I have been seeing Dr. Wu for years, and I am grateful or have such a caring and chill primary…read moredoctor. I also appreciate his staff, especially Maryann.

This doctor (dr. Stanley wu) put me on a controlled medication without telling me it was a…read morecontrolled substance. Which means addictive and that I would need to take more and more as time went on. His emergency contact when he's not there (Micheal branch) is rude and unprofessional. He hung up on me while I was having a panic attack. Then they told me that I can come back. Now I'm on medication that is addictive and they cut me off which I could die from withdraws off this medication. 0/10 worst doctor I have ever gone to. Very unprofessional and getting people addicted to stuff without telling them anything about it.

I was a patient from 2007-2023 I have had issues with staff and follow up with my health care.... I…read morehave had to find out on the day of my appointment that my insurance is not being accepted. I was left to pay 120 until open enrollment in November I signed a release to have my records sent to new PCP and I had saw 3 visits and my new PCP finally received 30 days or rather Dr Nguyen noted. I have been left waiting for hours numerous times for Dr Nguyen to see me Staff Unprofessional Rude Office Manager still has no sent records for me and I am trying to schedule surgery I was told that I can pick up my records in person and Dan is the only person that can send anything notDr Nguyen who Family Clinic has been paid thousands of dollars over the course of me being a patient..... I'm going to have to go in person and hopefully get my OWN records I don't trust them at all it's UNETHICAL I gave them 1 star review because I am beyond angry and disgusted

I've been going to this clinic for a while and I really like Dr. Nguyen. I see some people are…read moreupset about the wait, but the reason there's a wait is because Dr. Nguyen spends time getting to know her patients and talking with them to understand the problem. Any doctor I've gone to I spend two minutes with and the appointment is over. I really appreciate that Dr.Nguyen takes time with me, and it is worth waiting a little longer. ALSO, I've been to the clinic a lot and there's NOT a wait every time. I think people are just used to doctors not spending a lot of time to understand what their issue is, unlike Dr. Nguyen who does. I also really like the receptionists. They are super nice and went above and beyond for me today to make sure my neurologist appointment is squared away. Thank you to everyone at Family Clinic for taking great care of me over the years!!

I cannot say enough about Dr K Bradford and the care she gives us. She listens and knows what…read moretests and health care is needed. Her office staff are caring and compassionate as is she. This is the way health care should be.

Everything went well great establishment! Would definitely go to North Texas preferred health…read morepartners for care!

Dr. Shughrue is, by far, the best general practice physician I've ever had (and I've been visiting…read moreher since 2004). Her staff is friendly, especially her P.A., Pam, and I've always been able to get in for an appointment during a time crunch. I think the longest I've ever waited to see her was 20 minutes in the waiting room, tops. She's incredibly knowledgeable, thorough and will never treat you like a number or rush you out of the office.

Dr Shughrue is still one of the most amazing doctors ever. I am a former employee and we are still…read morefriends and keep in touch , if you are looking for doctor who is very thoughtful and thorough and will take the time to figure out your problem she is the doctor for you also to add she has an amazing staff who is very helpful as well :)

I have been a patient here for 9 years and this is my 3rd complaint about them. I have migraines…read moreand called 4 times this week for a refill before the upcoming holiday and never received a call back. I will looking into getting a new doctor

I saw dr Cooper and the nurse practitioners name was Sheela (actually had to ask the front desk…read morebecause the nurse never introduced herself to me, or looked me in the eye at any point for that matter) There was one person in the waiting room when i was taken back to my appointment at 2:30. Anyways, I've been needing to see a doctor for a check-up/physical for a year or so and I've had a lot of things come up this past year that have been worrying me (irregular periods, former breathing issues, joint pain in my hands, very scary allergy attack, and anxiety), I'm new to Dallas, and don't have a doctor here. Overall i booked the appointment as a checkup/physical because i needed one anyways. One of the first things out of the nurses mouth once we got in the room was "well we won't be able to cover everything you're worried about so start talking" - okay, cool. Nice to know you're already rushing me out the door as my appointment starts. Whatever, she could have been in a bad mood or had a bad day so i shook it off. I'm a new patient so we had to go through the whole background thing. As we talk about what "my main issues" and as soon as i start talking she says "wait hold on" and leaves for like 5 minutes, which is so nice after already telling me we can't cover all the reasons i came in. i was feeling judged a bit as we went through my habits and med history. Honestly by the end of this process i really wanted to talk to the doctor, hoping she wouldn't rush me and actually listen to my concerns. Which is ironic, because the first thing doctor Cooper mentioned when she came in was "well what are your top concerns we can't get to everything today" yeah like i want to come back just to pay tell you my issues again? And just be rushed again? I went into slight detail on 2 of my issues that i really want addressed (or at least a referral) she continued tell me she couldn't do anything for one of my issues, and carrying an epi pen should fix my allergy (I've never had any sort of allergy testing to pinpoint my allergy) and the others will require referrals (referrals that often don't go through and i have to reach out to book) after explaining my concern on my allergy she said she would also refer me to an allergist. The kicker, i booked this appointment for a physical, and before i even realize that the appointment is done, she gets up and says "oh we'll do a physical another time" and rushes out of the room. I asked to get a flu shot as well, which she must have forgotten because she was about to send me on my marry way until i reminded her. I waited 10 minutes until Sheela came back to administer this and seemed to be a bit nicer since i told her needles really freak me out. Quick easy and finally out (of their hair). I felt like a huge inconvenience and chore to them. Sorry i don't go to the doctor often and like to actually have a detailed checkup so i know what's going on with my body. They didn't allow this to be possible for me - I felt rushed the entire time and as if they just needed to check off the boxes and kick me out before the day ended. I didn't even get to talk to the doctor about my concerns with my breathing problems - and she didn't even ask. *remember this is my first visit here* I'm wondering if they will still make the referrals... but i find it difficult for me to want to go back to a place that visibly didn't care about me.

Don't want to get into details involving my personal medical history, but let's just say Dr. Ho did…read morenot catch a major issue that she should have caught (and had the opportunity to catch) numerous times. Nice personality, but after all these years, I'm switching doctors because personality doesn't make up for a lack of awareness of basic yet serious medical issues.

ATTENTIVE. CARING. KIND. Great personality on a personal level…read more She knows her stuff and refers you if needed. I appreciate a doctor who doesn't try to *wing it* wasting everyone's time, fail and then refer.

This place is awesome!! I moved over to Dallas and of course needed to find a new doctor. Read…read morereviews and new this was the place I wanted to try and I am so glad I did. Got in right away and everyone was super nice and helpful.

I finally like and trust my doctor! I decided I needed a PCP and went searching. I found Dr…read more Allamon in D Magazines Best Doctors in Dallas. In my research I found something that she said she prefers to treat naturally and to work with the patient and be more personable (I'm paraphrasing). That's exactly what I was looking for. I usually feel like doctors are somewhat judgmental and indifferent but she's just amazing and easy to talk to.

I've got a new doctor! I met Dr. Stafford for a wellness visit and it is the most thorough visit…read moreI've ever had. My physical included the standard reflex checks, weight, BP, ear and eye looksies, run down of ALL my medical history and why I was looking for a new doctor, any concerns or questions, an EKG and complete blood work. But what I was really impressed by was Dr. Stafford's empathy and disposition. Super friendly and takes all concerns seriously.

Have you ever moved back to a town and have been excited about seeing a doctor? I know, it's…read morecrazy. Dr. Stafford is that doctor. Want a dr who will spend time with you and listen? Dr Stafford is that doctor. Want a dr who will call to follow up with you? Dr Stafford is that person. This is legit - I just moved back to TX and right now in the process of setting up a check up appointment with Dr Stafford. And I'm excited! How unusual these days.