Found such a great place for brows - which if anyone knows about that PCS struggle and trying to find someone you trust, I gotchu. Go to Sydney! Someone made my brows super flat and took my tail and arch, tragic I KNOW, but after two months of going to Sydney - my brows are starting to shape back up! Definitely got a regular customer out of me. read more

The girls in here are so accommodating they are the best ever. There all so nice and welcoming. They will try and work you in but they are always busy so get an appointment. read more

This is review is specifically for Aneliz at waxing the city. I live in Santa Monica CA but every time I'm in town, this is the ONLY place I trust to get me ready. The salon itself is always clean and inviting and honestly gives the whole Santa Monica vibe so I always feel at home. I was a walk in and grateful they had an opening within 20 mins. I had brows, full face and nose all done by Aneliz. HANDS DOWN THE BEST EXPERIENCE I HAVE EVER HAD! And I have a gal back home I travel 1.5-2 hrs in traffic for. She was so funny and down to earth, we were laughing and talking; I enjoyed the whole service! I was not able to get any waxing done in probably 3+ months so I was crazy overdue. You know how good a service is when you're driving home and pull down the visor and little say out loud "Daaammmnnn!!!!" I couldn't stop smiling the whole the time home. This woman slayyyssss at her job! She was so meticulously I became a whole new person. I felt so amazing I went out that night with so much confidence! Thank you Aneliz! I will be back specifically to request you! read more

Waxing The City - Before - Waxing Near Me - El Paso, Texas

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Don't get a lash lift here ! Paid to get nothing done to my lashes, my lashes are super long and yet paid for nothing to be done.

I am new to the city of EP and was told to come here from a friend and it's probably one of the best decisions I've made for my self-care treatments! I highly recommend Martha for any waxing services, she is amazing! The place is very clean and the service is amazing! read more

Just had a Brazilian wax with Itzel and they were WONDERFUL. If you want a thorough and skillful wax, ask for Itzel. They walked me through the wax and provided lovely conversation. The front desk was also kind and patiently accommodated me as a walk-in. The venue was clean, quiet, and also had products/merch on display at the time of my visit. read more

I've been traveling a lot professionally and personally so with my in-between trips back home to El Paso, I know WTC will get me situated. As with anyone whose willing to admit, I needed to get my caterpillar eyebrows and nose hairs under control. My first experience with WTC was in San Antonio so I already knew the quality of wax, professionalism, and service offered at their locations. My last visit was my third trip to this location so I can assure you that if you live in El Paso or in town in need of waxing come here! The process is seamless and the staff is very thorough and insightful. My most recent wax session was with Cerologist Pamela and she was AMAZING. Very conversational and wanted to make sure my eyebrows and nostrils came out perfect. Every visit I've had here has been wonderful from the moment you walk into the door. I appreciate them offering Vose water if you desire one. The wax they use here is high grade and not the cheap crap. No need to worry about burns or anything like that. They only focus on waxing here so you know that it's their passion to make sure every person who walks in has a great experience. Certain I'll be back during Christmas break later this year! read more

I'm in town for my nieces birth and decided to check out Waxing the City. I booked a last minute appointment with Vivian and honestly couldn't have a better experience. She was extremely kind, patient, and gentle. She was very detailed and gave me good recommendations for the upkeep. Also, the wax was perfectly warmed! I got a Brazilian wax this time around and will be returning to see Vivian the next time I'm in El Paso. The staff is super friendly and the location is very clean. Highly recommend Vivian for your next wax appointment and this location on Mesa! read more

I came here for the first time today and I had an amazing experience with Brianna. She was very detailed with her wax and took her time to get me the best wax results. Even after hearing about a new location soon to be coming in Las Cruces, I will be returning to this location just for Brianna. I have been a long customer of European Wax Center and I am officially switching over. Thanks Brianna! read more

Amazing service! Friendly staff! Highly recommend Stephanie makes the entire experience so comfortable. She's extremely thorough and explains the smallest detail so you're fully aware of each process step, regardless of what you're there for. She also makes excellent recommendations on the products available, but doesn't turn into the obnoxious pushy saleswoman that so many can turn into when trying to sell add on products or services. I highly recommend Stephanie l!!! read more

Had a very pleasant experience for an unpleasant chore. Was impressed with the professionalism and pain free experience. Kirsten was my cerologist and she very careful about my sensitive skin and as I jokingly told her 'fanatic about getting all my unwanted hair'. I highly recommend WTC great experience read more

First time here and greeted by the front desk staff. Everyone was nice. I got the chance to get waxed by Brianna. She was friendly and took her time. Will definitely be going back. read more

Other reviews highlight the amazing customer service and what a beautiful place this is and I completely agree. So I won't repeat. After trying 6 different places for a Brazilian, I finally found my place. Finally. I had no idea this was a franchise but it became clear when I was offered to buy "after-care." Now to what's most important, I don't see a reason why you won't like whoever does your wax. This wax is formulated to not pull at the skin, I didn't believe it until I didn't feel a thing in the room. I still don't know how it's possible. Thank you Danni. Your first visit is 50% off so if you for some reason don't like your visit, you're not losing out on the usual $50 - $60. Refer your friends!! If they go, you'll get $5 off your next visit. Finally, take a look at the black book if you wax on a schedule and want to save money by paying upfront. read more

Waxing The City - 1 year worth of Brazilians. Buy 9 Brazilians get 3 free. They do not expire and do not need to be redeemed monthly. - Waxing Near Me - El Paso, Texas

Worst experience of my life!! Lady burned under both of my eyebrows. Wouldn't recommend this place to anyone unless you want eyes burned! read more

Waxing The City - (burns under my eyebrow) - Waxing Near Me - El Paso, Texas

Highly recommend this place - Morgan did a great job! No pain, minimal discomfort, very professional and great communication. Such a nice, clean atmosphere. I was so impressed I already booked my follow up. Loved the way Morgan made sure my brows were exactly the way I wanted them. Thank you very much! read more

Where to begin.. let me start with a back story. I've been a regular waxed for some time now. I like to get my brows done frequently & also always want to keep that pesky mustache at bay. I used to go salons that did waxing services & never thought i was receiving bad service , mainly because i was uneducated. I have very sensitive skin & would always receive irritation, or bumps , even burns after a wax. I always thought that was normal considering my skin sensitivity. Boy was i wrong!! I discovered Waxing The City here on Yelp. I'm not to sure why i decided to go out on a limb and make an appointment but i'm glad i did. When i walked in , i was greeted by a very friendly receptionist who also offered my bottled water. She gave me a paper to fill out that asked if i had any sensitivities or medical problems , which i was surprised about but in a good way. I was pleased that they were taking the time to know the customers needs. I waited a short amount of time & then i was greeted by my Wax Specialist Pamela. She was also very kind and friendly. She took me to my own private room where i could actually lay down on a spa bed. (at previous salons i've been to, they've done it out in the open). she also asked me about my skin and if i had any concerns. I let her know i do have very sensitive skin and most of the time i suffer from irritation and burns. she educated me on the different types of waxes that can & should be used on the face. she also explained important after care to help with my sensitivity. she gave me an anti redness and mask which helped soothe my skin . I was SO happy with the result. my skin looked flawless, un-irritated and no burns what so ever!! I highly recommend coming to this place! The prices are fair considering what amazing service they give. These are trained professionals who understand skin and actually care about the customer experience! they offer a variety of services & will always make you feel comfortable , no matter where you're getting waxed! Never going anywhere else again! read more

Raemee is the best! Super professional and is always very attentive! She ALWAYS does a fantastic job! Definitely recommend her for all your waxing needs! read more

I had a wonderful first experience with Raemee. This was my first time getting services here. She was kind and talked me through the whole process. Gave me good information for aftercare and really made me feel comfortable. Highly recommend! read more

Excellent service . Loved my eyebrows . Was skeptical on cheating with my eyebrow threading girl . But I'm definitely switching over to waxing now ! Looking forward to my next appointment !(: read more

I've been going Waxing the City, since I lived in San Antonio, and was thrilled when El Paso got its own. Since opening I have been going for the last few months and I can say that I have had a wonderful experience each time. Despite the intimate nature of the wax, the staff always makes sure I'm comfortable. I love that the salon is able to accommodate my schedule and even take me in on a walk-in basis. I appreciate the professionalism and efficiency of the estheticians. Dominica and Morgan are amazing as is the front desk. I cannot recommend this location enough. read more

I loved my experience here. Super professional and aesthetically pleasing.. the lady who did my wax so was amazing! She made me feel very comfortable:) read more

I absolutely love Raemee! She's fast, gentle, efficient - a machine for waxing! She's also an incredibly lovely person. I look forward to seeing her any chance I get! Highly recommend! read more

Finally a chain specialized in waxing comes to El Paso! I am tired of going to random nail salons or boutiques to pay for waxes that are poorly performed. My #1 criteria when looking for a good waxing spot is cleanliness. From the moment you walk in, you will notice that everything is extremely well polished, organized, and sanitary. There is no re-use of waxing sticks and there isn't a used towel lying on top of the waxing bed for you to extract someone else's leftovers from. Instead, a neat and tidy cart with plenty of fresh supplies and a fully paper-covered bed greets you upon entering the waxing room. Beyond this, the highlights of my experience focused on the patience and kindness of my Cerologist and the fact that I didn't feel rushed. Everyone who works there is warm and welcoming. My only note (may not apply to other customers) is that I prefer waxes that require fewer strips and are performed quicker. I understand that Waxing the City prides itself on taking time with customers, and I appreciate that. However, there is a difference between feeling rushed (like at a nail salon) and having a swift and smooth experience with the wax itself. Specifically, if the same amount of hair can be removed with one strip of hard wax rather than 5 smaller strips with the same amount of pain on each pull, I'd choose the one that minimizes the repetitions. For me, the sting of a large strip being removed is less than the sting of smaller strips with slight overlap in the same area. Overall, it was refreshing to find a waxing spot that is clean and comfortable! read more

Honestly I was deathly scared to get waxed. But this was the first place I tried and I have definitely been going back. Great atmosphere, front desk is friendly and amazing. I genuinely had an amazing experience with them. Shout out to Kaitlyn cause she knows what she is doing and I always have a lovely time with her when I'm there. And honestly you can't beat the prices there. read more

UPDATE: 7 months later and I could not be happier with my results and continued incredible services here! After a schedule switch, I am now seeing Domenica and I absolutely adore her! She's super down to earth and makes the whole appointment a breeze. Everyone here is so sweet and punctual, I am always taken back on time. Their prices are very reasonable and they even offer you bottled water upon arrival. I wish I could rate them 10 stars! read more

Loved this spot! Was in town visiting my mom and stopped by. Girls were very friendly. They had same day Brazilian appt online and the deal was sweet. Couldn't ask for more. Facility was clean. read more

Fantastic customer service! The team at Waxing the City all of my questions while making me feel at home. The whole experience felt very personalized. Check them out read more

I loved, loved, loved my experience at Waxing the City! All the ladies were so sweet and my service was amazing! They answered all my questions and were a tremendous help in my whole experience!! I really recommend coming here! The best wax place I've been to! read more

Waxing the City is wonderful! I look forward to my visits with Domenica every time. The staff is friendly, knowledgeable, and professional and overall customer service is unbeatable. El Paso has nothing like Waxing the City, and I would highly recommend this business to anyone seeking out waxing services. read more

From the start, I was greeted with friendly service in a very clean environment which almost had me sold that it would be a "5-star" place, up until I got to the register to pay. When booking my appt. over the phone 3 weeks prior w/ a lady named Fannie, I was quoted a total of $55 for a full leg AND Brazilian (Included a one time 50% promo for new customers) I had warned Domenica ahead of time of the services I was getting done and the price I was quoted after there had been a confusion of her thinking I was only getting my legs done? Although she seemed bothered at first, not once did she mention they weren't going to honor the price that was given for both services so I had assumed nothing was going to change, after all it was a simple mistake made on the behalf of her new employee. Domenica made me feel ashamed for asking to honor the original quote I was given after seeing my total being over $100 which I obviously was not prepared to pay for for even if I wanted to. It wasn't until then that they told me the 50% promo only applied to the highest paying service. I argued that I was given false information and would have never of made my appt. to begin with. In complete silence w/ a very pissed off face Domenica changed my total. As I apologized she rolled her eyes at me and walked away. On top of that, once getting home I then noticed there had been spots missed and the job was not done well in certain areas. Mind you, my wax only lasted 6 days! Definitely not worth the money nor the ugly experience I ended up having to deal with. Could have been a great experience since Domenica does make you feel comfortable overall through the whole waxing process but could definitely work on her communication skills with her clients when something goes wrong. read more

Tara at Waxing The City is absolutely phenomenal! As a new customer, she thoroughly explained the process and made it a wonderful experience. I highly recommend Tara as well as Waxing The City. A great establishment with absolutely amazing staff! Thank you Tara and Waxing The City! read more

I've been coming here for the last two years with Raemee and she is the best! Very accommodating at both locations with her clients. She is educated in what she is doing and lets you know what is needed to maintain the most of de-waxing experiencing :) For any first-timers, try WTC. Their staff will answer any questions you'll have and walk you through the experience. read more

Was there today for a Brazilian with Morgan and she was soo nice and made me feel so comfortable. I will definitely be back , couldn't be happier . read more

I recently moved to El Paso a few months ago from San Diego. Finding a wax place that you trust is really hard and nerve racking thing to do. I went to WTC for the first time in September I believe this is my 4th or 5th wax with them. The front desk staff is super nice! It has lots of comfy sitting spaces in case you have to wait for your appointment. I will say most of the time I'm about 5 minutes early and I haven't waited longer than 2-3 minutes to be called back for my wax. I've had many different cerologists at this location and they were all amazing! This week I had Martha who took her time and made sure everything looked great! I get a Brazilian and under arms done. The check out is a breeze. You can tip on the card you have on file if you don't have cash. I don't ever carry cash so that is always a plus for me. The front desk can schedule your next visit as you check out or you can book online. Amazing place to go, I highly recommend WTC. read more

This is my go-to place now! The place is spotless and the staff is friendly and professional. The wax they use is gentle on your skin and leaves you feeling smoother than ever! Go try it out - you will not be disappointed! read more

I was very disappointed last time I was at waxing in the city in El Paso, Tx 79912. They have a 10-15 min late policy and they decided to take the client that was after me early. When I walked in within my time frame when they technically have to wait for you they told me that she took another client and that she would take 15 minutes. I decided to wait since obviously I am there for a reason. I asked them again after 20 minutes and they said "she will be 5 more minutes" ...35 minutes later she comes out as if she didn't have her client waiting and nothing was wrong. The service of the person I front was short and indifferent. Definitely not a place I would recommend. I am more upset about the policy of waiting for you being disregarded and also the continuous lying about the time I would have to wait. #waxinginthecity=bad service read more

Let me tell you a story about my eyebrows. They are not twins, they are cousins, they are a single monstrosity that sits above my eyes like its own living thing. I've been taming the beast for way longer than I like to think about and they've always turned out... fine. And fine is not what I want to say about the trophy of the slain monster that is my eyebrows. But Domenica is a master. My eyebrows have never looked better and I finally can say that my one eyebrow is now happily two. Also my left eyebrow doesn't have an arch and somehow Domenica is able to give an arch that an Disney villain would envy. Its magic!! read more

AMAZING!! The atmosphere and customer service is incredible along with my brow wax and tint being on point!

This place is so nice and clean, I stopped by to inquire about the Club Orange they answer all my questions and the benefits are amazing that without hesitation I signed up for it and was able to get an appointment the following day, on the day of my service I was just like the day before acknowledge right away and greeted with a welcome, my cerologist came shortly and greeted me made me feel welcome RAEMEE MARIE is amazing and explains all the details of the procedure as she is doing it love this place definitely great investment. Excellent customer service, beautiful and clean facilities overall a great place. read more

This review is for the manager. Staff are friendly and very professional. I went in for a visit and had my typical great experience. The esthetician missed a few spots. I couldn't go back the same day. I was off the following day and tried to get in. No appointments available. However, I was told I would be called if there were cancellations. By the end of the day I called and asked why I hadn't been called to tell me there were no appointments. It was a miscommunication. Fair enough. I requested another appointment and half off a future visit because my time spent reconciling the situation was getting drawn out in days. The manager refused any compensation stating that she was being GENEROUS enough not charging me to go back in. Blink blink! Not charging me to go in for a correction? Are you kidding me? Terrible customer service from the manager. My friend recommended Cure as a better managed facility. read more