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    We Do Electronics

    1.8 (9 reviews)
    InexpensiveElectronics
    Closed 10:00 am - 2:00 pm

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    1 month ago

    Scum bag thieves. Don't deal with Kevin Tran. You will get scammed. Blacklisted phones with fake parts

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    12 years ago

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    K-O Electronics - Testing the new led array.

    K-O Electronics

    4.3(9 reviews)
    3.8 mi
    $

    I'm posting this just as a forewarning that this business no longer works on audio equipment…read more Despite being listed as a Yamaha Authorized Service Center. We had lightning hit our property which took out a bunch of electronics including our Yamaha RX-V 683 receiver. Web search indicated these guys as a service center and the reviews were positive. So I loaded up and headed that way as I had another errand in the same neighborhood. Lugged the unit in, set it on the counter where the man (owner) said "What you got there?". "My dead Yamaha AV receiver.". "We don't work on audio anymore.". Hmm. Geez. Most of their reviews are for audio stuff. He said they really only work on TVs now. Posted as a PSA. Call before you haul. And they need to get their listing on Yamaha's Service Centers page removed.

    These folks are fair and honest. If your tv can be repaired, they can do it at a reasonable price…read more All the costs and risks are explained up front. If it can't be repaired, or it's simply not worth it, they will let you know. I had Josh (I think that was his name) replace the lcd array on my 72 inch Sony TV. It cost me $500. Replacement of that TV would have been over $2000. As an added bonus, he reinstalled my sound bar and subwoofer in the way that it should have been installed from the beginning and the sound is 100 times better. I cannot recommend this business in any stronger terms. Check with them before you throw away a TV that can be saved.

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    K-O Electronics - Located at the corner of K ave and Summit

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    Located at the corner of K ave and Summit

    Best Buy - Plano

    Best Buy - Plano

    2.3(153 reviews)
    5.4 mi
    $$

    Again had great assistance from a new person (to me, my previous guy was great too) in the Geek…read moreSquad. His name is Eric. He was amazing explaining the whys and whats of my questions. Highly recommend.

    itle: Unprofessional, Deceitful, and Mocking Customer Service - Losing a 15-Year Loyal Customer…read more​I have been a loyal Best Buy customer for over 15 years, and I have always loved shopping here. However, after the toxic, unprofessional customer service I experienced two days ago regarding my delivery, I am ready to completely cancel my membership and take my business elsewhere. ​I called to request assistance with an upcoming delivery, and instead of help, I was subjected to a coordinated game of customer harassment. The initial representative was incredibly aggressive, refusing a simple callback and forcing me to wait on hold. When a man finally picked up claiming to be from "delivery," it became obvious he and the first agent were wrking together to waste my time. I was repeatedly put on hold for 5-minute increments for no reason. While waiting on the line, I actually caught them laughing together at my expense. It was deeply disrespectful and humiliating. ​To make matters worse, they flat-out lied to me. They claimed Best Buy only offers a 12-hour delivery window (7 AM to 7 PM), which is false. They then mocked me with a ridiculous "solution," claiming they would deliver my item on Monday but wouldn't haul away the old one or install the new one until Tuesday. Sure enough, my Best Buy app updated to show a standard 3 PM to 7 PM window for today, proving everything they told me was a fabricated lie just to mess with me. ​It is heartbreaking that 15 years of loyalty means nothing to this team. They played games with my time, lied about company policy, and literally laughed at a customer on the phone. A corporate supervisor needs to investigate who was on the phones immediately. Until this is resolved, I am taking a complete break from shopping at Best Buy.

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    Best Buy - Plano
    Best Buy - Plano
    Best Buy - Plano

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    We Do Electronics - electronics - Updated July 2026

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