Audrey is very caring, knowledgeable and trustworthy. I highly recommend her fir your insurance…read moreneeds! Lisa R.

From the owner: The Audrey Wilson Agency of American Family Insurance provides personalized auto, home, life,…read morerenters, condo, motorcycle, and business insurance solutions. Our local agency is committed to helping individuals, families, and business owners protect what matters most with trusted coverage and personalized service.

If you want to feel like a piece of shit go through true cut insurance will never call you back and…read moreyou can't get nothing done and I'm calling three different time zones in order to get a hold of somebody I call at 9:00 in the morning I'll show you right back okay 3 hours later although she's never calling me back I still have to wait cuz she's on the call again like always nobody else could possibly help me in the whole insurance company but her

Truecut Insurance signed me up with the worst 1 star company out there. 70 reviews at a 1 star…read morerating. When I told Truecut I was deeply alarmed at the 1 star ratings, that my credit card will be charged unauthorized charges just like other reviews stated, Truecut's Agent told me, "don't believe those reviews, they are our best company. Some guy went on their site and wrote ALL of those reviews". I didn't want to believe an Insurance Agent could legally go that far and actually tell this outrageous lie, so I signed up with one of their insurance companies. What a costly mistake that was. 8 weeks later , I see an unauthorized charge on my credit card for $161.13 from that insurance company they signed me up with. Truecut Insurance failed to send me notification of documents that were needed by a deadline and the insurance company they signed me up with started charging my credit card without my knowledge. One charge was $161.13 and they were getting ready to charge it again another $63.08. I had no other choice, but to cancel my policy with their insurance company and shut down my credit card. It turned out that every single 1 star review I saw on that Insurance company's website, that they signed me up with, was true! All I could think about was Truecuts Agent lied to me when she told me, "don't believe those reviews, some guy went on there site and wrote all those reviews". I couldn't believe I was now seeing proof Truecut Insurance lied to me when they told me, "don't believe those reviews, some guy when on their site and wrote all those reviews" and it wasn't a good feeling knowing this Truecut Insurance Agency just lied to me. I had to contact my bank and tell them everything that was happening and the bank told me it was necessary to dispute all charges including the correct premiums I paid. It was a total disaster at this point. Truecut nearly traumatized my life with all this going on. I was in tears! At times I was so upset I was crying, because I was having to spend MANY whole days on the phone between the bank, that insurance company and Truecut and there was more important things in my life that needed my attention than this, but $161.13 is a lot of money to pay for a mistake Truecut Insurance made to my policy. While all this was happening to me, I called the Insurance company Truecut signed me up with, because I had a feeling Truecut was misleading me about "fixing that $161.13 penalty fee". It was during the phone call with that Insurance Company I discovered Truecut Insurance signed me up with uninsured motorists after I specifically told them MULTIPLE times, DO NOT sign me up with uninsured motorist, because it cost more money to add uninsured motorists to 4 cars. When I called Truecut back and told them I found out they signed me up with uninsured motorists against my approval, they quickly tried to remove the uninsured motorists they added to my policy and the insurance company penalized me AGAIN another $63.08. For the next 2 months Truecut had me believing they were getting my account back in good standing and my account would be credited the $161.13. I cannot even begin to tell you the countless HOURS in a day I spent on the phone between Truecut, that insurance company and the bank. Whole entire days on the phone from 9am-5pm trying to get this $161.13 penalty charge reversed back to my credit card. I was even told by 2 different Agents at Truecut the error was fixed and my $161.13 was credited. TWICE! It wasn't until I called the insurance company that I found out Truecut had been lying to me the entire time. I was told nothing was credited and nothing was fixed. They practically told me in so many words, "No, nothing is fixed! You've been lied to!" That's when I finally broke down in tears! They were very clear multiple times the reason I was financially penalized was the FAULT of TRUECUT INSURANCE and Truecut Insurance has to take accountability. On a 3-way call with me, Truecut and the Insurance Company, the Insurance company instructed Truecut to send a written statement of "omission of errors" in to them and they would credit my account the $161.13 I was penalized. After 2 months of waiting to receive my $161.13 credit i was finally told by that insurance company Truecut failed to send the written statement admitting fault. I immediately, called Truecut asking why they didn't send that statement admitting fault, so I can be refunded the $161.13, "Amy" shouted out very aggressively in the phone to me, "WE ARENT ADMITTING ANYTHING!!!" Professional and Ethical businesses do not speak to their clients in this manner. I finally, ended up having to pay back all charges I disputed to that insurance company, because Truecut had my name and credit score on its way to be ruined. I was being sent to collections. When people say, "they make costly mistakes that cost", I can assure you that YOU WILL PAY for those mistakes and Truecut will not take accountability.

This Allstate insurance location has been the best we've ever had. Jeremy is so dedicated,…read moreresponsive and you can tell he genuinely cares and wants to help you with whatever your inquiry is as quickly as possible for your peace of mind. Sure, I can probably get cheaper insurance elsewhere, but it is worth the little extra to have Jeramy as our local Customer Service Rep. Thank you Jeremy!!

Joe Lipchek at Liberty Mutual saved me a ton on my insurance. He is also a great guy who does what…read morehe says he will do and always follows up with me as if I was his only Client. I have referred many people over to him, and they are all very glad! Dave B., Stow

I was referred by a friend and I'm glad I was! Aaron helped me set up all my policies for my…read morefamily, he checked through several insurance companies so I didn't have to. He made sure to go over everything make sure I understood what I have. It was nice to save a little bit of money without giving up important coverage too!

From the owner: We have access to multiple carriers, so our agents will work with you to tailor your policies to…read morebest fit your needs. We offer Auto, Home, Renters, Life, Business owners insurance, Commercial Auto, motorcycle, boat, RV insurance and more. Ask us about our long term care plans too!

Very very dishonest unreliable company if you want a few change for a dollar sure they will cover…read moreit for the 50 that your deductible but what they done to us and other people I'm sure we lived in this place for about a month and then the sinks starting backing up he sent someone out they could not fix it should they be out the next day which they did not make it and then they said the supervisor will be out which by the way they were 2 hours late then they promised the employee had to sit out in his truck until the supervisor got there they sent the supervisor because they know they was going to screw us to begin with they say someone had to know that it was pre-existed well was good for a month and the other people the guy died the ladies in the nursing home so I don't see how it could be pre-existing they really suck do not go there very very dishonest

Have been a customer for over 18 years and was happy with the services they provided. I finally…read moredecided to do some price shopping on my own, and easily found a policy for half the price I have been paying. When i called to cancel my policy, Jim Barto was extremely short with me and hung up abruptly. He called me back shortly after to confirm the policy numbers (since he was in such a hurry to hang up on me before getting all my information) and I informed him that I wasn't happy with the way I was treated. He responded very unprofessionally and tried to make me feel guilty for cancelling. I highly recommend dealing with a more professional company, and one that you can trust will always find you the lowest rate. This was a disappointing end to a long working relationship.

Larry and Matthew Kern provide excellent customer service…read more I would recommend Kern Insurance for any one in need of an excellent local company who supports you with quick turnaround.

From the owner: Auto Insurance, Homeowners Insurance, Business Insurance, Life Insuranceread more