People are generally quick to complain but rarely does someone take time to commend a company or…read moreemployee for a job well done. On a Saturday in May of this year, Billings, MT received a substantial hail storm that pounded my house and devastated our lush landscaping. The next morning after church, my family and I were in the yard picking up debris, mending damaged foliage, and trying to assess the damage. We were all in funk due to the trauma of having so much damage to our home. Along came Dustin Swaggerty, an employee of yours, who I deemed a 'Storm Chaser' the first time I met him. It didn't take long for me to appreciate this young man and consider trying to steal him away from Aspen for my own business. So here we are on a Sunday in May, and Dustin is up on my roof the day after the storm. He noticed a damaged skylight that would then be a place for water to enter my home and cause further damage should it rain. By mid-afternoon of that very day, my skylight was waterproofed with a tarp thanks to Dustin. It remained so until the new custom skylight could be manufactured and installed roughly two months later. It rained many times during that period, yet it never leaked. Due to the issues with locating my skylight then having it custom built, it took a while for Aspen to actually fix my roof. During this period, Dustin would call, text and email as to the status of the replacement skylight so I never had to ask or wonder about the status of my roof being completed. Dustin also worked directly with my insurance company and brought to their attention numerous items they had missed, as well the need for a more expensive skylight than they had figured. Money was deposited into my account and I received emails from Dustin explaining why even before my insurance company gave me a heads up. Outstanding! Once work began on my home, the crew was in and out in less than two days. On top of that, they were friendly & polite, without a single word of bad language. They cleaned up so well before they left, you wouldn't know they were even there. Your service, workmanship, and employees are exemplary and I wanted to express my gratitude for making a devastating situation so much better. You can't have great employees without great leadership. Kudos to the folks in charge at Aspen Roofing.

Aspen Contracting recently visited our home regarding our roof. At first I declined since my…read moreinsurance would not cover our roof, any expense would be out of pocket and there was no budget for that. Chris Berry was understanding and genuine in wanting to help us with our roof. Their estimate was very reasonable and Ben, the manager, came out and visited with us to let us know all of our options. I'm incredibly happy to say our new roof was installed today! Chris, Ben, another Chris, and the entire Aspen staff took exceptional care of us and were in constant communication with us, and their crew was courteous, efficient, and very thorough in their clean-up, I highly recommend them!

They have been trolling our neighborhood for the past week since we had a recent hail storm. A…read moresalesman stopped at our home and gave his pitch and we agreed for an inspection even though we had it inspected already. Thought, no harm in a second opinion. We were a skeptical already but after looking at his business card, Manager was spelled, M-A-N-G-E-R. Very professional. We set up an appointment for 2 days later and, behold, NO SHOW. I would be very cautious doing business with this company.

Look elsewhere for a legitimate company with integrity. I had hail damage to my roof, siding, and…read moregutters/downspouts. Long story between then and now. Bottom line, Swagg completed ALMOST all of the work, but my job has gone unfinished. Last June, in good faith, I paid them 1/3 of the bill for the rest of the work they had yet to complete. This includes repairing the damage done to my siding during the re-roofing process. It also includes replacing the rest of the downspouts insurance didn't cover, so everything would match. They have called a handful of times to collect the balance, and I keep asking them to finish the job, including all details as promised. To placate me, they finally sent a local gutter company over yesterday. What a waste of time. Here for less than 5 minutes and not knowing the details or history, and no desire or effort to learn, he declined the job. Here for less than 5 minutes, he didn't even care to see the whole house. I felt like he came over to report back to Swagg that there is no more to do here. He then disparaged me to the Swagg employee who pretends to help me, who then agreed with the characterization given by the sub. It is more of a collaboration between the men in order to diminish me, which gives them the right to dump me as a customer and insist the job is done. What a joke, what a racket...Swagg cashed in on the insurance, never fixed the damage made BY THEM, and still won't live up to their promises, then further offending me. I want my job done as promised; not to be relieved of what I owe them.

Finishing Touch Exteriors did a fantastic job for us. We were very pleased with the quality of work…read moreand professionalism we experienced with using them. I highly recommend contacting them if you want the job done right.

Finishing Touch Exteriors went above and beyond. Dealing with a complicated exterior renovation,…read moresiding, windows, roof and gutters. Right there every step of the way. Walked us through the insurance process and left our house looking beautiful. Very accommodating and left the job site looking clean. Would highly recommend Finishing Touch Exteriors to our friends and families. We will use them again for all our exterior home needs.

Waiting to hire…read more Seems very professional and down to earth. will hire him if and when I get the dollars. Bad time right nw

Jeremiah of Handy Home Services helped us replace an exhaust fan motor and we were very pleased…read morewith his service! He communicated well with us, responded quickly to our online request, and he efficiently replaced the fan motor. AND he cleaned up afterwards - you couldn't even tell anyone had been there! We will definitely be return customers - THANK YOU, Jeremiah.