By far the worst Wawa I've ever been in. Working in the service industry myself I will not give out a poor rating but I will give my honest feedback and hope someone important reads it. My parents live near this Wawa so I used to stop in almost every morning after dropping my son off. Now I really try to avoid it. I have never come across a more miserable group of people who seem so inconvenienced by each customer. In the morning there's one woman in particular who works the register with glasses and light brown hair. You'll be lucky if she even makes eye contact with you. Most of the time she ignores you completely, scanning your items while bitching and complaining to the woman with the black hair on the register next to her. Hopefully you don't want to grab a quick pre-made breakfast sandwich either because they will have maybe a couple sitting in there... only the kind that nobody wants. Don't bother waiting for more because there's no one in the process of making them yet. This week I stopped in again 2 different times. Once in the morning to get coffee. I go to get sweetener and they're completely out of Splenda. Not a big deal really because there's other sweeteners but this Wawa is always out of stock on something. Tonight I stopped by to grab a quick dinner. I ordered the Quesadilla. While waiting there was one employee telling off another one. He told a girl in training that he's sick of hearing her say "I'm sorry." The young blonde haired lady who handed me my order was apologetic and nice. They were out of quesadilla boxes so my quesadilla was in a plastic (soup?) sealed container. I thanked her and left. I thought it was weird they would do this since the steam inside the container would make the quesadilla really soggy. When I went to eat it I realized I was correct. I had one pile of soupy soggy quesadilla. My dinner just ended up in the trash. Hopefully this Wawa can get their act together and get organized and get some people in there who care about customers. If they would just make eye contact and smile it would be a start. Thankfully for them the Wawa brand has a good reputation otherwise this location would probably be out of business. read more

Despite not being busy, the sandwich makers must have felt overwhelmed at 8:44pm on a Tuesday. Toasted a hoagie that was requested NOT toasted. Didn't bother to put any lettuce on it either. Pretty disgusting to get a shriveled rock-hard bun with roast beef and cheese inside. Inedible! read more

Just got back from Wawa Brookhaven...ordered a bowel a Turkey with stuffing, cranberry and mash potatoes, got Turkey and stuffing....no more Wawa for us! read more

I walk into six customers standing at the coffee section at 6:30am. I used to work at Wawa and I know those hours are the most important for coffee so it all should be brewed and backed up. But no. The associate or manager was working on mobile orders for people who aren't even in store while her coffee was completely empty. When she was done making the drinks, I was relieved as she was walking over to the coffee to brew the pots. Then she ran back over to beverage to focus more on the people who weren't there. After about four minutes, I look over at the Brewers and I realize that my coffee wasn't even brewing. She stopped the brew. When I asked her why my coffee wasn't brewing she said that it was overflowing, which makes no sense because the pots were completely empty. The store needs to focus more on the people in front of them instead of doing mobile orders and make sure their coffee is ready when morning rush comes this is ridiculous. read more

Really great store. The most friendly staff that I have seen at a Wawa. Always clean for such a busy location.

Because looters are wrecking ATMs now I wasn't able to get any cash this morning, then a bunch of Wawas were also boarded up because of it too so this was the first opp I had for an ATM. So not only is there a LINE for that too, but out of 3 machines 2 were 'out of service' and the third crashed before I got to it! read more

Like a number of reviewers here, my order was screwed up by the careless employees at this Wawa. Buffalo Chicken Quesadilla is supposed to have buffalo sauce on it. A BCQ without the sauce is just a soggy chicken wrap, pretty gross. Its not that hard, and yet the employees at the Brookhaven Wawa just can't seem to get it right, and this isn't the first time they've gotten it wrong. read more

Never had frostys or so they claim. They probably don't feel like making them cause it means they gotta clean the damn machine.

asked for a buffalo chicken cheesesteak and was given a dry chicken sandwich with nithing on it. also never received my buffalo Mac and cheese. horrible location, not hard to put buffalo sauce on a sandwich. read more

Renovated In May 2016 it's more efficient and has a better flow. And it is now is bright inside with the addition of new lighting. read more

This WaWa is a dump, it is always filthy and poorly stocked. I can never run in to this WaWa and get exactly what I am looking for. Tonight it was a half gallon of WaWa lemon iced tea and the entire section was cleared out. read more

Have only been to this Wawa a few times, but it seems like a nice one. It is easily accessible and doesn't seem quite as crazy as some of the others. read more

Without my WAWA coffee I would literally cease to exist and this WAWA in particular is always fully stocked with fresh coffee and an immaculate coffee island with my favorite creamer. But it isn't just the coffee the staff that work there are fun, friendly and supernaturally quick. Well done here, guys. read more

I went there and they jack up my quesadilla it was cold and sloppy. I also ordered some cheese dip and they gave me like two t spoons of cheese like wtf. read more

This is a fairly new Wawa that opened up as the old one three blocks away closed down. It is reminiscent of a Sheetz rather than a Wawa. Old Wawas were smaller but totally stocked. Their new business model is something I probably need to get used to... Yes, large, wide aisles and a gasoline service included but with much less stock than the old Wawas. I used to think of a Wawa as an alternative to a grocery store. Their new model has me going to both places. Mmmmm... read more

This Wawa is always PACKED and people are coming & going. Decent restrooms and a reliable place to get coffee, food etc. No issues. read more

I have to give 3 stars because of the sub par performance of the employees at this location. Some blonde girl insulted me by basically acting like it was my fault that I had to drive all the way back to wawa to have my order fixed because my turkey hoagie didnt have a slice of turkey on it. She was the idiot who made a hoagie without meat on it and wasn't willing to admit it. She acted rude to me and never once said anything along the lines of we are sorry about that how can we fix it for you. All she did was tell me "who would make a sandwich and forget the meat" sarcastically.... Well it was you! The same blonde girl that I have to overhear having inappropriate conversation with co workers behind the deli counter and for all customers to listen in on. Another guy behind the counter was rude to me when I needed help ordering extra cheese on my sandwich because the screen never asked me for some reason. Then I smiled and said thanks when I got my turkey sub and he looked at me, frowned, then turned away. What rude people these wawa workers are. The positive things about this wawa is that it is usually never hard to get in and out quick. They have several gas pumps. Parking is in front and back and they have free air for your tires. The guy who rang me up was friendly at least. read more

I'm afraid I may be joining the cult of Wawa that they seem to have here in Pa. It's a Wawa with a gas station, which is unusual up here. Ummmm, what else can you say about Wawas? Wow, I feel like this is a useless review. I mean, they all pretty much have the same thing. Clean and new, staff as nice as at any gas station, really. read more

I gave this restaurant a 2 out of 5 stars simply for the reason of my order. It was Sunday afternoon and i was really hungry. I figured id use the rest of my wawa gift which had about 62 cents left on it. I pull in to the parking lot and the joints packed. I hop out of my car and a homeless man asked me for change. I said i didnt have any. I walked in and started browsing what they had. I stopped at the heaters to look at the assortment of sizzli's and or hot sandwiches. WRONG. There was none. The trips not a complete loss though because i find myself at the touch screen ordering a hoagie. I got a classic turkey and cheese hoagie. Toppings included lettuce, pickles, and sweet peppers. Salt pepper oregano. And mayo and lil bit or oil. I pay my dues and set sail for home. I arrive home and im ready to dig in. Im about 1/4 of the way in and I realized, wait a minute. This is SALAMI. Are you kidding me man? I really hate salami. How does one mess that up. Ive never had this happen to me and it made me upset. Anyway, I finished the sandwich because i was hungry. But overall it was a dissatisfying experience... read more

This Wawa is great! The staff is always helpful and very nice. Most wawas are great, but it should not be taken for granted that this location is fantastic. read more

This wawa is getting worse and worse. The only reason why I return is because I live so close. The employees need to learn to do their jobs better. Every time I come here, there is always an issue. For instance, tonight I ordered a chicken parm sandwich and asked for more sauce so they gave me little to no sauce at all. It's not the first time this has happened and it is not the only issue I have had. They are also constantly out of coffee and half and half. I could go on and on about the things they need to work on, but I would end up writing a book. I will give this wawa one more chance. If I'm not happy, I would rather drive out of my way to get better service at another location. read more

Horrible service, long wait times, and they got my order wrong on numerous occasions.

The best thing about Wawa is consistency. You know what you're getting. This place is lacking it. It is almost comical how they always run out of things and how unprepared they are. Here's a hint... A lot of people are going to come in between 6-8am... Be prepared! Have breakfast sandwiches and the coffee station ready! Don't be "out of" egg whites, particular creamers, etc. read more

This Wawa is awesome!!! My Sub was Done almost as Soon as I put in the Order! And it was Twice as delicious as Subway! read more

how's it one of the most common things like hot dogs are never ready for a quick grab and go you always have to ask for them and then it's like you're putting them out of their way to DO there job was there last night guy told me and my kid out of rolls for them really really come on read more

This Wawa is the worst never coffee or half and half and very dirty it's a shame can't get good help.