1. Weld Dude

    1. Weld Dude

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    Services - Weld Dude

    Trailer repair

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    8 months ago

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    Concord Coach RV Parts and Service - Front cab water damage removal

    Concord Coach RV Parts and Service

    (39 reviews)

    Finally getting around to leaving a review. I had them diagnose my air conditioner a while back as…read moreit was not working correctly. I was told it cannot be repaired and James quoted me $2,400 for a new one. Charge was $280. There were greasy foot prints left on the carpeting inside the 5th wheel. I was suspicious as to the diagnose so I pulled the cover off the AC and found a disconnect wire in the control box. I plugged it in and AC worked fine. I asked 3x for a refund with no response. I will never go back.

    Concord Coach 516 N Buchanan Cir…read morePacheco, CA 94553 Phone: 925-676-0888 (Service) 925-676-8054 (Parts) To Whom It May Concern, This was by far the worst service experience I have had in over 60 years. I scheduled an appointment to bring my RV in at 10:00 a.m. When I arrived, there was no one present. I returned at 10:20 a.m., and an employee had just arrived. He had no knowledge of my appointment or the purpose of my visit. I left a parts brochure for the individual responsible for ordering parts, along with my name and phone number, and was told I would receive a call. I never received any follow-up. Two days later, I returned to retrieve my brochure. At that time, nothing had been done and no one was able to provide any information or assistance. The facility itself is extremely unprofessional. The yard was full of mud, and the office and parts department were located in a dirty trailer. During a previous visit, employees tracked mud into my RV and made no effort to clean it. Overall, this location appears disorganized and poorly managed. There was no communication, no accountability, and no respect for my time or property. I hope management will take this complaint seriously and address these issues so future customers do not experience the same level of service. Sincerely, David Christie

    Weld Dude - metalfabricators - Updated September 2026

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