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    Monica Buckner, MD

    5.0 (1 review)
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    3 years ago

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    CLEAR Immediate Care - Their website advertising less than 5 minute walk in wait.

    CLEAR Immediate Care

    2.2(90 reviews)
    4.2 miNear Southside

    I'm not sure why all the reviews are so weird and negative but I've only had positive experiences…read morehere. They have been polite and helpful I get med refill appointments on telemedicine and it's always easy to get an appointment. I don't always have the same care provider when I go but they take good notes and are always thorough in ensuring I get what I need. Overall, I have appreciate the level of care I've received and they even identified that I had a vitamin D deficiency and helped me take care of that. I'd recommend you go if you need the care. No one paid me to make this review, I just didn't understand why the reviews were so bad because that has never been my experience.

    Clear Care markets itself as an urgent care clinic, but it doesn't seem to actually be. I needed an…read moreurgent care clinic, so I walked into Clear after checking their website. First, the hours online were not accurate and the office closed an hour earlier than listed. Second, the website said walk ins were welcome and I would wait less than 5 minutes to be seen. I walked in and no one was at the desk. After a few minutes, the receptionist came up. I asked for an urgent care visit and she said that the doctor had virtual appointments, so she wasn't doing urgent care. She said I could make an appointment for another day, which defeats the purpose of a walk-in urgent care clinic. The office itself was beautiful and seemed very clean. Unfortunately, I won't come back here because of their misleading marketing. I wasted time walking to Clear, when I could have gone to another clinic before they closed.

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    Dr Liu's Clinic - Nurse browsing on her phone, ignoring me standing outside for almost an hour with no patients inside the waiting room

    Dr Liu's Clinic

    2.7(7 reviews)
    4.0 miChinatown

    Rude nurse, when she was constantly telling people to stay out the door because the waiting area…read morewas full I understand, but now the room was clear and she ignores me standing outside for almost an hour and goes browsing on her phone, and no it was not lunch time. When I finally got to do my procedure she pokes and pushes me around without saying a word and care. I feel bad for the locals and elderly Chinese people that have to deal with this kind of poor medical treatment.

    DO NOT COME HERE. I had an incredibly traumatic experience here. I came in last minute because I…read moresuspected I had a UTI. The receptionist gave me a disposable water cup to pee into and told me to bring it to her when I was done. I embarrassingly came out of the bathroom holding the cup. This was not a professional container which has a lid and is labeled that it's a bodily fluid. It was literally a disposable water cup. The receptionist had me put the cup of pee on the reception desk and she put a UTI strip to test it. Then she had me take the cup of pee to the bathroom to dispose of it. The receptionist told me I did have a UTI. She led me to an exam room and told me to undress and put on a robe. This was my first UTI ever so I was completely unaware of the procedure and what it entails to get treated. I do as I was told. Then the doctor comes in to tell me that I do have a UTI. He proceeded to have my lay on the table and gave me an exam down there. He gave me a fucking pap smear... I did NOT ask for one or consent for one. I was so hot with anger when everything was done. I was embarrassed and ashamed. I should have said something then and there but I didn't because I wasn"t sure what was happening at the time. I plan on reporting this doctor. He is unethical and took advantage of the situation. Maybe he wanted to make more money off me and claim it to my insurance. I'm not sure. Do NOT go here. This is a zoo of a facility. Unprofessional and unethical.

    Monica Buckner, MD - familydr - Updated August 2026

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