Our GE Washer from Lowes had an incorrect personality per Jason Hill. He corrected it in less than…read morean hour. His rate was less than 50% of what GE would pay for repair service on the defect. Murray Appliance and Ward Elkins were contacted by GE, but with no action, we asked for Hill Appliance Repair and received quick and effective service. GE is refunding what we paid for the service with no issues.

HIGHLY RECOMMENDED!!! We've had problems with our newer model LG refrigerator since moving into a…read morenew house last summer. It was making a very loud noise on and off. Had another repair company out before Hill, and to make a long story short, they didn't want to bother with our job. We found out about Hill Appliances and called them. Jason came out within a week, diagnosed the problem and promptly fixed the refrigerator in about an hour for a very reasonable price. He saved us a ton of money and our sanity as well. Jason is about a good a guy as you can find and very honest. I will definitely use them again for anything appliance related.

Owner was very friendly and helpful. Had a variety of appliances to choose from and very reasonably…read morepriced. Will definitely be back to buy more.

From the owner: Don’t call for services bc I don’t offer them any longer. I will be shutting down business soon due…read moreto divorce bc i have a drug problem and I cheated on my wife with multiple people.

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

Waited and waited and waited for service today kept ringing the bell for help.. no one came so we…read moreabandoned the buggy and left .

Its 3 months before halloween gets here and the Lowes in Dickson already has these 20' monsters at…read morethe front door of the store. They do this every year and scare little kids as they come in. Most of them crying in fear. Could they not put the stuff in back of store and if someone wants to look at it they can go to back of store. Why would any business want to put fear in their customers kids. This manger needs to be reprimanded. They say corporate tells them to put it out. I asked corporate and i was told they don't tell them to put it at front door just in store.

The small town personal service from this store can't be beat! My 80 year old widowed mom's…read morewasher's quit and she needed one quick. After a 2 minute phone call to Western Auto, they delivered one to her home & took the old one! It's been a great one too! This store may be small ( the population is only 3500 here ), but I'd venture to bet they can get you anything you need if they don't have it in stock. Prices are good here too. Drop by or give them a call, you'll be glad you did!

Horrible customer service. They sent me a defective item and I wanted to return it. Traci took my…read morenumber and said she lost it, but ironically all my detailed information was in their computer. They never gave me a store credit or my money back and I had to mail back the damaged item ,over $35 out of pocket. Only after telling them I spoke to a lawyer and told him Iron Place took my money and also kept their item once I returned it to them and was going to give my nothing in return, this was Fraud!! It just so happens a few days later they credited my credit card for their damaged item and didn't even tell me until I looked at my credit card statement. Buyer Beware, Traci and her staff hung up the phone on me when I inquired about my credit. Traci is not the nice smiling person you see when you want your money back on an item they send damaged. Don't Be Fooled!!

Terrible customer service. I bought a cute blouse that I…read moredon't look good in. almost 250 dollars. I want to return it. They will not let me return it and get my money back. They want me to exchange it for something else. I have looked,, and I see nothing that I want. To top it off, I am not slow in trying to return it. They are offering store credit. I can't use the store credit. I live in Illinois.