I needed to go to a doctors appointment last minute and couldn't find someone that was trustable…read moreand honest. I looked on yelp and came across express ride transport and spoke to the dispatch team and they helped me book my reservation for the next day. The price was fair. Customer service was fantastic vehicle was clean. Driver was professional And the driver was on time. I definitely would recommend this company and would definitely use it again in the future.

From the owner: At Express Ride Transport, we are dedicated to providing safe, reliable, and compassionate…read moreNon-Emergency Medical Transportation (NEMT) services. Our specialized offerings include Wheelchair, Ambulatory Door-to-Door, Gurney, and Bariatric Gurney transport, tailored to meet the unique needs of every passenger. Serving all of San Diego County, our mission is to help individuals maintain their independence and peace of mind by ensuring they reach their appointments comfortably, securely, and on time. With a commitment to professionalism and care, we go the extra mile to deliver transportation you can trust.

I was in need of transportation to a doctor for a wheelchair bound 96 yr old on short notice. I…read morecalled Esmeralda's transportation and they were able to accommodate me and the driver (Esmeralda) was a Godsend! Sweet, professional, great driver, and very caring. I HIGHLY recommend the company.

Esmerelda did an amazing job, everything went so smoothly and she was so kind and thoughtful! Her…read morerates are so much more reasonable than we've found elsewhere too. We'll be regulars of hers for sure! Thanks so much!

Wonderful service twice from All Points! Highly recommended! I am recommending to all my friends,…read moreincluding neighbors.

Mark was available, kind & considerate transporting my 91 year old mom and caregiver from her place…read moreto a wedding venue in North County. He arrived on time, waited a couple hours then brought her back. Mark even wheeled my mom up and down a fairly steep path with a smile on his face. I would highly recommend his service. Thank you, Mark!

This is a wonderful company! They transported my very elderly father with such care and gentleness…read more They were on time, neat and clean, very concerned about being careful and easy on him. Definitely highly recommended and we will use them again!

Amazing service compared to other medical transportations. Amer was always on time, very…read moreaccommodating, kind & caring. I highly recommend him for your medical transportation.

Totally flakey and unreliable! I called them to schedule an…read moreouting for Father's Day and they never got back to me. Don't trust them with your loved ones or your money!!

This company has not received one single review since May of 2018. Guess that's why I sent 4 quote…read morerequests in the last 3 weeks-and received nothing-zilch-nada in the way of call backs. Must be out of business though there is someone who says "call me back" yada yada BS. If I get some response I'll update the rating. Otherwise I'm moving on. Don't waste your time here.

Prompt, Courteous, & Professional. I could leave it there but here goes…read more... I called yesterday because my bed bound Mother had a rescheduling of her in person test for today at Kaiser. I spoke with Blanca who was very friendly and knowledgeable of what to expect. It was short notice but she made it happen with her scheduling. I was sent a list of questions to answer thru an email. Along the lines of where to be picked up from, where to be taken to, and what time we needed to be there. Based on my answers Blanca responded with an itinerary and price quote. We accepted and paid thru Zelle. I rode with my Mother (right next to her) in a more than adequate seat buckled in and feeling the powerful A/C on this hot east county afternoon. My mom is actually sleeping like a baby right now as I'm typing this (on the way back and almost home now). Once at Kaiser, Blanca and her associate walked my mom in with purpose and we were at the check in lobby 10 minutes early. Once called they wheeled her into the back and waited outside for the testing to be done. In fact their transportation gurney is so good and modern the Dr ended up using it for the lab testing. After the appointment Blanca stayed with us while her driver pulled the SGM van up. They loaded her up and we are now back at home with a flawless experience. I absolutely recommend SGM for transporting your loved ones. Thanks again for making things so easy for us!

I had a last minute need for transportation to my medical appointment. I use a scooter so I needed…read moreto find transportation that would accomidate it. The folks at SGM checked and had an opening. They picked me up on time and their driver was very helpful and drove safely to my appointment. For my ride back the doctor for a previous patient was running late and they kept me completely informed of when they would arrive. Overall their service was excellent, their drivers very helpful and drove very safely to and from my appointments. I'll definately use them again when I need transportation.

All 3 of our family members, all seniors (2 disabled) use this wonderful service! The drivers are…read moreso incredibly helpful, engaging, and kind. I couldn't possibly give them higher praise than "above and beyond". The office staff, from booking to confirming your ride, to letting you know they're on their way is highly efficient and always polite. (Steve, the AI has some glitches, but just ask him for a representative and 'he' politely let's you know that one of 'his' colleagues might be better able to assist you!

It took them 3 hours to pick me up from my appointment and they picked me up an hour early for my…read moreappointment. Not good at all.

We started with Furaat when my husband was in a facility after surgery. I would meet the transport…read moreat dialysis,( the only way could visit at that time). and was happy the way the drivers handled his ride. Since then we've gone through FACT for his 3x a week visits to the center. Thanks to Furaat (Care 7) the rides have been, for the most part , good! The drivers are helpful getting him comfortable and his walker stashed. We've become close with some of the drivers we see often and miss the ones we haven't seen in awhile. I even reunited with a former co-worker..(Brian)

This company is unreliable for transportation. I confirmed a Saturday pick-up in September and no…read moreone ever came. 2nd time, I confirmed the address for pick-up with my San Diego FACT coordinator who assigned them the ride and Furaat Transportation went to the wrong place. 3rd time--Tonight it's cold, class is over. Staff went home. I called earlier today to confirm address was correct. It was. An hour after pick-up time, driver shows up and said he was given the wrong address. Really? So why don't they call the person waiting for a ride to let them know they're on their way? I was in tears thinking I was stranded. Again. I was frantically calling people to try and get me and my 400 lbs power wheelchair home. If I didn't have a brain injury, I'd drive myself. ‍They were an hour late, but at least they showed up! If you don't have a time constraint & appreciate lacsidaical customer service...go for it. 3 bad experiences with this company. I gave them a good try.

If I could give 10 stars to this company I would! I've been a very satisfied customer with…read morePossibilities Medical Transportation for close to a year now. They provide exceptional caring and reliable service for special needs clients, such as myself. I'm a 73 year-old disabled and bedridden senior who requires traveling by gurney level on my trips. My trusted transit team, Omar and Jalal, are fantastic and always conscientious about my safety and comfort. Whether it's a long or short trip, I can count on them getting me to my appointments on time. Maureen in Dispatch is very kind and efficient in booking my rides. Nathan is extremely helpful and a pleasure to work with. Possibilities is more than a medical ride service; they are like family to me!

They transported my mother multiple times while she had chemo and various doctor appointments. She…read morecould not walk and had to be transported by gurney, which made finding transport more difficult. They were always on time and were quick to take her home once her appointment was done. At one point she had a need to leave an appointment quickly and go home and Possibilities was able to accommodate this request on short notice. The staff was very caring and took good care of her. If I were in need of this kind of services again I would hire them without question.

My mom has been riding with them for over a year, and the service has been amazing. They're not…read morejust a regular transportation company--they truly treat their patients like family. Always on time, very reliable, excellent communication, and the vehicles are always clean. Highly recommended!

I wish to express my profound disappointment at being treated disrespectfully by USA Transport…read more As a severely disabled and bedridden senior who suffers from a debilitating nerve disease, I'm totally reliant on gurney level transportation for all my medical appointments. I'm unable to sit and only walk or stand for brief periods. I enjoyed a very cordial and warm relationship for months with my valued transport team, Junior and Carlos. In fact, I made USA Transport my preferred provider at Call the Car. My scheduled rides to see specialists are both local and as far away as the LA area and Orange County. So being in the company of drivers with whom I feel rapport is an important priority as a trip can be as long as 9-10 hours. I never dreamed that my preferred transport provider would ever treat me otherwise than the usual solicitous and kind manner I was accustomed to. Frequently I bring a caregiver along on gurney trips to help with preparation. However on this particular day, I was alone which makes it more challenging as I also have a vertigo condition and struggle with balance. Junior texted he was concerned we would be late with my pick-up time. When Junior arrived, he brought along his dispatcher, Claire, instead of Carlos, whom always treated me with the utmost concern on our trips. I was moving as fast as possible in spite of the vertigo. Claire was verbally expressing her displeasure and impatience with me, rolling her eyes and taking deep exasperated sighs, telling me to hurry up. I was feeling so much pressure from Claire, I couldn't think straight and forgot to bring along essential items like my medication and cell phone. After all that unnecessary stress, we were on time for my dental appointment. I privately shared later with Junior my discomfort level with Claire. He assured me she didn't mean to be disrespectful. I was willing to overlook it as stuff happens and move on. But the ultimate insult was to come. Junior had confirmed he had picked up my June 4th ride weeks before. The morning of June 4th I was getting ready and got a call from a different transport provider they were on their way. I texted Junior to ask what happened as he usually was very considerate in keeping me informed. They had never cancelled one of my rides before. I called Call the Car dispatch who said USA Transport rerouted the trip. I just assumed they had a conflict of some sort and went with the other provider. The kicker was when I called Call the Car back to further investigate, I learned USA Transport cancelled the ride "because of issues with the client!" I felt truly insulted Junior not only did not have the courtesy to call to tell me he cancelled the ride, but USA Transport essentially dropped me as a client without informing me! It was unprofessional, unkind and unbelievably inconsiderate to treat a loyal customer that way.