I have had so many negative experiences with this practice, I don't know where to start. First, the…read moreonly positive: their admin staff (call center and receptionists, especially the call center supervisor Jamie) were kind, responsive and generally helpful. The clinical staff (PAs, Medical Records) could not have been less helpful. I have a hearing impairment and I use an assistive microphone. The first PA I saw, Alexa McSorley, whipped into the room and talked so fast that, even with my microphone, I could not understand her. I left having no idea what she had said or recommended. So I went back and saw Stephanie Carlino. Her rate of speech was better, so I could understand her, but there were definitely no warm-and-fuzzies. I have a difficult-to-diagnose problem, and neither of them showed any curiosity about it. It felt like they were using a generic protocol, a checklist, rather than listening to me. I convinced Stephanie to do a biopsy of one of several areas on my body that have the problem. When it came back with no definitive diagnosis, her suggestions for treatment, such as they were, included a drug I had told her specifically and the practice in general that I am allergic to. So now, on top of feeling dismissed, I felt unsafe. I decided to get a 2nd opinion elsewhere. But their Medical Records department only accepts Release of Information forms by fax. Who has a fax in their home??? I certainly don't. I ended up having the 2nd doctor's office fax my form over to them. If you have a problem that doesn't fall into a neat diagnostic category, definitely don't go there. Save yourself the stress, time, and money you would be wasting. There is something seriously wrong when a medical office's admin staff is kinder than its clinical staff.

Clean, friendly staff, Dr Courtney explained everything she wanted to do, asked my permission prior…read moreto doing anything and answered all my questions. Would highly recommend this practice.

A great dermatologist!…read more Dr. McCausland successfully diagnosed my cystic acne and prescribed the right medicine to treat it. I had a horrible experience with a previous dermatologist, but after one appointment with him, the doctor had an aggressive strategy laid out that cleared up my complexion within a year. The major downside to Dr. McCausland is that every time I saw him, I had to wait for about an hour after my appointment time, like clockwork. You can probably chalk that up to the demand for his medical expertise.

My dermatologist does a fine job, however, the wait time is ridiculous. They send me 15 reminders…read moreto come to an appointment just for me to wait a half hour before I am seen. Super frustrating, bad business, well good business for them

Been a patient of Dr. Bonder for most of my adult life. If you like the straight shooter who gets…read moreyou in and out and that old time visit your home rural Dr. feel then he is for you. I don't mind it, but I can see how many in today's world would view it as bad customer service. But we are not paying to make friends we need a service. He is friendly though don't get me wrong. The office still operates like it's 1985. Cash and checks only no debit or credit so come prepared. But once you know you know. He has many many years of experience and is able to diagnose with a few short questions and a quick look. As far as the lady saying she was a minute late and was turned away I find that untrue. She was probably like 10 minutes late. Many reviews state he is ALWAYS on time and this is true. But he's always on time because he does not let those who are consistently late make him run behind and that's how it should be. I've been a minute or two late and was always seen. Highly recommend if you're looking for a dermatological service with someone very experienced.

PROS- Dr. Bonder is an excellent doctor. I took my 3 year old son to him for a lingering rash that…read morehis pediatrician misdiagnosed as eczema for almost a year. Dr. Bonder saw it and immediately recognized it and started treatment. His appointments always only last about 3 minutes. If you get there early, he will see you early. He's really the only doctor I've seen to ever be on time/early for appointments. CONS - At my son's first appointment, he would not see my son because I did not have cash or checks. They do not accept cards for bills under $30. I even volunteered to go to the ATM across the street or for them to bill me, but no dice. His receptionist would not budge. I had to reschedule, even after driving over an hour to get there. That was the first of three times I had to reschedule appointments. My son was scheduled for regular follow-ups for this issue every couple of weeks. Of 4 follow-up attempts, we were only able to be seen twice. If you are even a minute late, you will not be seen. His customer service is lacking and he makes no concessions for patients. As a commuter and mother of a small child, I cannot take always control mishaps that cost an extra minute or two. I had to find another doctor.

Stop!!! before you go to see this Doctor!. I am approaching 67 yrs of age and went to her about…read moreremoving brown spots. Yes, I was a sun lover for my early years. Dr Berg proceeded in telling me , basically I needed so much more! Chemical peel for my chest, help for wrinkles around my eyes, around my mouth, botox and every other imperfection she noticed. I left in tears after she mamged to run down my self esteem as much as possible. Fast forward a few months & after a recommendation from another Dr., I went to Dr Danyo's office. Highly recommend going there! I had an IPL treatment for my brown/age spots. Friendly, efficient staff, little wait time. Dr Berg is only about making money with no concern for her patient. BTW, free consult is only free if your agree to her procedures!

Dr. Berg is an outstanding dermatologist, and also genuinely cares about her patients. She has been…read moremy dermatologist for several years, and I have much respect and appreciation for her.

this place wants $200 just to take a look to evaluate a problem with a commonly occurring…read morenon-cancerous cyst that they seem to know nothing about. trying to find a decent and competent dermatologist anywhere is a horrible crapshoot.

I have been seeing a dermatologist local to where I live and wasn't 100% confident on a diagnosis…read morerelated to some scalp/hair issues I've been having. I decided to take a chance and schedule an appointment with Elkton Dermatology, which was located in the area I grew up, but an hour or so from where I currently live. I'm very happy to say that the appointment made me feel much more comfortable about the issues I've been experiencing and feel like I am on a path forward that could help fix the issues. Nate Silvera, a PA, was the person who met with me and he was great to work with. He listened to my concerns and offered great advice and education, as well as came up with a few treatment plans to try. Overall, I had a great experience and they now have a new client!

3411 Silverside Road location. Phone system does not allow you to contact office directly. Phone…read morepersonnel inept and provided me inaccurate info. Had to drive to location to get someone from this office to answer questions. Second time unreachable with wrong info. Service is very good but the owners need to reevaluate the way they take and process calls. Losing business probably thinking can save money on phone service. Wrong!

There is only ever one dermatologist at a time so the wait times are insufferable, plus they wait…read moreover a week to send your medications to your pharmacy. Go somewhere else if you can!

This is coming from someone that is very picky and critical of her Drs. I Absolutely LOVE this…read moredermatology office. Angela Coleman and her staff are amazing. Extremely friendly, helpful, supportive, and reassuring. Their care goes beyond medicine. They hit on a personal level. I absolutely recommend them!

Angela Coleman and her staff are wonderful! I highly recommend her. She took good care of my…read moreproblem competently. Dermatology Care and Wellness Center is more than dermatology status quo. Angela talked to me about nutrition, vitamins, and other health concerns. She truly approach me holistically. I give her 5 stars and have told my friends, family, and colleagues. Looking forward to my annual skin exam.

I had an appointment today at 11:10am and arrived 5 min late. They said I had to reschedule after I…read moredrove 40min to this location. The receptionist is rude and mad about her life because she's a fat cow. I won't be rescheduling with this office and hopefully they get shut down soon. Seeing the other reviews is terrifying because they have sucked for YEARS.

I have been trying to get a call back from the Kennett Square office, been waiting for well over a…read moreweek. Crickets.. they just don't care about the communication. Called after a week and left another message, was told they would call today.. they closed 45 minutes ago.. no call back. You can't actually call the office, you end up in a centralized phone center that sends a message to the office to call you back.... and they never do.