make sure you have the appropriate supplies.

Bad about calling back, missed appointment and didn't call. Front office is slow to respond and…read moremissed appointment for measuring ... didn't bother to call after waiting home a day and a half. Do not recommend !

From the owner: To ensure that the equipment best suits the specific needs of our customer, our fully-equipped shop…read morehas the capability to custom modify your equipment, and our repair department can handle minor maintenance or major service.

Several weeks ago I visited this facility to get information of the Respire device. I paid my…read moreinsurance co-payment. I spoke with M. Jackson for about 15 minutes. She reviewed my latest sleep study and told be I was not eligible for this device. No tests were performed or other medical services. Lo and behold I receive a bill for an addition amount the said the insurance didn't cover. I spoke with the insurance company and they told me that they had paid the the allotted amount. I could have seen the extra charge if some medical tests or other procedures were done. So they tried to get more money for nothing. I have been to many "specialists" and only paid my co-payment and never was billed for more. I have a Medicare Advantage plan. Even if I had qualified for this device, I wouldn't have this place to it - they would probably over charge.

On my visit, the doctor visited with me for less than 2 minutes and I had little time to describe…read moremy sinus issue. I was given a prescription to a pharmacy that more resembled a health store than an actual pharmacy, for them to mix up a powdered concoction for me to mix into a saline nasal rinse solution. It took 2 days for this pharmacy to have this concoction ready. After a few days of using this powder mixed into my nasal rinse solution, I developed a terrible upper respiratory tract infection, which was a listed possible side effect of this concoction. So, I ceased using it. Then I was scheduled by this office to have a CT scan of my sinuses. I called multiple times to cancel this scheduled CT scan, as I had one performed on me not long before then by my pulmonologist. I wanted to instead bring the ENT office the results of that scan. But this practice NEVER answers their phone. And when you leave a message, they do not call you back (except once). After what was probably a couple dozen attempts to contact them, and leaving multiple voice mail messages, they called back one time. But I was at the other end of my house and did not get to my phone in time. I called back immediately, but again, no answer. And no call back on the message I left. Then the day before my scheduled CT scan, I was sent a text message to either confirm (enter 1) or cancel (enter 3) the CT scan. I entered 3 to cancel. I assumed I was in the clear on that matter. And my proof is still stored in my phone. But it did not matter that I hit 3 to cancel, as my next bill had a $50 'no show' fee added to it. But they will have to take me to court to get that $50 is all I have to say on that.