When I review Fast-food Restaurants my star ratings are based off other Fast-food Restaurants,…read morewhich are different from sit-down restaurants. This Burger King location for me gets 4 stars solely on the accuracy of the orders and the way the orders are prepared. 3 stars on speed and sadly like most Fast-food Restaurants 2 stars for employees being friendly and welcoming.(Only Chick-fil-A employees do that well) I ordered a Double Whopper with Cheese, and when I unwrap it and it looks neat and appetizing. Not a mess like some locations. I've never been to a Fast-food place and the food looks like the menu board or the commercials but I hate when I get it and it looks like the employees were just throwing it together, that is not the case with my experiences at this location. Not the fastest at getting me my order, but for me, accuracy and presentation is more important than speed. This is the closest BK to me so I will update next time I go.

I had one of the most frustrating fast-food experiences I've ever encountered at this Burger King…read more I placed a simple mobile app order for a single slice of pie. When I arrived, I attempted to go inside, but the doors were locked despite the posted hours indicating the dining room was open. With no other option, I entered the drive-thru. There was only one car ahead of me, but it appeared to be waiting for quite some time before even placing its order. When I finally reached the speaker after several minutes, an employee abruptly said, "I'll be right with you," and immediately cut off any chance for me to respond. The problem is they never came back. Fifteen minutes later, the vehicle ahead of me was still sitting at the pickup window waiting for its food. At no point did anyone return to take my order, acknowledge my presence, or attempt to help me. Since my order was already placed through the app and consisted of nothing more than a piece of pie, it would have taken only a few seconds to assist me or direct the other customer to pull forward if their large order was causing delays. After wasting a significant amount of time, I left without receiving any food at all. Unfortunately, the customer service experience was nearly as bad as the restaurant experience. Contacting Burger King customer service meant dealing with an AI system that seemed incapable of handling anything beyond generic scripted questions. After I took the time to explain exactly what happened, the conversation abruptly ended. The follow-up email from customer service was equally disappointing. Their initial response to a customer who never received their order was to offer a $3 coupon--as if I would want to return and risk repeating the same experience. A refund should have been the first offer, not a coupon designed to get me back into the same situation. Only after I rejected the coupon did they finally offer a refund for the food I never received. This location has serious customer service and operational issues, and corporate customer service appears more interested in handing out coupons than properly addressing legitimate complaints. Between the locked doors, excessive wait times, complete lack of communication, failure to provide food that was paid for, and ineffective customer support, this was an exceptionally poor experience from start to finish. I will not be returning and would strongly encourage management--both at this location and at the corporate level--to reevaluate how customers are treated.

I could care less about their politics or other extracurriculars that have nothing to do with the…read morequality of the food but when I asked for a cheese omelette I might as well have requested their sushi menu. Cracker Barrel doesn't do omelettes and as a "countryfied" breakfast destination that strikes me as counterintuitive to smart business practice. My substitute pancakes were fine but c'mon guys rocket into the 1990's. Four wary stars.

A while back, I wrote a very harsh review of this Cracker Barrel, and at the time, it was deserved…read more That visit had everything go wrong: chaos at the host stand, staff visibly arguing, open tables but long waits, food taking forever, and a clear lack of management awareness. It was bad enough that I rarely leave one-star reviews, but that night earned it. Fast forward to tonight--and this felt like an entirely different restaurant. From the moment we walked in, the atmosphere was calm and organized. The host stand was under control, we were seated quickly, and service flowed exactly the way it should. Orders were taken promptly, drinks came out fast, and the food arrived hot and fresh without a long wait. The staff was friendly, professional, and engaged. No tension. No confusion. Just solid, efficient service and the comfort food Cracker Barrel is known for. Because of this visit, I'm taking down my original review. The issues I complained about were real at the time, but they've clearly been addressed. This was a genuinely pleasant dining experience and a strong reminder that places can improve when the right changes are made. Well done. Keep it going.

no matter what time or day you come in wether you order at the window or you place a mobil order…read moreahead of time and arrive once the app says it's ready- you will be wasting you gas and time waiting in line at the drive thru for 10-35 minuets whenever you come here. on top of that generally your order will be wrong wether or not you need substitutions or specialty care. this place has been like those for years despite changing staff etc, really don't know what the issue is but whatever it is it's constant and not worth it.

This particular location is not very good. The service is terrible and the food carelessly…read moreprepared. We witnessed an employee with her manager and team sitting at the outside tables while the employee cleaned the tables that people eat on with a dirty broom. Never followed up with a clean rag. My wife told the manager and she did nothing about it and the employee just kept on doing it. The employee also mouthed off to my wife.

Very nice, helpful staff........it is appreciated. My driver had a tire blow out…read more It smelled or burning rubber. We pulled into McDonald's lot. The lot was very clean. I saw employee cleaning. I had my pet carrier, suitcase etc. Traveling from out of state. I left belongings on front picnic table. I went in, bought one water. Outside at table I took a bit of time contacting another Driver. Staff from window saw my dilemma. They allowed a few extra minutes. Hey thanks for being kind. Karma goes a long way.

My sister got that do not go there. Their bathroom is dirty in a mess. Do not go there. The food is…read morenasty. The fries were soggy the bathroom a mess that's a mess. I broke my dog in there. They told me to get the fuck out. I do not like that what they say I will be pressing charges on that McDonald's.

I went through the drive through and I ordered at 5 count chicken tender, that's it. He told me it…read morewould be about 7 minutes and to pull up to the front. After waiting for 15 minutes I go inside and the guy kinda chuckles and tells me it will be another 5 mintues. As I'm in there I see other people get handed thier food inside and the drive through. I go back to my car for another 5 minutes. I go back inside and wait. In total I waited 30 MINTUES for chicken tenders when I was told it would be 7. The guy just laughed and didn't even apologize. DONT GO HERE GO ANYWHERE ELSE!!!!!

I would leave zero stars if l could. I ordered chicken and waffles. They falter to tell me they…read morewere out of syrup. When I asked that just started at me Simmons in the back yelled we are out. They didn't offer any kind of resolution either. The manager was also dumbfounded. Stock your store and track your employees customer service

How to improve this place fire the older lady that makes the sandwiches every time I order from…read morethere she gives me an attitude and always tries to not accept the coupon I have I've also seen her give attitude to other customers before me as long as she is there I will NEVER go back to this subway i HIGHLY Recommend everyone to not go to this subway as well as long as she works there

It's part of a convenience store at Sunoco gas station. Ordered veggie foot long with cheese and…read moreselections of spinach tomato cucumber hot peppers pickles olives and shredded lettuce with mustard dressing.. side of chips .. Italian bread was little chewy May be sitting there for a while lettuce was wilted otherwise serving personal was good ..

Food arrived 40 mins late and dasher did not knock on door as requested. Food was freezing cold and…read morethe portion sizes were tiny. The burger I got tasted like cardboard.

Small place and packs good food, friendly staff and great prices. I stop by everytime I'm headed…read morethe the restaurant store it's a must try

Hot dogs and cheesesteaks are amazing. Hamburgers are okay, patty is not thick enough to get the…read morejuices flowing. For sides I always get fries and onions rings. Always piping hot and crispy on the outside Suck down a nice cold vanilla shake and I'm ready for a nap Gotta stop in and say hi to the girls working the register and support the building with the hotdog sign I always grab food to go but one of these days I'm going to take my time and sit at the counter, looks like something from the good ole days

Date of visit: July 30, 2025…read more Now where was I, I just left Rehoboth Beach this morning after a nights stay. Today I took RT9 north along the coast, Delaware river. All I could think about was a foot-long from the Dog House. After a great cruise and a stop at the museum at Dover Air force base I made it to New Castle. Making the merge onto RT13 I could the sign ahead of me. Parking can be tough but there was spot out front. I did notice the sign has changed, again. My father had been taking me here since 1969. It was our place to go on our Saturday trips from Jersey since it is a sales tax free state. After walking in I couldn't help notice how the inside had changed (last time here was 2021). If you think it has a nostalgic feel now, you have seen it in the '80s and '90s. They have taken down all the hand painted signage and replaced the menu board with a modern one, dang. I just hope they don't plan on franchising the place. I managed to grab a seat at the counter and in no time I was placing my order. All in all, the food is still done the same. Dogs split and grilled on the flat top and the fries are great with their own signature seasoning. If you are in the area and wanting a great foot-long or even a burger please stop in, you won't be disappointed. Peace.

We came here for a quick lunch. The restaurant had a drive through option along with a dine in…read morearea. The restaurant was spacious and beautifully decorated. It was well lit and had real flowers on each table. The bathrooms were clean and stocked. I ordered the chicken sandwich with fries and a cherry cola. The soda was a bit watered down. The sandwich and fries tasted fresh and delicious. It was made fresh and the food was bought to us.

Chicken was cold and disgusting. Who bites into a chicken sandwich amd the whole chicken breaks off…read moreinto multiple pieces.! The manager is wack and the overall service is POOR. I was robbed of my hard earned refund and offered a Rewards.! No, Cancel Chic Fila folks. Your eating fake Overpriced fast food. Banned!

We happened upon this place while out on a drive and decided to stop for lunch. We both had the…read morechicken and thought it was the best fried chicken we ever had. The service was very friendly and fast. We will definitely eat here again.

Easily the best friend chicken in the area. Skip KFC. Go here. You won't be disappointed.read more