Our GE Washer from Lowes had an incorrect personality per Jason Hill. He corrected it in less than…read morean hour. His rate was less than 50% of what GE would pay for repair service on the defect. Murray Appliance and Ward Elkins were contacted by GE, but with no action, we asked for Hill Appliance Repair and received quick and effective service. GE is refunding what we paid for the service with no issues.

HIGHLY RECOMMENDED!!! We've had problems with our newer model LG refrigerator since moving into a…read morenew house last summer. It was making a very loud noise on and off. Had another repair company out before Hill, and to make a long story short, they didn't want to bother with our job. We found out about Hill Appliances and called them. Jason came out within a week, diagnosed the problem and promptly fixed the refrigerator in about an hour for a very reasonable price. He saved us a ton of money and our sanity as well. Jason is about a good a guy as you can find and very honest. I will definitely use them again for anything appliance related.

Owner was very friendly and helpful. Had a variety of appliances to choose from and very reasonably…read morepriced. Will definitely be back to buy more.

From the owner: Sell appliances and fix stuffread more

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

Its 3 months before halloween gets here and the Lowes in Dickson already has these 20' monsters at…read morethe front door of the store. They do this every year and scare little kids as they come in. Most of them crying in fear. Could they not put the stuff in back of store and if someone wants to look at it they can go to back of store. Why would any business want to put fear in their customers kids. This manger needs to be reprimanded. They say corporate tells them to put it out. I asked corporate and i was told they don't tell them to put it at front door just in store.

Bought a fridge in September. Didn't come with door handles. Was told they could take it back and…read morebring me a new one. I'd been a week without a fridge, so I asked if they could just mail me the handles. No one told me that in 2 days, Lowe's was no longer responsible. Called the delivery people, who are contracted by Lowe's, they say.....well, who knows what they say. The phone connection sucked, they spoke Spanish and I don't. I called Lowe's and the guy at the appliance department literally said "Not my problem" . Here it is, now April, and no handles. If Lowe's is the only place in the world to buy something else, I'm doing without. I would advise anyone else to do the same. That's what we get for allowing these companies to run out the mom and pop businesses who thrived on customer service. Lowe's suck and doesn't care about you after they get your money. Stay away at all cost.

The small town personal service from this store can't be beat! My 80 year old widowed mom's…read morewasher's quit and she needed one quick. After a 2 minute phone call to Western Auto, they delivered one to her home & took the old one! It's been a great one too! This store may be small ( the population is only 3500 here ), but I'd venture to bet they can get you anything you need if they don't have it in stock. Prices are good here too. Drop by or give them a call, you'll be glad you did!

This review is long overdue. We purchased a Frigidaire refrigerator from Lowe's in Paris, TN and…read morehad issues from day one. Frigidaire set us up with Sears Home Service to begin with. For an entire year (full length of manufacturers warranty) they could not fix the excessively loud grinding/ squealing noise that the icemaker made. They kept moving appointment dates out month by month on the night before our appointment until finally Frigidaire told me to call Ward Elkins Inc. out of Murray, KY and tell them that Frigidaire could not repair our refrigerator. Jorge came and replaced our icemaker and it worked for a couple of weeks then started making the same loud noise again. When I called them about the problem Jorge was quick to respond again. I'm not sure if it was the same icemaker unit that he replaced it with this last time or if he found an alternative but he fixed our problem. It's been 4 months now and it's working perfectly with no loud obnoxious noises. Jorge also educated me on a few things pertaining to our icemaker and using it with well water. Things that we should have been told by Lowe's or Frigidaire. So Ward Elkins Inc repaired a refrigerator that both Frigidaire and Sears Home Service was unable to repair. I would very highly recommend them for appliance repair and if we need any repairs ourselves going forward, then we will be giving Jorge a call. He was friendly, professional and provided a bit of education as well. He fixed what the manufacturer couldn't even fix.

They came and did not fix my appliance. As soon as they left the same problem. When called back out…read morethey criticized the way it was installed and said that's why it was not working properly. How convenient it was never an issue on the first visit and they were the only ones who touched it. Other than Lowe's who professionally installed and they were coming out to do a repair on their behalf. Highly disappointed, discouraging work and down right disgusting service by despicable people.