When we came here on Saturday, we had such an amazing time! The customer service was great, the…read morefood was really good, and the workers and guests were super nice. The water slides were so much fun, and overall the first day was honestly perfect for my family. The second day, though, was a little stressful because the park was extremely crowded. There were so many people that there was barely any space to sit, and some families were even sitting on the floor. My mom finally found an open area and asked an employee if a few chairs could be moved over so we could sit together. At first, the employee kept saying they couldn't do it, even though it seemed like a simple fix, and it became frustrating after going back and forth for a while. Eventually, the manager Jeff came over and said, "Lady, can you be nice? I'm just trying to resolve the issue so everyone can have a good day." My mom was annoyed at the situation, but in the end we did get the four chairs and everything worked out. Even with the stressful moment, we still enjoyed a lot of parts of the park because the rides, food, and overall atmosphere were really fun. Also, one thing I wanted to mention is that they check your bags every single day, even if they already know you've been there before. It became kind of annoying because they would go through everything in the bags, take items out, and leave everything messy and unorganized afterward. Other than that, we still had a pretty good experience overall.

We had such a wonderful time at Tidal Cove! The entire experience was fantastic--from the pools and…read moreatmosphere to the delicious food. Everything exceeded our expectations. The staff truly made our visit special. A special shoutout to Alejandro, our pool server, who was incredibly attentive, friendly, and always made sure we had everything we needed. Emmanuel, who helped us with our towels, was also outstanding and made us feel so welcome. The service was exceptional from everyone we encountered. Thank you for making our day so enjoyable. We can't wait to come back!

Rogelio Ian and Ally were excellent and informative guides The kayaking excursion went very well…read morefor our 13 member group Everyone had a fantastic time!

The naturalists running the nature centers and outdoor programs are fantastic! Extremely…read moreknowledgeable of the environment and wildlife and you can see their passion. My favorite programs so far have been the archery programs and the campfire owl walks they offer!