Weiss Memorial Hospital, thank you SO MUCH for your great service! I had a surgery on my bladder back in June 2024. My SPECIAL & BIG personal thanks to mr. Eric Hifarva who works in Ambulatory Surgery Unit - ASU mister Eric is a very attentive, professional and CARING nurse. I'm grateful to him for helping me to recover fast and successfully after the surgery. read more

Post-review: Weiss may close because they just lost their state Medicare license. If they reopen after the A/C problems, make sure the hospital accepts your insurance. I live a quarter of a mile from this ugly mess of a hospital, but I'll go three miles to Illinois Masonic if I can. How did this hospital get so nasty? A failing hospital safety grade, bewildering corridors with poor markings, constant staffing issues (if you were a graduating med student, would you want to match here?), rotating ownership that doesn't upgrade anything, and now most of the hospital has been closed because the A/C is broken. Up until 10 years ago, this was a decent neighborhood hospital. Now you can't even visit, nor should you if they reopen after the air conditioning problems are fixed. read more

If I could give them zero stars, I would. The care is definitely lacking in every aspect of the word. The cleanliness is not good. I'm tired of hearing, "We're short staffed." read more

I was taken there by an ambulance earlier this year (2025). Because I was assaulted, and my right eye lid was bleeding. I didn't have to wait too long to be seen. And they sowed my eye up quickly. They were courteous and friendly. And I would suggest anyone in need of services to go there. read more

TERRIBLE. I took my Mom in a couple weeks ago with excrutiating back pain and other symptoms. The details are not important in this case, she needed CARE. First they are not hooked up to the "Care Everywhere" network which uses the MyChart records system - which most EVERY hospital in Chicago is a part of. SO I had to reiterate my Mom's entire background - which, I'm not a health professional, so I may be leaving things out. She rolled in via ambulance, and got in right away. They jumped RIGHT to spine surgery pretty quickly. I mentioned that she would not be having surgery at Weiss, if it was even necessary, but I would like a spine doc to take a look at her. That was apparently happening the next day, when she was in a room. No one showed up. She was supposed to have an MRI, no one showed up. Light on details, this hospital is a bit too casual for my taste. The nurses were fine, because nurses are always awesome. One of them though, did a horrible job taking out an IV. He popped it out, and got blood all over my mom's shirt. Then put his FINGER over the IV area to stop the bleeding. After that, we were discharged, and walked to the elevator - only THEN did they order the wheelchair to take my Mom down to the front entrance. The hospital was not busy AT ALL on this Sunday, and there were a lot of nurses. The emergency room on a Saturday afternoon was EMPTY. This may be a good thing, as she did get in to see someone right away. So if you need simple ER care on a weekend, this may be a good bet for you. Just not anything complicated. Sooooo, this review is some good, and some bad. But overall, I would NOT recommend Weiss hospital as a first choice. Just, no. It's a shame, since it is convenient for me - YMMV - but I'm sticking with Northwestern. read more

This hospital and its Oak Park branch needs to be closed for ever. No air conditioning for months to the point it got closed immediately when the word got out. As many other horrid places, there are good people trying to do their best, but there are not enough of these individuals to provide good healthcare. All is done at the bare minimum. Lack of good overseeing of patients, CT could not be done for long periods due to heat. Suboptimal continuity of care. Lots of "funding events" though. read more

I came into the TriAge to get some blood work done through the ER due to some illness I was experiencing. I was the only one in the waiting room. Still sat there for over an hour. Waiting for them to get a urine cup. About 7 nurses/CNAs/Employees sitting in the office just playing around. As I came into the triage room. There was blood on the desk still. Super hot and muggy. (Almost feels like you're about to pass out) The PA was nice. And so was my nurse. Two very sweet women. But rooms were not clean or taken care of. read more

Weiss Memorial Hospital - Blood on desks. - Hospitals Near Me - Chicago, Illinois

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My mom had died in this hospital I 87 and the hospital was very clean the nurses were so nice and sweet they took great care of my mom. God bless my mommy. WEISS HOSPITAL I WOULD RECOMMEND U. read more

Weiss Memorial Hospital - My name Julie and I just want to say I was very surprised Weiss was rated 10 most worst hospital - Hospitals Near Me - Chicago, Illinois

This has got to be the worst hospital on the planet! If you value your life and your time, my advice would be to stay away. I went to the ED on a Saturday night arriving around 11 pm. Thinking it may or may not have been a "busy" night for them, I decided if the wait was too long, I would not stay. Upon arriving, I filled out the paperwork noticing only one sleeping man ahead of me. After waiting for 30 minutes, I finally got called in to have my vitals taken. Then I waited for another hour before asking the receptionist if she had any idea how much longer it would be. To be fair, I realize there are not a lot of doctors on staff at that hour, but nurses who don't give a crap about people nor their job (by the way if you don't like your job, get another one) should be able to give someone some idea of how long it would be to be seen. I'm not asking for a definite time the doctor would see me, just an approximation. She just rudely told me I have to wait and if a heart attack victim came in, I would have to wait even longer. Well, my time is just as valuable as yours. I wish I had read reviews on this crappy hospital before I arrived. Read the reviews people! I'm not the only one who I left that so-called hospital full of stupidity and unprofessionalism and came home. I've lived with my symptoms for all this time, I can live with them for one more day as I will navigate to a more professional medical establishment Sunday morning. This is my experience with Weiss Memorial. If you choose this hospital for care, I hope your experience is much better than mine. read more

Urology department mixed up my Mom's sample with another patient- Doctor refused to listen, Took us the entire 20 minute appointment before she realized that we had told her several times that she had the wrong sample. Insisted on doing a vaginal exam after being told my Mom had vaginal closure surgery due to bladder prolapse.I told her this 6 times. She still tried to do a vaginal exam and then informed us she couldn't do a vagina exam due to closure surgery. I have never had a doctor so determined to ignore any and all information from a patient and caregiver. The rest of the hospital is a disorganized hot mess. We were sent back and forth- two trips up the elevator- two trips to the front desk- and two trips to radiology- not including 40 minutes in 2 waiting rooms to get her a CAT scan. read more

Came in to the ER for a chemical burn and had absolutely no help for an hour despite being the only one in the ER. Not at all how you handle a chemical exposure where timing matters read more

This must be the worst staffed medical center I have ever seen. It made sense when I later found out it was a "learning facility". On nurse was so dumb, he would literally judge the temperature while having gloves on. My fiancé's arm had an infection and was warm to the touch. Like it was red and street up hot. But of course this genius said it was fine???? That's just once example was was so bad it was laughable. She ending up staying multiple days. One day including a Sunday on which nobody literally checked on here the entire day. Even though they charged her thousands for that. Nobody ever knew what was going on, the staff was always oblivious. When she went back days later for a follow up she was told to ask for a specific doctor, not a single person could find out who he was, somebody later said he's off today and try again tmrw. The next days going back we were told that doctor hasn't worked there for months. Seriously just the dumbest group of staff in the city. I would go to a back ally garage for medical service before going back here. Stay away. read more

I have been to many ERs in this city, with horrors stories from some. None has been as bad as the ER at Weiss Memorial Hospital from 10 pm-2am on December 16/17th. Not only is it incredibly dirty, it feels like a prison sentence, with no officials in site. You walk in and a security guard on his phone tells you to avoid the obvious check in desk and talk to the administrators on the right, one of which is not even working. The one who was announces all of your medical and legal information so loudly you worry about your SSN number being stolen. Not to mention her incredibly lacking costumer service skills. Who knows what the other one was doing, other than being on his phone alongside security. Then you sit in the waiting room of purgatory. This is nothing new, as ERs have to go by severity of symptoms, which most people don't have so it's okay to wait. But. The fact this waiting room smelt quite literal of piss, with piss on the ground, is ridiculous. Not to mention the three homeless men harassing a young girl. All of this, by the way, with NO officials coming by. Finally, and most damning, was when one homeless man in so much pain decided to try and get help himself, when he pushed open the "restricted area" door (pictured below) and was in there for TWENTY MINUTES. What type of hospital is this when patients let alone random people of the street can get to our loved ones. Even better, not a single official that apparently works this waiting room noticed whatsoever. Doctors are under a lot of stress alongside nurses. But this is not a problem with our medical workers, but the horrid administration running this ER. Learn how to be humane. Learn how to clean. Learn some goddamn security. read more

Weiss Memorial Hospital - Hospitals Near Me - Chicago, Illinois

Operators yell at you. The front desk doesn't even know the clinics' names or phone numbers. They gladly tell you we can't help you and are useless when you ask simple things. I called 3/16/24. Dont go here. Dont call here. Dont even waste your time. They are completely useless and dont know basic things of their own hospital. read more

Terrible institution! Avoid if you can. ER has good nurses and callous doctors. Food is disgusting, but no one would care if she/he got the proper attention. read more

Go anywhere else! I learned that folks in Healthcare refer to this place as a Death Trap. Cruel, indifferent, awful. As for the Billing Department... I got a bill 7 months after my late husband's ER visit. No details about what the bill is for, just an amount due. I called. Asked. No information available. When the agent figured out that I was not my late husband, she refused to talk to me and demanded to talk to my husband. At that point I was starting to cry. I lost it and said "His ashes are in an urn on the shelf. Let me get him." She hung up on me. The complete lack of any compassion or basic human civility was a reminder of the service they gave my husband during his stay. You'd get better help from Urgent Care. read more

They took care and attended my dad so quick they took great care and communicate well with their patients and patients family i definitely recommend read more

ER staff is super kind and respectful felt like we were in good hands the entire time

Why is this ER in such abysmal condition? The maintenance is lacking and the indifferent attitude of the doctors staffed there make it seem like a waiting room for Hades. Surely this can be corrected by a professional janitorial staff and the monitoring of the physicians on duty there. It is difficult and challenging work in an emergency room of any hospital but the standard at Weiss Memorial Hospital is subpar This ER is vital to the Uptown community, residents and anyone who may need urgent care in the area. read more

No stars the cardiac wing has no air conditioning- when I asked if they could fix it I was told the 6th floor is always hot and Just to accept it- no Wi-Fi as well- unacceptable when trying to reach relatives and take next steps in healthcare. read more

This place is a total dump with absolutely subpar doctors and nurses. 2 blocks from my house and I got to St. Joes if I need the ER.

a friend was admitted with a care plan for an emergency last summer. they were autistic and trying to advocate for themselves. The person that met with them that was apparently a social worker or an advocate for the hospital kept telling them. We understand that you think that you have autism but you don't have a formal diagnosis. Gatekeeping autism is deadly. She ended up committing suicide the minute she left there. they sent her to a hospital two hours away from her home instead of the place within her care plan, she asked to speak with her therapist multiple times, and they denied her. My friends blood is on these peoples hands should be ashamed of themselves. Linyun Hu is this nurse who did this. She specifically asked to be in the place that she had a care plan. She specifically advocated for herself, and this nurse denied her to autism diagnosis, and sent her to a place filled with bedbugs where she did not receive any medical treatment at all, and they released her because 72 hours after the fact she was sent there they could not even get her a social worker. This woman is an ethical, and I will go to my grave, seeing that her license is revoked, and that she is expose for being an abuser. This person should not be in the healthcare system. It's a real shame that bitches like this don't end up on the other side of an AK 47 inside a grocery store held by an incel. People who abuse those with disabilities, deserve death, and nothing less. read more

I had an MRI done at Weiss Memorial Hospital and had Naely Vega as my MRI Tech. She was patient and nice throughout the whole process. She was also very encouraging and made sure I was comfortable throughout the MRI. Overall great experience!! read more

HORRIBLE! Threw up on the bathroom floor 5x on the floor of bathroom no throw up bag in Weiss Hospital Emergency Room.No balance from PT.Dr. made me go home.Live by myself.Refused to keep me 1 day. Dr. would not sign my report, tests took & results.No caring & scripted No med. to help me,m with nausea. HAD TO use walker @ home & led to the bathroom held by garage guy. DID not record thex1 star gave Weiss .Refused to post my negative review. read more

UPDATE 9/29/2018 Upgrading to five stars. Visited my doc here last week. The more I come here, the more impressed I am with this hospital, especially with the people who work here. Last week I decided to park in the garage rather than on the street. I entered the hospital through a different door and immediately got really lost. Two employees stopped to ask if they could direct me. Someone in scrubbs actually led me down two corridors and through a set of double doors to the correct elevator. Now that's what I call helpful! UPDATE 6/28/2018 Upgrading to four stars. I was contacted by Weiss within a day of posting my initial review. They told me they fixed their mistakes, billed my insurance company correctly, and my bill now has a zero balance. Nice to know that they pay attention to social media and respond so quickly, which shows they are progressive. Other than the billing issue, I've been very satisfied with the treatment I've received here. I love my doctor, appreciate the clean facility, and enjoy being helped by such a friendly staff. read more

I have been attending Weiss wound care clinic for the past 2 1/2 years for treatment, the staff have treated me care and compassion, going above and beyond care for me, Dr Roy, has treated me with such care and concern not only for the wound, but my over all health! I will alway be grateful for such great services. Also thankful for the valet personnel always greetings with smiles and warm welcoming read more

Now I've been a inpatient here and I must say it's still dirty in the ER.....I was in the ICU and a little old lady who cleaned my room, could barely clean It bless her heart because she tried but I did not want to even get out of bed because the floor was not clean.... when I went to the regular patient floor the room was clean, thankfully Again this place has nice nurses and doctors and I appreciate the care. read more

went to the ER here and told them what medicine I needed. I don't understand why they didnt give me it and instead gave me something else the pharmacy couldnt fill anyway because it was written wrong. They also offered testing but then changed their mind and I didnt understand why. Went to another ER and got the right medicine. I doubt this reflects on their service as a whole every time and I know since I was in distress maybe I am partly to blame in some way, but my experience was just off this time. read more

I am taking off 1 star for the following reasons: I found out by other women who had an open myomectomy that you are supposed to wear an abdominal binder after the surgery to help the stomach muscles heal faster and be stronger and it is provided to you by the doctor. I never received that. Also, I had no idea that weeks (even months)after you should immediately start working on your core. I wasn't told any of this after the surgery, just what I can't do. Because of this, 2 years after my surgery, I still feel numbness in my groin area (I have no idea why it is still there), I have this area around my lower ab/hip area that is like a spare tire (poofy and soft), I ended up having pirifomis syndrome (mainly because my core became so weak so I have been unable to stand for too long. I didn't have a weak core before the surgery) and, to this day, it still hurts to cough. All pain, all the time. I wish I was given the tools to properly recover. Right now I have been making my core stronger and I am feeling the difference in my walk and when I stand and I have less pain. I will always be grateful for coming out if surgery alive. I just wish I got the proper post op care and guidance I desperately needed. read more

Before the pandemic I had appointments with their staff, one of which was abysmal, and the second of which they canceled and then lied and stated I called and canceled. During my first visit I came early and spent nearly an hour looking for any staff in the building, as no one was at the Security/Front desk, the Emergency desk nor Senior Center desk. After a period of frustration I recorded the empty Security/Font desk and Senior Center desk. After 50 minutes of trying to find any staff, I eventually found a woman that scolded me and told me that I should know the location of a particular office and that I didn't require assistance finding it, as she lead to me it. The door to the specific office I had an appointment at was locked (at my appointment time) and when they came to open it, they treated me like I must be in the wrong place. Sometime later I had another appoint at a different office in the building and they called to cancel it. When my primary care physician asked me why I canceled I had to explain that I didn't and that the hospital called to cancel. When I called Weiss to inquire as to why there wasn't anyone at the desks and why I was being told my appointments were canceled, I was put on hold and hung up on. I haven't had any further medical care since then because the experience has left me to believe the entire medical industry is broken and careless. I have a number of serious health conditions and I was even sent to their ER a few years ago by my primary care physician for a serious medical issue. I am going to die way before my time because my local hospital is completely and entirely unreliable. read more

This place is the WORST! Their ICU is wildly, dangerously understaffed. I was told there were no doctors or nurses available because it was lunchtime. Nobody understands hippa laws until you question staff. Only then do they ask who you are. They moved my friend from ICU and never notified family. When we found her the next day in a medical unit, she was restrained, her and her bed were covered in feces, her lunch was sitting un eaten at 5 pm and her call button was removed. I should have called the cops but I did get photos for her family's lawyers. This hospital endangers lives! NEVER go there. read more

Appalling Weiss ER facility the place look like it has not been cleaned in a very long time. Flies were having a field day . Weiss Memorial ER Hospital is the lifeblood of the community. I am willing and able to pay for the cleaning of ER. I would pay for a professional cleaning service to come and properly clean the facility. That said there are more issues to be addressed: --Doctors dismissive attitude must change. Doctors AB,CD,EF, and RG on the day of my visit was to busy to wait or give care to patients in need. They were talking about like in CA and on and on, no proper time for patient care. --AMA code of Medical Ethics should be reviews with said ER doctors. --In 1986,Congress enacted the (EMTALA) Emergency Medical Treatment Labor Act, to ensure public access to emergency services regardless of ability to pay. --ER doctors must take an active role in patient care with the right attitude friendly and polite the correct bedside manners. --Weiss wake up put a stop to this NOW!!!!! read more

Horrible billing practices- They stated they will assist my young daughter with her bill, only to never get back to her before she was sent to a collections agency, then when you want to contact their billing department at 773-564-2455, they never answer their phone. Absolutely horrible what they do to these young kids and frustrating that they say they will help them, only to ghost them . read more

I was seen in the emergency room. And I was inappropriately touched by a homosexual emergency attendant. I complained to the complaint manager Mrs. Issacson she tried tried to down play the incident and is protecting the perpetrator. I reached out to the CEO Mrs. Shehan and no response as of yet. I will be seeking legal advice. read more

GO TO ANOTHER HOSPITAL!!! This is the WORST hospital I have ever been to. When I came into the emergency room I gave them my insurance information, but apparently they didn't bother to put it into the system. Then I got a bill as if I didn't have insurance, so I wrote my insurance information in the space provided on the bill and sent it back. Then I got another bill, without my insurance added again... so I did the same thing and sent it in. A month later I got a bill from collections saying I still owed the full amount, despite my insurance telling me it was covered. The reason for this was that they never even added my insurance information into their system despite me providing it at least 3 times! I contacted the billing department and added my insurance through them. My insurance paid them and I thought it would be over but no. I still owe the full amount because they have no record of my insurance paying, despite me having a document saying my insurance did pay! Now I have to send them documentation of proof my insurance paid them because they are so inept at their job they are unable to note on my account that it is paid. This hospital is trying to collect twice for service that was frankly very poor in the first place. If there is any other option, PLEASE go to a different hospital!!! Every other one in Chicago I have been to doesn't have the giant issues this place does. read more

My mother is a long time patient at Weiss Hospital. She had surgery on 07/29 and was discharged 08/01. Apparently there is a shortage of hospital blankets because we asked for a blanket in pre-op but were told there were none on the floor. Thankfully they were able to locate blankets for my mom. Upon discharge today I had spoken to her social worker and other staff and we established that she was being discharged home, NOT to a facility. However I got a call from the home care staff stating the RN could not begin services as arranged because authorization had to be sent by primary care physician to my mom's insurance. I found out that it was supposed to be done by the social worker or floor manager at the hospital. Luckily we have a great relationship with her PCP because they are assisting with getting everything situated, along with me advocating on my mom's behalf. I feel sorry for patients with no one to assist them. read more

Some of the staff was great, while some seemed awful. I went in with chest pain and vomiting. No one was at the front desk at first. Then the receptionist told me my insurance wouldn't cover the visit, though I'd already cleared it with my insurance provider. Most of the intake nurse's questions seemed to be directed at figuring out my socio-economic status, since as I gathered later, it was the hour when most homeless shelters kicked people out in the morning. I was from out of state and have Medicaid and was therefore treated suspiciously by intake. Come on people, learn some empathy. The waiting room was empty, but I watched them turn away a guy at the front desk. One of the three security guys told him (falsely) that the ER was about to close. I've lived in NYC before and have witnessed a few insane ER experiences, so I was prepared to speak up. They put me in a room, took a blood test, and had me sit for an hour or so. Finally I called and asked for an update. 15 minutes later a nurse/tech came in, and I asked if I wasn't supposed to be getting an EKG or something since I'd come in with chest pain. He seemed surprised they hadn't done that already. Soon I was introduced to a new doctor and I got the EKG lickety split. The doctor said it looked good, diagnosed me with a virus, and was sent on my way. I'd give two and a half stars if I could. My impression was--some good apples and some jaded staff who might make prejudiced judgements about you that will effect your care. read more

I tried scheduling an appointment with my newly anointed PCP that I found through my HMO network provided by my law firm. I've been trying to schedule for a WEEK with Weiss Memorial Hospital. Today was the best success yet; they actually answered the phone. The first attempt today, a lady kept me on the phone line and I assumed unknowingly so - because she shit talked all her patients and complained about the client intake process with her coworker while I waited quietly on the line to be assisted with scheduling an appointment. 15 minutes later, she discovered I was still on the line; she HUNG UP. My second same-day attempt, I assume the same lady answered the phone and promptly transferred me - to the wrong department. My third same-day attempt, definitely the same lady answered the phone - and this time - transferred me to the wrong doctor. So thank you Wiess Hospital for being unable to assist with scheduling an appointment with my PCP. I'm happy to announce that I will be switching my plan to PPO after today; I will simply switch back to my former PCP. Lesson learned; you get what you pay for. read more

I was cranky about my initial experience with Weiss. I was scheduled to have surgery here on a Wednesday morning and things were going according to plan as of Tuesday -- the benefits department called to walk me through my payment options and the surgical department called with my pre-op instructions. On the morning of surgery, though, only a few miles from Weiss, my husband and I were involved in a four car collision caused by someone running a red light. When it was clear I wasn't going to make to my surgery appointment, I called Weiss. First, I had a hard time reaching someone. When I did, she asked if I notified my doctor directly and suggested I do that, though obviously at 6:00 a.m., his office wasn't open. As I tried explaining that to her, our call was disconnected -- I can't tell if she hung up on me or if the call was dropped, but it was irritating. I called back about 20 minutes later and spoke to someone who was much more compassionate and understanding and offered to call my doctor for me. But surgery was rescheduled and went incredibly well. All of the staff I encountered were friendly and helpful, particularly my nurse throughout the morning. I had nothing but positive experiences while on site, and would absolutely not hesitate to go back should I need surgery again. The cheap valet parking is a nice touch -- $6.00 is less expensive than the garage and, as someone who had foot surgery, was appreciated. read more

Never go here, they'll try to kill you. Billing department is impossible to get on the phone and they are SO rude. Worst care I've ever received and can't wait until this place no longer exists. I CAN'T EVEN PAY MY BILL!!! FTG! read more