Husband and I arrived in Florida with persistent colds. After a week of it, went to Ascension's…read moreurgent care to get checked. Staff were knowledgeable and friendly. The doctor and nursing were wonderful, as was the X-ray technician. Service was timely. Definitely would go back.

Took my young adult relative to ER late last night for assistance with a behavioral health crisis…read moreand all the staff encountered from security to front desk, the physician, imaging techs, and especially the male nurse were extremely kind, efficient, respectful, and professional. We got right in and were seen within minutes and staff took the time to listen to family and patient's concerns. The issue was resolved in a timely manner with detailed discharge instructions and needed scripts provided. The hospital was a clean, uncluttered and inviting environment. So thankful for this experience and services so nearby while we're were visiting from out of state.

I had one very pleasant experience at Beach Bay Medical ER in 2018. The staff and doctor could…read morenot have been nicer. However my second visit in April 2023 was awful. I hope to never encounter the staff who were on call hat day again. patients deserve their dignity. worst ER experience I ever had.

patient of Dr. Woolery Florida institutes new law for…read moreschedule II opoids. I take a schedule IV controlled substance. Dr. woolery had been prescribing. I had an issue with the pharmacy and the doctors office not agreeing that I had sent in a refill for a prescription 11 days in advance of the time Dr. Woolery claimed he received it. Dr. Woolery went out of town with no emergency number on record during the time of refill. I ran out of medicine and became upset with the office. Upon Dr. Woolery's return, he claimed he could no longer refill my controlled substance, due to Florida's new law. I do not take a controlled substance that falls into the rules of this law. I believe he wanted to get rid of me because I was upset with the office for not contacting him on my needed refill while he had no emergency contact. I don't like his need to throw around his authority and don't recommend him. He left me high and dry with no advanced warning on finding a new physician.

I was taken to the emergency room on September 6, 2014 with severe abdominal pain. I had no idea…read morewhat it was and feared many risky diagnoses. Fortunately, it was a non life threatening hernia and blockage in my small intestines. I was kept at the hospital for four days and if it's possible to be happy with a hospital stay, this was the experience to make it so. The staff was very professional and courteous. From the orderly who accompanies you to your room, the nursing staff and to housekeeping, everyone to a person was outstanding. The food was really good, not at all the stereotypical hospital fare. Mostly, at every level, I was treated as an equal partner in my care and recovery. The decor wasn't worthy of a five star accommodation, but the most important thing, the CLEANLINESS, was there. If you must go to a hospital, I say you couldn't do any better in any other facility.

I've been a patient for years and my Dr. recently left, no big deal, it happens. My well check is…read moreannually around July, and had labs done then as well (7 mos ago). The issue I have is that they refuse to authorize my pharmacy to a refill of a prescription for a low dose statin that their Dr. prescribed (for a one year term refilled every 90 days) without seeing me and getting new labs - In other words, they want me to pay for an appointment and new labs that my insurance will only cover once per year....because their employee left. But they have the labs, which is what providers use to determine whether the prescription is warranted. Statins are literally the most prescribed medication in the US and they have all the evidence to validate a simple refill but are trying to force me to pay a significant out of pocket expense to get it.

Extremely frustrating office to deal with. Exam tables are ripped. Didn't have vaccines for months…read moreover 4 months. Reno and staff are nice and seem caring but it's a poorly run office and we won't be back

I was admitted Monday evening and released Wednesday evening and could not have asked for better…read moreservice the food was not that great but what can you expect when you are on a liquid diet THANKS Jerry Shields

Wait time long. Some patients waiting up to three hours to be seen with sick children. I was ask…read moreabout insurance before I was ever seen. Waited around three hours. The RN was nice and so was the attending doctor the wait was just horrible they did apologize for the wait.

I was in ICU having a stent put in because my heart was not pumping as it should have - I went to…read morethis hospital because my friends that were here had excellent care and they did not prove to be wrong. All the nurses were professional and friendly, the doctors answered my questions - even the food servers were helpful and kind along with the janitorial staff. I understand the shock over the pricing , of which I do have questions about but you can't fault the facility for that, only the corporate side! All the staff are ones I would hope I never need to see again, but would be happy to if I needed them!

Billed me $20,000 for a colonoscopy with no complications. Genuinely, find another place to go if…read morepossible. People and treatment was outstanding and my nurse was an Absolute pleasure in a bad time. But 14k for the "Surgical Procedure" (a colonoscopy) alone is absolutely atrocious and downright sickening. 0 Stars if possible.

Tommy ER registration nurse 10/10 My experience on Tuesday…read more7/16 was superior. Please forgive me as I wrote down the care team but not all of their positions. Thank you to Alexis, Charlotte, Skye, David, Dean, Carmen(I believe that's her name),Frank and Dr Singley.. I came in for multiple seizures- he knew all the proper questions to ask and how to treat them. If I forgot anyone please forgive me. Seizures are scary even when you have a history of them but the people listed above make my experience less scary. The patience and compassion they showed me was stellar. They are the prime example of the type of nurses, doctors and techs that are needed in healthcare. I don't think I can thank you all enough.

DR MARTIN told my wife and talked so inappropriately to her, I have NEVER seen such bad care from a…read morephysician he is the worst doctor to ever exist pushing us to get a c section when other options where available how can he still have a license being such a heartless bastard I hope I never go to this hospital again id rather die then to ever see his egotistical face again, how can a doctor be so disrespectful rude and cruel to a pregnant woman I hope he gets his medical license revoked TERRIBLE don't go here to get your baby delivered unless you wanna be called a terrible mother for not wanting a c section

They were Quick, very friendly, and open on Sundays! We were there for cold/flu/strep symptoms. The…read moreonly thing we had to wait on were the swab results. We will definitely keep this clinic on our short list for sick visits.

Maggie, the receptionist is beyond rude and is also selective on which patients she will interact…read morewith as far as questions, the check in process and making appointments. Sad behavior from a so called professional.

I have had 3 surgeries in this facility in the past 3 years. Dr Bansagi removed cataracts in both…read moreeyes in 2026. Also Dr. Awantang eliminated carpal tunnel in my right wrist and repaired a trigger finger in 2025. Both of these doctors are exceptional and I would recommend them both to anyone. The nurses were exceptional, inserted an IV without any pain, were very friendly and were very accommodating to all my needs. Northwest Florida Surgery Center is the best surgery center in Northwest Florida Hands Down.

I have had three surgeries at this facility in the last twelve months…read more Everyone is always professional but super friendly. I've never had a single complaint on how I was treated nor with their billing system. They are all excellent.

Brought my nephew in for a check up. Staff was responsive, patient, and really listened to the…read moreconcerns of his mother and me. They answered all questions and explained medications.

Marla is wonderful. Listened to my concerns and checked out my kid thoroughly. Waited for urgent…read morecare to open, first patient in, out within 30 mins. My kid threw up all over the floor and they were very kind. Gave her her first dose of antibiotic so we didn't have to worry about waiting for the pharmacy with a sick kid. Definitely recommend.