Look elsewhere for a legitimate company with integrity. I had hail damage to my roof, siding, and…read moregutters/downspouts. Long story between then and now. Bottom line, Swagg completed ALMOST all of the work, but my job has gone unfinished. Last June, in good faith, I paid them 1/3 of the bill for the rest of the work they had yet to complete. This includes repairing the damage done to my siding during the re-roofing process. It also includes replacing the rest of the downspouts insurance didn't cover, so everything would match. They have called a handful of times to collect the balance, and I keep asking them to finish the job, including all details as promised. To placate me, they finally sent a local gutter company over yesterday. What a waste of time. Here for less than 5 minutes and not knowing the details or history, and no desire or effort to learn, he declined the job. Here for less than 5 minutes, he didn't even care to see the whole house. I felt like he came over to report back to Swagg that there is no more to do here. He then disparaged me to the Swagg employee who pretends to help me, who then agreed with the characterization given by the sub. It is more of a collaboration between the men in order to diminish me, which gives them the right to dump me as a customer and insist the job is done. What a joke, what a racket...Swagg cashed in on the insurance, never fixed the damage made BY THEM, and still won't live up to their promises, then further offending me. I want my job done as promised; not to be relieved of what I owe them.

They have been trolling our neighborhood for the past week since we had a recent hail storm. A…read moresalesman stopped at our home and gave his pitch and we agreed for an inspection even though we had it inspected already. Thought, no harm in a second opinion. We were a skeptical already but after looking at his business card, Manager was spelled, M-A-N-G-E-R. Very professional. We set up an appointment for 2 days later and, behold, NO SHOW. I would be very cautious doing business with this company.

Absolute liars! They sub everything out and don't schedule well at all. They bill you for things…read morethey don't even do! I wish I had seen these reviews before I hired them.

Horrible experience!!…read more Roof work was started August 2020 but it took months to complete. Owner of this company is VERY RUDE and does not take any responsibility for the shabby workmanship and /or damages his workers have caused. As we were VERY unhappy with the repairs we asked the owner to come out and do a walk through to see all of our concerns regarding the project and basically walked around and told us "not his problem " and when I asked if he had seen the email of the pictures (see attached) and list of concerns i sent him WEEKS before his answer was; YA!! and not another work. Other examples. Had people come over to our home whiteout any notice. Never said; sorry my crew ruined your siding, furniture, decking, flowers and gutters. Owner just did not care. Removed and replaced 3 skylight windows on the roof and when I requested him to seal the window's on the in side he told me that was not there job!! When he asked for his last $20,000.00 we held back until the work was complete, but instead of correcting issues and completing the work he threatened to turn us into the credit bureau and his attorney. We canceled the Siding and Window installation work. BEWARE!! Worst experience We have ever gone through with a contractor.

Finishing Touch Exteriors did a fantastic job for us. We were very pleased with the quality of work…read moreand professionalism we experienced with using them. I highly recommend contacting them if you want the job done right.

Finishing Touch Exteriors went above and beyond. Dealing with a complicated exterior renovation,…read moresiding, windows, roof and gutters. Right there every step of the way. Walked us through the insurance process and left our house looking beautiful. Very accommodating and left the job site looking clean. Would highly recommend Finishing Touch Exteriors to our friends and families. We will use them again for all our exterior home needs.

This company contracted job out, never on site to check on work being done, and didn't complete…read morework but wanting to be paid for said incomplete work.

As I am now reroofing even more evidence of of their inferior workmanship. Air vents not cut…read morethrough, flashing not in place. They were messy, broke things around my property, left gates open knowing I had dogs and definitely over priced. They even tried to get more money out of me months later. At least I was smart enough to check with my insurance company and find out what I really owed. I find it funny a they walk the neighborhood for new business they ask if we checked the company listed on the sign saying they do a bad job. The new company has 37 five star reviews. They are terrible so they cut down others attempting to make themselves better. Avoid these people.

First appointment for our tub/shower installation from DaBella! We are extremely pleased with the…read morerepresentative, Sarah R, who came out to do our estimate and eventual contract. Sarah was very professional and went above and beyond to make this affordable for us. Vickie S.

Yesterday, I arranged an appointment with them to receive a quote for windows at my home, scheduled…read morefor 10 am. Disappointingly, by noon, I had not received any communication from the company. At 2 pm, a salesman arrived and introduced himself. I informed him of the 10 am appointment time, to which he explained they were short-handed and apologized for the delay. When I questioned why I hadn't been notified of the delay, he mentioned he thought someone else would have contacted me. I then informed him that I was not interested in their services and asked him to leave my property. I share this experience in the hope that it will help others avoid wasting their time as I did.

People are generally quick to complain but rarely does someone take time to commend a company or…read moreemployee for a job well done. On a Saturday in May of this year, Billings, MT received a substantial hail storm that pounded my house and devastated our lush landscaping. The next morning after church, my family and I were in the yard picking up debris, mending damaged foliage, and trying to assess the damage. We were all in funk due to the trauma of having so much damage to our home. Along came Dustin Swaggerty, an employee of yours, who I deemed a 'Storm Chaser' the first time I met him. It didn't take long for me to appreciate this young man and consider trying to steal him away from Aspen for my own business. So here we are on a Sunday in May, and Dustin is up on my roof the day after the storm. He noticed a damaged skylight that would then be a place for water to enter my home and cause further damage should it rain. By mid-afternoon of that very day, my skylight was waterproofed with a tarp thanks to Dustin. It remained so until the new custom skylight could be manufactured and installed roughly two months later. It rained many times during that period, yet it never leaked. Due to the issues with locating my skylight then having it custom built, it took a while for Aspen to actually fix my roof. During this period, Dustin would call, text and email as to the status of the replacement skylight so I never had to ask or wonder about the status of my roof being completed. Dustin also worked directly with my insurance company and brought to their attention numerous items they had missed, as well the need for a more expensive skylight than they had figured. Money was deposited into my account and I received emails from Dustin explaining why even before my insurance company gave me a heads up. Outstanding! Once work began on my home, the crew was in and out in less than two days. On top of that, they were friendly & polite, without a single word of bad language. They cleaned up so well before they left, you wouldn't know they were even there. Your service, workmanship, and employees are exemplary and I wanted to express my gratitude for making a devastating situation so much better. You can't have great employees without great leadership. Kudos to the folks in charge at Aspen Roofing.

Aspen Contracting recently visited our home regarding our roof. At first I declined since my…read moreinsurance would not cover our roof, any expense would be out of pocket and there was no budget for that. Chris Berry was understanding and genuine in wanting to help us with our roof. Their estimate was very reasonable and Ben, the manager, came out and visited with us to let us know all of our options. I'm incredibly happy to say our new roof was installed today! Chris, Ben, another Chris, and the entire Aspen staff took exceptional care of us and were in constant communication with us, and their crew was courteous, efficient, and very thorough in their clean-up, I highly recommend them!

Worst quality of construction I've ever seen. Worked 6 hours a day when he did show up.read more

Over priced and did a terrible job. We had to pay another contractor to finish the job and fix the…read moremess he made. Extremely disappointed!

Amazing product and great customer service! This siding is perfect! It looks very professionally…read moreinstalled since everything fits perfectly and each piece is screwed in tightly. I was afraid of the price because it was a bit higher than some other products, but with the fantastic installation, it ends up being worth it.

I never considered having a new roof put on, but Fox Valley Roofing did such a good job that I…read morewanted to write you a review. They came in with no hassle and performed the work quickly, being sure not to damage anything. And they had even covered all of my measurements with precision