I had both plumbing and electrical people come out and the plumbing person had told me that the he…read morecould not do the service so he just charged a small fee for coming. However he did say that if there was services actually performed it would have been around $600 flat fee for basic service. I thought that was a little high for replacing a outdoor faucet and parts and so on. But he was very helpful. The electrician came out and he did a wonderful job figuring out where the problem was but for the electricians they're charging a flat fee of over $400 and to assess the problem and do basic repairs. Now he assessed the problem but he could not repair it without additional costs which he estimated to be about $1500. So I still got charged but no repairs.

Caused my working furnace to fail, the house froze, leaking pipes…read moreand they refused to make the repairs that they caused. On October 22 2025 I had Master Services perform an annual service on my Carrier furnace. The furnace was working well with no issues but I wanted to do the annual service as recommended. Morgan the technician poked around but I did not see any of the standard procedures done like I am used to seeing from other providers. There was a tremendous sales pitch pressure from the tech spending more time on how I can purchase a new furnace from their company, even though our furnace served us well and was in excellent condition. I paid the bill and he left. Oct 24 2026 just two days after service The furnace failed to start and we were in cold weather for several hours. So I called the company back asking why the furnace is having this problem right after the tech worked on it. Morgan came back and blamed it on a blown 3A purple fuse which never happened before. He said he did not have a fuse in his truck, luckily I had 3 of those in my fuse kit in my truck so I gave him my fuses, he started switching wires around burning 2 more of my fuses and finally he got the wiring right and the 3rd and last fuse worked and the furnace started to work. He did not seem sure of what is happening or what else to check for. We had to make a trip out of state to visit family but we always leave the heat on in cold weather just to be safe and we turn the main water valve off and drain the pipes. Jan 28 2026 We returned to the house to find there was no heat in the house and the toilet tank and bowl had blocks of ice in them. The bathroom sink trap was cracked from ice and the shower valve was busted along with the kitchen sink not draining. A pipe also sprung a leak in the basement. There was also a strong natural gas odor in the house. We called again and they sent another tech Mitch who showed up with three space heaters to thaw the house plumbing out but could not get furnace started he also confirmed the gas smell to be present he said the gas coupling inside the furnace was not tightened enough from when they did the first service. He did not bother to check the ignitor but did after I asked him to check it. He said the ignitor is bad and he will call me back the next day with a price as he claimed did not have a replacement ignitor in his truck and he estimated the price would be around $600 a part that cost under $30 He left us with no heat and a gas leak while I slept in the house in the extreme cold snap in January I could have died from both the cold and the gas leak. Jan 29 2026 Mitch never called back to come replace the ignitor. I gave up and had to call ANOTHER company to get our heat working. They came over and figured the problem in 5 minutes replaced the ignitor and tightened the gas coupling which was left loose by two technicians from Master Services. My bill was $357.44 and our furnace is working well since till the writing of this review March 23 2026. Jan 30 2026 Plumber Eric from Master services came over replaced the frozen sink trap that they caused to fail from freezing and charged me $154.83 He also gave an estimate of $1700 to replace the leaky pipe that they caused to freeze up due to low quality work. I refused to do this and feel they must take responsibility and fix what they broke. I had to replace the shower valve myself and get the kitchen sink flowing again. Several phone conversation with manager Juan did not help as he insisted they have to charge me for pipe repairs that would have never happened if they did not cause the freeze. My pipe is still dripping and they totally ignored the problem. I see that a Mr. Kyle Burroughs listed as general manager on the better business bureau website so Mr. Burroughs if you are reading this Please intervene to rectify this problem. You can get my contact information from your service department records. All I need now is you send a plumber to replace the pipe section that is leaking so we can put this nightmare behind us. Victor G Please respond

Everything went great. Lance and his crew did an awesome job in the time period that I did not…read moreexpect. I am so happy with my new roof. Highly recommend. He and his crew went above and beyond. The price was very reasonable. The workmanship and clean up was phenomenal. Highly highly highly recommend

They are THE BEST roofing company!!! They are very upfront and they did let us know that in…read morethewinter of 2019 in December what all needs to be done with pictures of what they found and cost estimate and they did let us know that going into the winter they didn't know if they could get it done before early spring as they had many others scheduled before us. In February they let us know about the time frame in early March in having it done. Their communication with us was excellent. Whenever I called him with a message that day or the latest next day he would get back toThey were able to get it done early last week and also more pictures came. They did a GREAT JOB!!!!! I highly recommend them as they are upfront and honest and they stay in touch with you throughout.

Lone Oak installed a Genrac Guardian Generator for us in 2007 after a 5-1/2 day outage. Their work…read moreis excellent, neat & clean & my wife is very fussy! She was delighted at their work ethic. They worked feverishly to install our unit. They even painted the gas pipe white that ran from our gas meter at the front of the house to the generator at the back of the house so it would match the white siding. Due to last winters blizzard, during another outage in April this year, the generator was pulling hard. I phoned and was told they had many complaints similar to mine. Seems snow blew in there and it needed a cleaning. They had a service man here the first thing the very next morning. It was the snow that caused the problem. Anytime my wife or I call Lone Oak they always return our calls the same day! We are very happy with them and their work. We have recommended them to many and they too were pleased. So, HATS OFF TO LONE OAK! Thanks for all you do. Geo & Kat Andrikokus

Efficient service and pleasant. Solved our problem and answered our questions and concerns.read more

Definitely our first call for all electrical needs. They always do great work and are fair and…read morehonest. Most recently, Dave and Matt helped us by recommending and installing new lights. The lights look beautiful and the work was done much faster than I would have thought. Thanks Dave and Matt!

Professional, kind, knowledgeable. All around amazing service. I called double D in my time of…read moreneed. My furnace was down and I was without heat. The other companies couldn't help, but Double D was there. After taking in the options provided,I replaced my heating/cooling and water heater. I love the new layout and the quality of products.

Double D Heating and Cooling is amazing. Our furnace went out and I called at 10:30am, they were…read moreat the house by 12:30 and fixed by 1:30. Couldn't have been nicer and more professional. Recommending to everyone I know.