Linda Newnam is so great! We have been so informed about our trip and she knew what we were looking…read morefor. I will book again with her!

AAA Cincinnati left my husband stranded on the side of the freeway overnight. Since 1am. It's 4:30…read morenow. And we pay for a "plus membership". I love how they advertise "peace of mind" for your road trip. Don't buy it.

I have been traveling with Prestige Travel for over 30 years. Great company and better employees…read more Dave Hershberger and his staff are very professional, knowledgeable and work for you. They handle everything from couples to large groups. They will take care of all your arrangements. Dave or one of his staff will travel with large groups if needed. They pay attention to their clients. I am very comfortable recommending Prestige Travel.

A fire in Chicago meant that all flights were being canceled around the US. This included our…read moredream vacation flight to Germany. We called Mary who swept into action. She called the airline (who now had its call center overwhelmed) and waited on hold updating us along the way. During that time I did internet searches for possible other ways to get to Germany and could find none. We gave up hope, but Mary did not. She kept at it and after 3 hours on hold with the airline was able to find a way for us to land in Germany nearly 4 hours later than originally planned. The hours she spent working for us was probably more than she would have liked, but she has won our business forever. 100% recommended.

I have been going to this location because of their great customer service and great workmanship…read more Megan is professional, welcoming, and i trust her in telling me and my wife what services we need. Having a place you can trust means a lot. That is why I refer this location to co-workers, family, and friends. Rob is one of the mechanics with years of experience. He explains everything in detail. Great team. Great Auto service.

Update: 12/10/2019 My fiancé was told last Monday that he would receive a call within 72 hours…read moreafter calling the corporate office. It's now been 2 weeks and we have not heard a thing. Additionally, I sent an email the same day to the mailbox replied in the response from customer on this review so he can be contacted securely which has not happened either. Go figure. My fiancé took his vehicle here on November 4th where various work was done. This included a coolant filler neck, a cooling system flush, rear brakes, rear rotors, a right side wheel bearing, and a power steering test. (The dye was inserted and and we were advised to come back at a later date because the leak could not be located). Also TPMS and engine sensors were replaced. The car was finished same day and ready for pick-up. To his surprise, the check engine light sensor was still showing on the dash. Fast forward to November 18th on his way to dinner with family, the car completely cut off. We tried having it jumped, but our conclusions led us to believe that the alternator was bad. It was towed back to Bob Sumerel, where the alternator was replaced, and a new power steering line was installed. He also paid for a power steering system flush. We received a call two days later on November 20th that the car was ready. Within hours after picking the car up for the second time and being assured that everything was installed correctly, the car once again cut completely off. It should be noted; this incident occurred while my fiancé was on his way to pick his daughter up early morning for school. After some highway travel, he departed his exit, and the car cut completely off in middle of the street, which led presumptions again to a bad alternator which was supposed to have been replaced. Thank God he, nor the kids were with him. Furthermore, thank God he was not on the highway, as I am sure you can imagine how dangerous this could have been. Once again, he had the car towed to be serviced. During the third inconvenient trip for repairs, after being told twice previously "the repairs had been made", one of the mechanics expressed that the "new" alternator had went bad. It was also expressed that one of the certified mechanics had taken apart the coolant hose, and forgot to connect it back, which led to coolant being leaked out of the car. The alternator was replace again, and the coolant hose was reconnected. At this point, it is questionable whether either parts were replaced in the first place as promised. It's also unknown why the additional issues weren't found during the first or even the second visit as the same issue was reoccurring. Furthermore, after retrieving his vehicle we noticed a substantial amount of gas used, and a car freshener which was on the drivers side is missing. Additionally, we also observed that the vehicle was leaking coolant fluid, and the shift lock released button has disappeared, (must have been popped to loosen the steering wheel when the car was completely dead). Lastly, the engine plate was not put on correctly, leaving the engine partially uncovered and the positive volt cover from the battery is now missing, causing the battery's positive cables to be exposed. In conclusion, after almost $3,000.00 in repairs and towing charges to now notice things missing, leaking, used, and not professionally completed; to say we are upset is an understatement. This is a business he has entrusted to conduct honest, reputable, and reliable work. To be inconvenienced, not once, twice, but three times, is preposterous and after reviewing previous YELP reviews, it appears we are not the only customers who were deceived by this company.

Michelle from the Harper's point location was great to work with; she was very efficient and…read morethorough!

I booked two rooms for a one night stay at hotel Xcaret Mexico through Tillina Whitehead. I was…read morevery clear while booking that it should be at Xcaret Mexico, and not Xcaret Arte Two different resorts, but next to each other. I had taken two of my sisters and brother-in-law there as a surprise. When we arrived, the reservation was at the wrong resort. I called Tillina and asked her to correct the reservation. After a 3 1/2 hour wait I was told it would cost me $1100 more to stay where I had originally asked for. During which time I was told to take it easy because I couldn't check in until 3 o'clock anyway. I was told by the resort I could check in early and then spend the day enjoying the resort, things like swimming, eating at the restaurants going out to the ocean. I was also told that it was my fault because I did not review the invoice that she sent to me confirming my reservation. I will not use this travel agency again for any reason. It's better just to do it yourself online and not have to depend on a third-party.