Matt is our agent and always takes excellent care of our insurance needs! Everyone at this agency…read moreis kind, caring and eager to help us get the best insurance at the best price! Highly recommend!

From Matt to Dana, Alexander Insurance Agency offers unmatched brokerage services in the area…read more I have used them for Auto Insurance since I was a teenager. When I bought my first house with my husband back in 2011, we switched to a multi-policy for Home and (3 vehicle) Auto Insurance. When we became out-of-state landlords in 2013, she helped us through the tiny changes required when switching to a dwelling-only policy. And for the one car accident we were involved with years ago, she also counseled us through this hellish process too! Through it all... seamless transactions, thorough documentation, and the utmost willingness to educate me along the way. And may I even be unprofessional here and say prompt AF!? I thought I was fast!! But here's the thing, Dana's service didn't stop with my Missouri policies. While she couldn't insure my Renter's Insurance policies in the other states I've lived, she absolutely still held my hand when I ran into issues with other insurance agencies in CO, NY, and CA. Sometimes all it takes to solve a problem is a bit of guided expertise! And for 8+ years while living on the road, that's what she did! So you better believe when we made the abrupt decision to move home to Lake Saint Louis, Dana was our first call to discuss our new Home Insurance policy. And even after we closed, we had to make a quick change to expand coverage into an Auto policy within our first week, and what a breeze!! I just can't say enough!

I reached out to David Mach at Star Insurance Company for an insurance quote. While he did provide…read morerates, I ultimately chose another provider with a better option. Initially, his response was courteous, signing every email with "have a blessed day." However, in a follow-up email sent to me by mistake (intended for his son), Mr. Mach referred to me in a highly derogatory and offensive manner. {Total D*ck Head} This kind of language and behavior is extremely unprofessional and disappointing, especially from the President of an insurance company. Respect, regardless of whether someone becomes a client or not, should always be the standard. While I hate to leave reviews like this, my experience left me with serious concerns about the professionalism and customer respect at this business. Just a warning of who you are really dealing with.

I don't always write a review but when I do it's only because of the outstanding service that I…read morereceived. Kyle Mach not only supplied me with renter's insurance but I had him insure my motorcycle and vehicle. I'm 62 and found that Kyle has outperformed my previous previous agents. I feel Kyle's and my success is because of his consistency.

I have been a State Farm customer for 62 years. I have been with Tom Grates office since 1979…read more Dealing with Cheryl and the entire staff has always been not only professional, efficient and effective but very enjoyable. Doesnt matter if the problem is a cracked windshield or major storm damage Cheryl does not miss a beat and as with the entire staff they feel like not just an office you call and make a report but they feel like long term friends. They stick with you and get results. They definitely earn the highest rating and more!

Cheryl and the staff has always taken care of my insurance needs and at great prices. They are…read morealways there to answer questions any time. John H

I am in a position where I need insurance for properties in different states. My Scottsdale agent…read moreisn't licensed outside of AZ, so I had to go on the hunt for someone else. Picking an agent is such a personal process. This person will be your go to for most queries, issues, etc. Finding the right one is sometimes a long and painful process. After an entire HAM of a fiasco with a different agent, I went back to the drawing board to find an agent in the STL area. I looked through the crystal ball that is Google. I stopped at this insurance group's page because something felt very familiar. Upon further review, I noticed that the owner of this agency used to be my mom's agent's assistant over 20 year ago! This woman has moved up in the field (and the world), but is still the most awesome, friendly, helpful, trustworthy go-getter that she always was. She works hard to make sure you have all of the coverage you need in all aspects of your life: home, auto, marine, life, umbrella... Whatever you need covered, give this office a call and they will take great care of you. With 20 plus years of experience in the industry and superb customer-focus, you need not look any further than the McCarthy Insurance Group.

Charged for an incorrect appraisal after giving me incorrect information about the amount I…read morequalified for.

Tom is terrific. We stumbled into an open house and fell in love with the place. We were NOT…read moreprepared. In an extremely fast moving real estate market he got loan commitment for us in record time He jumped through hoops for us. On top of that, closing was smooth as silk. Thanks again Tom!

Very responsive and informative. After 10 years with another insurance agency, I made a change.read more

Parents have always used Julie Meyer's StateFarm and now that I'm old enough I use Julie Meyer's…read moreStateFarm for all my polices. They are always just a phone call away to answer any questions I might have for my policy. Would recommend to anyone!

I love these guys. Saved me so much on my life and car rate. I was literally paying 300$ a month…read moremore than I should have.

Still nothing but excellent service from Deanna and her staff. They're always a joy to work with!read more

I have been with Mrs. Carroll for a number of years and have impressed with her team. Simply a good…read morefit for my needs in the world of protection my property.