I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Went to take some 18k gold in told me it was $140 per penny weight over the phone. Got there then…read morethey told me it was only 120$ per penny weight. then they told me my 18k gold was only 14k even though it tested between high 16 to 17.5 on their Xray so now it was only 100$ per penny weight. When I was in there a few days previous they told me it was 18k. Years ago this place used to be fair but don't think I'll ever go back. Make sure to get some other quotes before you just take what they offer, they seem. I miss the old owners.

Great service. Friendly staff. Helpful Professional. Great…read moreselection. Repairs are done swiftly and with care I highly recommend recommend this store for your jewelry needs and repairs

Felt pressured here. Shorter heavy-set guy was a little pushy and seemed not to want to be bothered…read moreby me looking and asking questions

The best place for jewelry! Customer service is 1000% The employees go over and above for their…read morecustomers who feel like friends by the time you leave. Trustworthy and all around great people!

The people at this store are amazing and so helpful. The cost for watch bands and batteries is…read moregood. And they have lovely jewelry.

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

Very fortunate that Delta Air Lines selected Richter & Phillips to manage our specialty watches…read more Since my first purchase, they have maintained an informative relationship with me---with no pressure. During a CVG overnight, I walked in and was greeted like an old friend. They helped me seal the deal with the Delta 100 year anniversary watch. Cannot wait for the delivery. They say 3 times is a charm. They know what I want next! Thank you.

Local family owned business. Quality jewelry, and repairs made by owner. Very friendly and helpful…read morestaff. I would not go anywhere else

Every time I deal with this place it's always a great experience. The staff is incredible ppl. They…read morewere so nice and helpful to my wife today!

WOW!! What a pleasant experience. Not only did I get exactly what I ordered but Linda was…read morewonderful. She took such care in finding me exactly what I wanted making suggestions along the way. Best part, everything she told me about the merchandise and the shipping turned out exactly the way she said it would. Thanks Linda For sure we will shop with you again.

Do not go here to get coins graded. I had an appointment Edward Fritz, he looked at my coins for 30…read moreseconds gave a low ball offer and then tried to tell me I had nothing but damaged coins. Even after showing him the PCGS values and pictures of grade, he still offered no explanation or expertise. Just told me he's done this for 40 years and his assessment is correct. Would highly not recommend

My wife and I have been going exclusively to Reis-Nichols since we got married six years ago, and…read morewe wouldn't go anywhere else. From the very first time we walked in and met our jeweler Kathleen (who we still work with today because she's truly the best) we knew we were in great hands. They always take amazing care of us. Whether you come in knowing exactly what you want or, like us, not knowing much at all, the team treats you with the respect and attention you deserve. They're patient, knowledgeable, and genuinely want to help you find the best fit and value. If you're looking for a place you can trust and keep coming back to for years, this is it. Expect to find your forever jewelry home too!

The Reis-Nichols team feels more like old friends and family! Spencer, George, Therese, Cole and…read morethe entire gang make every experience amazing. They take special days and make them unforgettable moments!!

My watch battery died so I came here to have it replaced. They helped me immediately and they were…read morevery kind. They replaced my battery in 10 minutes for $23. The service was terrific!

I've been a happy customer of Dakota for decades. I have an extensive watch collection and buy all…read moremy batteries and straps from them. I've never had anything but happy experiences with this excellent business. They know what they're doing. They do it very quickly. They are fair in their pricing and you don't walk away thinking you've been mugged. Highly recommended!

I ordered a diamond tennis bracelet for my fiancé. When it was received, I was impressed with the…read morequality and workmanship. My lady fell in love with it. It really sparkles and looks great on her.

Do not try to buy from this business online. They flag your account if you use any type of credit…read morecard. My boyfriend tried to order me a bracelet 3 different times, using a Chase card, and they flagged the account each time. Only the second time, they actually took the money from the item and never sent the item. They insist their process is normal but he's never had any issues buying jewelry online before. This place, at least online, is a scam. They say they will refund his money but time will tell. AVOID AT ALL COSTS.