Dr. Thompson would not take me as a new patient after my Dr. retired and referred him. I called to…read moremake an appointment and after getting a RX history ,decided that because I take clonazepam he could not service all my medical needs.

Dr. McGann has been my families physician for many years. I am grateful for his dedication to being…read morea servant first. He uses his gift well. He takes time to educate us on our medical issues and answers any questions we have, whether it be about an illness, a medicine prescribed, or a procedure and has always been transparent with his pricing. Reflecting back over the years I can't remember a time when we ever felt rushed in or out of his practice. Dr. McGann has made my family feel welcome and cared for. I will recommend him to anyone looking for a phenomenal doctor. Melinda T.

I am extremely disappointed with my experience at this behavioral clinic. As a parent, I was…read morewrongfully denied access to information regarding my minor child despite thaddition to the lack of transparency, the staff was extremely rude and dismissive throughout the process. Instead of handling legitimate parental concerns professionally, I was treated with hostility and a complete lack of respect. Due to the seriousness of these concerns, I am currently pursuing legal action and exploring all available options regarding the handling of my child's information and treatment. Families place a tremendous amount of trust in facilities like this, and accountability, professionalism, and honesty should be the minimum standard. I sincerely hope this clinic reevaluates how it communicates with parents and handles situations involving minor children moving forward.ere being no legal documentation or court order preventing me from having access. I was also denied accurate information regarding my child's admission, which created unnecessary confusion, concern, and frustration.

Our great family friend requires her service animal everywhere she goes and today when she went to…read morebe seen for an urgent matter she was refused service because of her disability of needing a service animal. Then someone from the back came and confronted her about her service animal and told us it was policy that her dog was not allowed in there even though on the front door of this business it states that service animals are welcomed. We took a picture of the front door where this policy is made clear and visible. So she was denied the treatment she needed and because of this whole experience has triggered her disability and has thrown her into a massive panic attack where she can't even talk without stuttering. We have contacted all the proper authorities and lawyers, and we need to take this matter to court. This is completely wrong on how this Facility refused to treat this poor girl because of her disability shame on you. This company completely discriminated against our friend who was denied medical treatment because of her service animal.

SouthStar Urgent Care on Mansfield Rd., Shreveport, LA is a joke. Called them to confirm closing…read moretime of 8pm on a weekday. Drove all way in from Blanchard & arrived at 7:15 pm. Receptionist acted like I was inconveniencing her by asking to be seen. Said she would have to ask dr on duty. She walked to hall door, looked both ways but never said a word to anyone. She was less than 3 feet from me & I could see & hear if anything was said. Then she turns to me & says Dr told her no more patients could be seen. Very rude attitude. I asked her who Dr was on duty & she rudely/curtly informed me they don't give out that kind of information. Unfortunately the next nearest SouthStar Urgent Care under my current insurance is in Minden. SouthStar is also the only Urgent Care facility that is under my insurance plan. After dealing with this location I don't care to ever step foot back in another one if all they hire are lazy, ill mannered, rude people. For the record, I am white. The family who walked in after was black & was told to have a seat. Everyone in waiting room (2 adults/2 kids) before I arrived were black. I would hate to think that is the reason I was turned away but that is the impression I was given. I chose a one star because that is lowest I could give. Will be contacting my insurance company to file complaint also. Because their facility is only one covered on our current policy I have already changed insurance coverage to one that allows coverage under Willis Knighton hospital systems.

Im obsessed with the staff truly, but the wait time is a little bit INTENSE. But for how kind the…read morestaff are I will be continuing coming here. The doctor is so good with bebes and gives the best recommendations, the nurses are as well! The receptionist that i speak with is always SOOO kind. They do give the energy / attitude you give though (which i personally LOVE) they are all just doing their jobs at the end of the day! (Today a lady was really upset about the wait time/ services she received so she in turn was given an attitude right back) which made me want to leave a review just incase she was going to leave a bad one!! I always receive the best care from this facility and truly that trumps the wait time (in my opinion).

I'm happy to leave a wonderful review for the office and staff of WK Quick Care on Bert Kouns in…read moreShreveport Louisiana. I was a walk in patient and was greeted by a very courteous and professional staff. I had to wait only a very short time to be seen by the nurse, Christy. Staff together completed my wellness exam and I was very pleased with their professionalism. I was soon on my way and will add this was not my first visit with WK Quick Care. I go yearly to attend to my Access2day requirement for an insurance discount. I truly appreciate the ease and convenience of visiting WK Quick Care.

Center is in an old strip center behind Whataburger, but don't let that turn you away! Staff is…read moresimply incredible--kind, understanding and caring. They are efficient and do not waste your time. Interior is comfortable and homey. Results came in mail quickly.