I am on oxygen 24/7 and my oxygen level drops making me unsteady. Was in the store the cashier…read morerecognizes me with my oxygen tubes in my nose. I ask if I could get a chair I felt weak. No she said, expressing no concern . I am recommending Home Hardware have a chair for their elderly OTOW customers. We spend a lot of money at Home Hardware because the guys are terrific and accommodating unlike this female cashier.

I visited Home Hardware to find a specific metric screw for a television bracket. Mitch assisted me…read moremultiple times in determining the appropriate metric screw. He mentioned during my last visit that if the screw did not fit, I should bring in the television so we could resolve the issue together. Consequently, I took my Samsung television to the store. After several trips in and out, he successfully identified the correct solution! I am extremely thankful to Mitch; any business would be fortunate to have him on their team. I will certainly return to Home Hardware for all my project requirements. Thank you once more, Mitch!

I've dealt with this company several times recently and was very impressed with their degree of…read moreprofessionalism. The staff goes the extra mile to insure your satisfaction with your purchase.

From the moment we walked into Paradise Grills at Lake Sumter Landing, we knew we were in good…read morehands. Scott spent a tremendous amount of time with my wife and me, patiently walking us through all the different configurations, materials, and options available. He never rushed us and truly had the patience of a saint as we asked question after question. We ended up making a purchase that day and couldn't be happier with the result. Our outdoor kitchen looks fantastic. The build quality is rock solid and the whole process from start to finish was a pleasure. If you're in the market for an outdoor kitchen or grill setup, do yourself a favor and visit Paradise Grills. We highly recommend them -- and especially ask for Scott!

On the surface they look fully functional as a Outdoor Kitchen provider. However, you never get…read morethe product after paying for it. Bad customer service and Management doesn't help you work through the problems. Working on a full refund now since I never got my product. Run the other way. Don't believe the hype.

This is a new location for us in Ocala. Walking in the store is organized carefully with sofas and…read moreseating areas to the left, dining room sets to the back right. We were approached relatively quickly by a sales person who was super nice. I can't remember his name, but he was very sweet. He showed us some dining room tables, and on the way out, we chatted about several different sofas that had cool features. They do have this sofa set or maybe more than one that has reclining chairs at the end that go close to flat and one of them has foot rests that slide underneath in a drawer, which is kind of cool. The quality seems to be nice and the price was not bad at all. I'm probably going to be back when we're ready to actually furnish the place.

Great prices and payment plans nice inventory of appliances would shop here again, service is also…read morehood

went over there a week ago Saturday and I was so impressed by everything that I saw. went back this…read morepast Saturday and ordered my shed. I was both excited and nervous but the nerves went away when they helped me with everything! I mean everything. I can't wait for the building to be done. if you are looking for someone who will truly take the time to help you and make sure that you get everything that you need please go there. for me it's a 2 1/2 hour drive one way but worth every minute of the drive. thank you so much for listening to my needs and my wants and for putting it all together in something that I can afford, something that I'm proud of. I can't wait for the next chapter of my life to begin!

I really wanted this experience to go well, and honestly, it started off great. Tania is very easy…read moregoing and knowledgeable. She is as we learned along the way just the middle man. A lot of our frustration came from the actual operations side of the house. Unfortunately, once the contract was signed and payment was made, the experience became frustrating. The shed itself is beautiful, and I want to be clear about that. My issues are almost entirely related to communication, education and setting expectations. The first problem was the timeline. We were originally quoted 4-6 weeks, but the shed arrived nearly a week late because it had reportedly been built incorrectly and had to be rebuilt. I was then given a delivery appointment, took time off work, and nobody showed up. An hour and a half after the scheduled appointment time, I received a call saying they would not be arriving until much later in the day. When the shed finally arrived, it had damage to the roof area and several spots that needed paint repair. To their credit, they did come out and address those issues the following week. Another frustration was the lack of transparency regarding some of the larger building incentives and packages. We purchased the 12 x 32 because it included the free electrical and a mini-split AC, but what wasn't clearly communicated was that the unit would arrive uninstalled, strapped inside the building, and require additional installation costs that can easily run an additional $500-1000. Had we known that upfront, it may have influenced our purchasing decision and even the size of the building we selected. Something else future buyers should be aware of is how these buildings are set. We invested in what we believed was a solid foundation, but the building still sits more than two feet off the ground on concrete blocks and shims. Maybe that's standard practice in the shed industry, but as first-time buyers, it wasn't something we understood or were prepared for. Now we're looking at additional expenses for steps, ramps, or grading and fill dirt around the building. I'm writing this review for the detail-oriented planner who likes to know exactly what they're getting into before making a large purchase. I genuinely want this company to succeed. The owner even acknowledged they've been extremely busy, and had personnel issues which may be part of the problem. However, customers deserve clear expectations, proactive communication, and transparency about additional costs before making a significant investment. The shed is great, very high quality and we're happy. That was the goal but the frustrations caused during the final steps of this process were completely unnecessary. The communication and customer experience need work. The good news is those are fixable problems, and systems and processes go a long way.