I asked for my heat to be fixed and they bought a kit and they kit didn't fix the told me that…read morethey give up and I had to take it somewhere else so I did i took my vehicle there more then 4 times to get it fix and when I took it in had no ac but I had heat now I have ac but no heat now

The best in the northland! Very fair and always explains things on my level. Thank you for…read moreservicing my old car for these many years!!

Stay away from this so called mobile mechanic, anything you have done by him get a second opinion…read moreon it. Do not pay him until after you check the work he did and also for new damages caused by the mechanic!

Highly recommend! He came as soon as he could on a Sunday to fix the starter. He even went above…read moreand beyond to ensure we got the warranty on our part. Charged a great price too! I'm going to use him again.

The girl behind the desk was very rude and didn't even ask what's going on with my vehicle, she was…read moreignorant and not willing to listen just pushing customers out of the door , all she said we are booked up didn't even try to explain or offer any service, a waste of time

I had brought my Jeep into Kev's a couple years ago to have my brake pads replaced. They did a…read moregreat job, at a great price, with great customer service then. About a week ago, I was in a situation where I had to hit my brakes hard. Within a couple of days the brake pad was gone and the rotor was getting hot. Of course I brought it back to Kev's. They were very busy so I made an appointment to bring it in later. He came out and looked at it and could tell it was close to being a bigger issue. It turned out I had another vehicle available so I dropped it off to work on when they could. Also with the pot holes and a couple of rough roads, had them look at the suspension. I didn't expect them to even have time to look at it for week. I talked to them 2 days after dropping it off and they knew what was wrong, but still might be awhile to get parts in and get it back in the shop. I told them no rush. The next day they had it ready. Rides great and no more grinding. Great communication, knowledgeable, fair price, and friendly. Won't go anywhere else!!

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

I would think twice before going there. I had an air conditioning unit that would blow cold air…read morethen stop, then blow cold air then stop. I took it to TSM and they told me the compressor was bad and that it would be $1300 to fix. I was concerned, but I went ahead and approved the repair. I picked up my car after they had closed and while driving home, the cold air stopped blowing!! The original problem was NOT fixed it would work, then it wouldn't work, just like it had been doing before the $1300 repair. I took my car back the next day and they said there was a circuit that was dirty which was causing the air conditioner to quit, and oh, by the way, the compressor was bad too, so the $1300 was necessary. In the end the TMS auto, the' Elite Ethics Certified' repair shop is nothing more than a parts swapping repair service, that will support their mechanics regardless of the cost to the customers. So, think twice before going there.

Don't use Shields Auto Repair and Sales! Took my car up to get the water pump replaced. Noticed on…read morethe bill that they also changed the thermostat without asking. I advised them that the thermostat was recently replaced and was told "oh, well I always change them when I do a water pump" Spoke to the mechanic on the phone about the over $100 charge to do the water pump that wasn't cleared by me prior to the service and he said that he should have changed ball joints on the car that didn't need to be changed. His wife called me back and apologized and told me to come up and they would refund $100 on the thermostat to make things better. I agreed and went up there today. When I arrived the wife wasn't there and the mechanic asked where my car was. I told him that I don't drive it everyday and he plopped a random thermostat on the table and asked how he was supposed to put my old one back in without the vehicle there so he could get his money back on the new one ($14 part that is now used)... I'm sorry but after being threatened that he would have put on parts that the vehicle didn't need there is no way I would trust you to touch my vehicle again. Edit because I can't reply to the comment from the owner: Never once did I see my car on the rack. And yes he did threaten me over the phone and that's when you called me back to try and make it right. I have the call logs. He literally said "I should have replaced the ball joints that it didn't need" then you told me to come by today to pick up the $100 to make it right. You wasn't there when he asked where my car was and tossed some random thermostat on the table saying he needed the car to put this back in to get his money back. There is no way I'm trusting him to touch my vehicle after the threats.

Did the repairs my car needed, high quality work at a decent cost to me. I will definitely go back…read moreagain.

We have taken our business truck to Brads for many many years and several vehicles over the years…read more Because they know we need the truck for business, they do everything they can to get it back to us as quick as possible. But they are very busy because they are very good. Brad is very honest which I find very important when it involves car repairs and a tight budget. I'm not saying he's the cheapest mechanic shop, but his prices are in line with other shops. Apparently... I like the word "very". But it's necessary to explain myself.

This place is bad business, price gouged my daughter on a replacement tail light. Definitely will…read moretake advantage of the mis informed.

Great couple! Very friendly and affordable! I highly recommend them! I got all the answers I had…read moreexplained to me before doing any work. Oil change same day.

Everytime i take my car here they always get it fixed for half the price of any other shop or the…read moredealer ship. They tell me what could be wrong and only fix what actually needs fixed. This is the only shop i will ever go to now. Good honest people are rare nowadays.

What can improve maybe the fact that they open when they say they're gonna be open or at least the…read morehours that are posted on the door nobody shows up. My husband has waited over an hour and still no one is there to open the business and if you call the phone number, nobody ever answers and you can't leave a message because their voicemail is full, ridiculous!!!!!

Went there Friday, 08/15/25 and arrived at 10:00 AM expecting a wait. Instead, the place was…read moreclosed! What is going on there? So sad, they used to be reliable. I don't know if I should even try their place again.