I recently moved 80 miles from Ohio to Michigan. This was a small move only consisting of 3 small…read moredressers, one 36" tall shelf, one 55" tall pantry and a small table with 2 chairs. Most of the bids were flat rate for interstate moves, even though both towns were right on the border of each state and most bids were approximately $1,200. One company even bid three moving men for this trip. I clearly understand when families move their entire home and all belongings, one may need more movers and time for this process. This furniture had no sentimental value and was not worth $1,200; I simply wanted to utilize something I already had as I do not like to shop. TJ's Services arrived for the pickup and delivered on time. They were very courteous and did a very nice job. I would not hesitate to contact them again if I had any other moving needs.

they double booked and I ended up waiting 4 hours for them to show up. came in a van with no tools…read moreand basically just poured mulch and stone and left.

This company sent a rental truck that was too small for the amount of furniture I had to move. In…read morethe process some of my furniture was damaged. I was promised it would be repaired but that never happened. The delivery to the new address was delayed for an entire day with my things sitting in Lima overnight leaving me without basic essentials. I would never recommend this company. They are not dependable or reliable.

They were hired to load and unload a moving truck. I wondered if they could finish in two hours,…read morebut they did the job. They were hard workers and loaded everything well. Their price was competitive with everyone else's. They had some car trouble, but they called and kept me informed of their arrival--good communication. I ABSOLUTELY would hire them again.

Will and his crew were awesome moving us from Ohio to Georgia. Everyone was very courtesy and…read morepolite. The cost was less than we thought!

I used Lane's for unloading/loading and storage for 10 months. It was an absolutely terrible…read moreexperience from beginning to end, from the current owner of the company, to the men who do the manual labor. During the unloading, they complained the entire time, were not careful or cautious with our items, and sat in our antique chairs to "take breaks" in the warehouse. Our mattresses were not stored correctly --they should have been laid flat-- and the springs are now ruined after ten months in storage due to the way they stored them. When they loaded our truck, our items were not secure, most importantly our solid cherry Thomasville dining table, that was just "set" in the back of the truck without being secured. When we arrived to our new home, we discovered that one of the table legs had snapped. We also discovered that they had neglected to load our sofa-- and our move was a 4 hour trip. Nothing was compensated, no apologies were made, and there was a complete and utter lack of care or concern for customer service-- including from the owner of the company. When they brought the couch to us nearly a week later, they decided it wouldn't fit down the stairs without measuring anything or truly attempting it. By that point, I was fed up with their service and had them put it in the living room and leave. It's truly a shame that this company is no longer what it was built to be. They aren't trustworthy, or dependable, and their prices are FAR too high to be putting up with this sort of nonsense. Save yourself grief and do not use Lane's Moving.

I was quoted $150/hour for 2 workers. We agreed to the company arriving at 10:00am. I was alerted…read morehe was running late. He did not arrive until 12:30.. 2 and a half hours late. On top of that, I bought him and his employee lunch. They moved everything into a storage unit and were finished by 4:00pm. After the move, he requested I pay him $1495. 3 and a half hours of work would have been $525. He told me he was charging me for 7 hours. How is it my fault that they were 2 and a half hours late? Why would I be charged for that? I understand paying for travel time but where did an extra $1000 charge come from? They are now unresponsive and I am working with my bank to dispute this payment. You are better off going with a professional company.

We called for a quote and they were quick to respond. Ultimately, we did not end up needing to…read morehire someone after all for my relative, due to some teenagers showing up to do the work - as time was of the essence, but we absolutely would have hired them based on reviews and their prices.

We had movers today and they were fantastic from start to finish. Showed up on time, super…read morefriendly, and worked efficiently without wasting a minute. I definitely underestimated how much we had, but they took it in stride and got everything moved without any issues. Pricing was very fair and the service was top-notch. Would absolutely recommend!

Great movers! They made sure all my furniture was covered in blankets or plastic wrap, nothing was…read morebroken, and I was charged the quoted price. I would not hesitate to use them again in the future.

I tried to work with the moving company they asked me if I could change my time from 8:00 a.m. to…read more6:00 a.m. the day before the move. Since I was understanding I did this but they texted at 3:30 in the morning saying that they couldn't move me. This is very unprofessional I'm sure I'm not the only one that happened to.

3 hrs late, was charged $70 for handling heavy items , wasn't told about additional charge upfront…read more Wasn't given change back from additional cash payment ($30).

0/5. Smooth Moves…read morewas subcontracted for me by Pack & Load Services, and I paid $953.75 in advance. The three movers who were sent to my 75-year-old mother's house--Danny, Keaton, and Zack--were completely unprofessional. The three men arrived late, brought no supplies with them to load furniture, and were reeking of marijuana. They disappeared for almost an hour to use the restroom and buy ineffective supplies. When they returned, they grew impatient while my mother reviewed the contract details and ultimately walked out, refusing to perform any loading services. I called the owner in Lima, Ohio. He was shocked at his movers' unprofessionalism. However, after sending him photo evidence, he ignored all of my follow-up messages and calls. Stay away at all costs! These movers caused my mother emotional stress.

Booked this company and paid in advance. Simply did not show up and did not return multiple phone…read morecalls. This was a real mess for our move as other movers simply cannot be had on short notice.