Hard to find parts available, some in stock! Easy to find…read moreparts in stock. Great service, knowledgeable.

Nice sales staff but some of their brand new trailers for sale were already rusting in several…read morespots. If I'm spending that much on a trailer it better be near rust free.

Excellent people to deal with. Gives you a complete estimate well in advance - shows up on time…read morewith everything to complete the task at hand. Neat - no mess. Very Pleasant chaps worked on my LQ Horse Trailer. Lifted it, tweaked an electrical issue, did a preventive wiring job that will save me a headache down the road. Just the best.

Got the gas tank installed! Solid work! Everything is…read morehooked up and works well! It was hard to find a replacement gas tank, but we found one at Standard Tech in Ohio. All ready for the big trip!

Wow! David is a great business owner. He arrived early, got straight to work and completed the…read morerepacking of bearings on my trailer quickly. Very pleasant to deal with, you don't come across honest mechanics like this these days. Beat the local thieves at Toscalito by a very large margin and they wanted to keep the trailer for a week to do something that David did in an hour in my driveway. Highly recommended! 10 Stars?

I received an excellent and honest assessment of my trailer to make it road safe again. After…read moresharing my goals for repairing and selling, David saved me approx 2-3k, giving a thorough assessment and highlighting next steps. He fixed my electrical issues in 10min! I highly recommend David for his honesty and safety-first approach.

Concord Coach 516 N Buchanan Cir…read morePacheco, CA 94553 Phone: 925-676-0888 (Service) 925-676-8054 (Parts) To Whom It May Concern, This was by far the worst service experience I have had in over 60 years. I scheduled an appointment to bring my RV in at 10:00 a.m. When I arrived, there was no one present. I returned at 10:20 a.m., and an employee had just arrived. He had no knowledge of my appointment or the purpose of my visit. I left a parts brochure for the individual responsible for ordering parts, along with my name and phone number, and was told I would receive a call. I never received any follow-up. Two days later, I returned to retrieve my brochure. At that time, nothing had been done and no one was able to provide any information or assistance. The facility itself is extremely unprofessional. The yard was full of mud, and the office and parts department were located in a dirty trailer. During a previous visit, employees tracked mud into my RV and made no effort to clean it. Overall, this location appears disorganized and poorly managed. There was no communication, no accountability, and no respect for my time or property. I hope management will take this complaint seriously and address these issues so future customers do not experience the same level of service. Sincerely, David Christie

I asked them to find out what was wrong with my refrigerator and fix it. After a few days I stopped…read moreby to see how it was going. The guy showed me with pride. What he thought was wrong with the refrigerator. I already knew that. Can it be fixed? He said no, it cannot be fixed. I need a new one. They quoted me a price on paper. For an estimate. And I picked it up They charged me over $100 more. With no explanation. Upon arriving home, I went through the camper. The area around the refrigerator was dirty with handprints, Shoe prints. Someone had gone through all the drawers and cabinets and stolen a Harman Kardan sound. Bluetooth Speaker It was a gift that I could not afford to buy myself. I'm a newbie to camping and did not realize you have to completely empty your camper before you take it to somebody. Do yourself a favor and take your vehicle somewhere else.

I have yet to start my project, but Adam walked me through a detailed look at the upgrades I want…read moreto make. He educated me on options I didn't even know were possible. He then provided me with an extensive breakdown of cost. The best part was he sectioned it into 3 phases so that I can tackle this awesome upgrade within my budget over time. The look of the shop and projects he was currently working on was impressive. I'm excited to start this journey at Avalon RV in the coming weeks.

thank God that there people like Adam at Avalon RV. Helpful, professional, honest and kind…read more You can put your trust in this business and I am talking of personal experience. 5 star service and 5 start caring. thank you Kayhan

Anthony was super helpful on the phone, answering all my questions about bringing the boat in for a…read more100-hour service on my Honda engine. He walked me through a list of possible service items, and Bob was so kind in explaining why the boat did or didn't need them. The whole process was really enjoyable -- the entire team was kind, knowledgeable, and easy to work with. They took great care of the boat and even filled up my trailer tires before I hauled it across the Bay. Fair prices, honest work, and excellent service. I'll definitely be coming back!

I hate taking my boat to the shop to be repaired. I had done a bunch of research on the web and…read morechanged out everything they said it could be for why my 225hp Honda wasn't running right. I finally decided to take it to a Honda Mechanic to see what they could do. Eagle Marine is fantastic. They troubleshoot the issue, figured out what was wrong. They gave me a list of things I had to get fixed, things I should replace since we were going into the engine and things That I could replace but didn't need to right now. I talked over all of the options with them and just had a good conversation on what they would do if it was their boat. No pressure to go any route, just good advice and common sense. The boat is running again and running better than it has in over ten years. Great job and thank you!!!

I work for a Bay Area plumbing company & we had a vehicle that had an issue with an add on fuel…read moretank & they walked us through the whole process & had replacement installed in record time. I was very pleased with the excellent customer service that I received from the employees at Bill's & will definitely be a repeat customer.

Recently bought and had installed a lumber rack for my truck Brian was very helpful, professional…read moreand friendly . I would definitely use them again

Chris assisted me with a RV inspection in Manteca, Ca. With very short notice, the very next day,…read moreChris conducted the inspection. He submitted a very detailed report going over everything in the RV. I submitted all of his findings to the dealership and the repairs were done without question.

We reached out to Chris on a Thursday to see if he might be available to inspect an RV we were…read moreconsidering, located all the way across the country from us at a dealership in California. Even though the RV was outside his usual service area, he graciously agreed to make the two-hour, 120 mile, trip and scheduled the inspection for 7:30 AM that Saturday! Chris called us afterward to go over his report, which was incredibly detailed and clearly the result of a very thorough inspection. As first-time motorhome buyers, we've had a lot of questions both before and after the inspection, and Chris has been quick to respond every time, even offering thoughtful advice along the way. If we could give a 10-star review, we absolutely would. Chris is friendly, accommodating, and his expertise shines through in everything he does. What could have been a stressful experience, buying a used RV long distance, turned into a smooth, reassuring process. We used his report to negotiate with the dealer and felt confident moving forward with the purchase thanks to his work.

I am very pleased. I have a 2016 Chevy van that had terrible squeaking rear suspension. The fix…read morewas new leaf springs and shackles. Outlander, gave me a reasonable quote and quick time frame for repair. The day of the repair went smoothly. They were finshed in a few hours. The shop even bagged up, the hard to get plastic spacers, that go in-between the leaf springs. They said I should hold onto them for future use, if need be. That is going the extra mile. I also liked the whole scheduling process with text reminders of my repair date. This shows professionalism in the use of modern communication.

My experience with Outlander Motorsports Concord has been pretty poor. Initially went in for an…read morealignment and was told the LCA's needed to be replaced. I decided to return at another time with the parts, Julian botched putting the front skid plate back on by incorrectly reinstalling one of the bolts. Gave them another chance by dropping off my truck for three days to install a set of LCA's and gusset cam tabs. Thought everything was fine and even came back to them for retorquing the alignment bolts after the break in period. Fast forward a couple months later, I'm informed by another off road shop that the gusset cam tabs weren't even painted and the weld beads aren't done well. It looks like someone just eye balled it. Reached out to Jamie immediately with the photos, at first he was very dismissive and stated he would need three days to fix the issue. Giving me the whole run about of why three days is warranted. Cam tabs are a one day job, not three days. I would be very leery of bringing your vehicle to them.