It's been really disappointing. We spent thousands of dollars on safety compliance, only to fail…read moreinspections because the contracted work was never fully completed. Reaching Don has been impossible despite many emails and calls that went unanswered. As a residential manager, this has been a frustrating and costly experience, and unfortunately not one I could recommend.

The owner, Donald McCutcheon uses scare tactics to get what he wants. We did business with him and…read morehe tried to get a refund for an item that was not bought by him or his cc. When we tell him the situation, he was rude to our staff and disregarded what we were saying. All he wanted was to speak to the owner, unbeknownst to him, it was the owner that stated these policies. Along with that, statements like "I know people" did not entice the owner to take time out of his busy day to bend to Donald's will. Donald escalated this issue, when confronted by the supposed powerful people he knew, he went MIA.

I reached out to ASI Fire Protection early in the morning to ask about getting a fire sprinkler…read moresystem inspection before installing a Halo H2O system on my main water line. I left a message at 6 AM expecting a call back after they opened at 7, so I was pleasantly surprised when Richard texted me at 6:30 asking if I was available to talk. Within minutes, we were on the phone. Richard was calm, focused, and incredibly knowledgeable. He walked me through everything -- the pros and cons of getting the inspection, what's actually required for newer homes, and why I likely don't need the test since most modern homes use a multipurpose line. He didn't try to sell me anything. Instead, he gave me practical, money‑saving advice and even taught me how to test my sprinkler bell myself, when to call a specialist, and how to replace a fire sprinkler plate if it ever falls off. His guidance saved me a lot of money and gave me real peace of mind. I'm grateful for the honesty, responsiveness, and expertise. Highly recommend working with Richard and ASI Fire Protection.

Wow, I send it a request and literally within the hours I was meeting one of their technicians to…read moredo some work for me a fraction of the cost I had received from a competing company.

I am a small business owner in Upland. I have only 1 fire extinguisher. The other companies told…read moreme they wont come for that. Have been using another company but I prefer to get estimates schefule appointments by text on my phone. Raincross is excellent for that. Never had to speak with them on the phone. Inspector showed up on time when we were available. After reading reviews of other local fire extinguisher companies, I was glad to have female inspector interact with my female employee. Very happy. They gave me new customer discount. Super easy to pay online for the service. Love this company!!!

Brian, Shylah and the team are awesome! They were quick with their response time. Service was top…read morenotch And answered any and all questions that I had. Will continue to use Raincross Fire Protection.

Fast and efficient service and annual certification of your fire extinguishers, if needed.read more

I went I on Friday & I was welcomed when i walked in. Very helpful guys, they helped me find all…read morewhat I needed and the prices are great. I would recommend this place . They have good quality for all my needs, Thank you for your help. Rivera

Todd was very responsive and professional! And pricing was super reasonable! (I called 3 places!)…read more Job: to shorten three fire sprinklers in the building.

I am really glad I hired Todd from Legacy Fire. The work was meticulous, reasonably priced and very…read morewell done. I hire a lot of different types of contractors and I am quite picky but Todd is really good at his craft.

Drilled into a fire sprinkler pipe in my house and they did a great job coming out and fixing that…read more Reasonable price too.

Only writing this review because I noticed there weren't many reviews in 2025. We have been using…read moreAndy at our shopping center for 7 years and he has done a great job fixing whatever issue arises; backflow testing, required 5 year testing, re-piping fire sprinklers. And he takes care of all the compliance documents. You name it he does it and at a reasonable price. Thank goodness for Andy!

Horrible service. I cant believe they have 5 stars when they are not the best out there. I got…read morecharged for them doing NOTHING!! They told me nothing was wrong so I payed more than $100 dllrs for them just coming out. I was not supposed to get charged for any service fee but yet nothing got done and I had to pay. The guy taking care of the matter started rolling his eyes and answering with an attitude at my boyfriend when he asked why so much and for what reason. I guess you learn from these companies that you have to do more research when hiring them for service.

Horrible company. Unprofessional. I was cussed out over the phone because they charged me wrong and…read moreI didn't understand why. Steven does not know how to run a business because he changes prices for every company. I know many restaurant owners that are old friends that I referred to them and they all have different prices on the same jobs I get done for my kitchen. Everytime they come they half ass the job and leave too fast. They always need to come back other days that cut into business hours. Brandon is loud and unprofessional he is the one who yelled over the phone. I wouldn't hire them. You can tell they are a company that is just there for the money.