There are 50 people waiting in line. The lines are inching up. Very frustrating. They need many…read moremore agents checking people in.

Not into writing negative reviews, but this place is awful. I booked a car today, paid a couple…read morehundred dollars for it, then when I came to pick it up the guy at the front desk told me the computer was "down" and I couldn't get my car. He gave no other explanation, apology, or alternative/ help/ answers/ anything. He closed the door in my face and that was it. I had been dropped off, and need the car tonight and now I'm screwed. All other rental companies close at 6pm, minus the ones at the airport that are $100 more expensive. The customer service was awful and I don't understand how a company this large can just have computers that are "down" and offer no other help or alternatives.

These guys always call ahead to confirm your rental and then make sure you're happy when returning…read more In a world where ai assistants are trying to remove the human touch, these guys still embrace a human connection. 5 stars

I was here seven months ago - complete disaster. Today. Auggie (branch manager) made a promise,…read morekeep his word, was actually early in completing the task, sent a driver to pick me up and had me driving off prior to his promised time. Throughout all of this he was pleasant and professional - while being apologetic for what was not even his error. Talk about restoring your confidence - he did that. Enterprise if you are giving out bonuses he deserves one. Not to exclude your other employees the whole atmosphere has changed you are doing something RIGHT!!

I had a 4-day rental at this Enterprise location to take care of some things I had to do in the STL…read morearea. This is a suburban location about a mile south of the west side's St. Louis Galleria. I obtained a fair price by booking ahead. Upon arriving to the branch, all the particulars matched up and the rental process went quickly. I think I might have gotten a vehicle that was one category up from the type I had rented. Either way, I enjoyed the car I was assigned and it was fairly economical to operate. The return was also expedient. In concert with that, the rental agents at both the time of rental and the time of return were adept at blending a professional demeanor and providing a relaxed and courteous experience. Other branch employees were also very amicable. The rental was bookended by a day on each side of it by getting around using a Metrolink pass for the area's light rail system. Should one want to use Metrolink rail to get here, the station would be Richmond Heights. Enterprise locations tend to be staffed by conscientious people and I've never given any location anything less than a 4 star rating. The experience here, not far from its worldwide corporate headquarters, was just a notch above that and, based on the rental and the return experiences, gets 5 stars from me.

The entire team is very welcoming, friendly, professional and helpful. Mike was great, he assisted…read moreme with quickness when I needed a rental due to a collision. Thank you Mike and team. I'd definitely come back and rent from this Enterprise in the future.

I'd Steer clear of Avis, I went to Puerto Rico in July and they are still charging my card saying…read moreit's for tolls. I find it hard to believe it takes 4+ months to have all toll charges in their system and charged to the customer. Their customer service sucks, they play the blame game, and do what everyone else does nowadays, using B.S. excuses. Their's was a cyber security attack on the P.R etoll system caused the issue. When I spoke with the P.R. toll authority they said that didn't happen. A lot of car rental companies have multiple car rental companies affiliated. I'm making sure I don't use Avis or any other of the others. They probably operate about the same.

I rent cars at least once a month, often more frequently. There are a few things that I really…read moreappreciate about this location. The first is that I can leave my car here, so I do not have to worry about finidng a ride to Avis or taking a cab. When I drop off my rental car....voila! I'm good to go. The customer service is really good. The staff is always the same and always remember me by name and the kind of car I prefer. The only draw back is that there is often only one staff member present, so if he is out washing a car, you may have to go look for him. He is usually in the alley right behind the building, so you don't need to go far.

I returned a car today and when requesting my Uber to get home, it appears that the building has no…read moreaddress on it so when I just put enterprise Maplewood on Uber, it sent them 1 mile down the street to the watering bowl. I had to go inside and look up the address on the business card which one was incorrect and then an employee gave me the correct business card with the correct address. Highly inconvenient that I had to cancel an Uber pay for canceling it and then request another Uber while standing outside with my kids for over 20 minutes. I'm not even sure why you're allowed to have a building with no address isn't that against code or something? I will certainly not be using this enterprise Maplewood Mo on Manchester ever again.

Great place to rent a car. The staff are fast, friendly, and competent. I would definitely go…read morethere again.

Picked me up st 2:40AM at the Airport and saved myself and wife for a very difficult situationread more

Arranged for pickup at 3:30am to get to the airport. At 3:30 no show. Called at 3:35 and could only…read moreleave a message. At 3:40 arranged Uber, which arrived within 10 minutes. Meanwhile, cancelled this non-service taxi service. There are hundreds of dollars at stake in catching/missing a plane, not to mention the anxiety of not knowing whether the cab will show up. Unfortunately, this type of experience gives all taxi services a bad name.

Easy 5 stars for this local neighborhood detail shop. They actually have no reviews other than five…read morestars. Fair price and great job. Tipped them well and they appreciated it. No question I will return and thank you!

Tucked away in U City. I stopped by on a humbug on one of the hottest days in the summer. I just…read moreknew the line would be long; however, they took my car in right away. These guys do an amazing job at detailing vehicles. Expect to spend roughly an hour and pay around $60-$70 for the works, but it is so worth it. My car shone like new money. And the leather interior looked like it did when it was brand new. They even took out my custom floor mats and washed them separately. I will be back in 2026 for a spring detailing

I cannot say enough good things about Mike and his company! Not only is he caring and kind, but he…read moreis timely and oh so helpful! my last trip out, I slept through my alarm and he waited over 45 minutes PAST our pickup time and got us to the airport in time for our flight! amazing service! and the vans are clean and very well maintained!!!

Mike is very easy to work with. The process of renting a van could not have been more painless. The…read morevan was late model and very user friendly. I will be using this service again.