I appreciated how professional and caring the doctor was, taking time to listen without rushing. The office was a bit crowded, which made things feel hectic, but overall the visit left me satisfied. read more

Great doctors and nurse. I have been going for years and doctor Gina is awesome. Great doctor and takes personal interest in her patients. Love these guys. read more

OK 2 more years have gone by - and Dr. Matt is better than ever. On time for appointments and thorough. Covered all the bases and finally got squeamish me convinced to do a blood test. I barely felt the needle but imagined a jigsaw. Yep - I survived. If you are in need of an excellent physician -- LOOK UP AND GO TO TOTAL CARE in Bridgeport. read more

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If you're looking for a general doctor in the Bridgeport area, Drs Giaccia (Gina and Matt) are very knowledgeable, kind, and helpful. The office is clean and appointments can be made on the phone without trouble. They have an online portal that you can register an account with to see your part history and the doctor's notes. Beware of trying to find parking during a White Sox game. Also, visits can take a little time... read more

Dr. Gina Ciaccia is the best! She is extremely personable and smart. She always works with you and will help you expedite appointments when needed. When performing a procedure, she will talk you through everything while it's happening. I've even referred some of my best friends to her as well. That's how much I trust her! read more

Dr Frazier is awesome. The only "complaint" I have is that he's often booked full so make sure you schedule your appointment at least a week in advance. I went in for a back pain that's been bothering me for weeks. Dr Frazier is one of the few DOs that specialize and practice OMM (Osteopathic Manipulative Medicine). He was great at diagnosing the root cause and taught me a couple of stretches that I can easily do at home. Most doctors end up working at hospitals after their residency, it's truly refreshing to see Dr Frazier and his partner pursuing a different career path in private practice with the goal of giving back to the community. Btw, street parking is available and free, I would still try to go when there's not a Sox game. Just let the ladies at the front desk know and they'll give you a pass to place in the windshield. read more

Dr. Ciaccia is hands-down the best doctor I've ever had. She truly treats all her patients the way she would want to be treated, and that difference in care is unbelievable. Dr. Ciaccia was the first doctor I found after moving to Chicago and I couldn't be happier - I'm never going anywhere else! read more

The other reviews about Total Care are all right on target! I originally went to Total Care because of its convenient location in the Bridgeport neighborhood. Little did I know I had stumbled upon the best doctor I have ever been to in my 25 years of life. Dr. Gina Ciaccia has a passion for medicine and delivering the best care possible. She took the time to connect with me as a person, asking important questions about family history and personal history. She went so far as to e-mail me to follow up on a major concern I was having, which really blew me away. Scheduling is a breeze, as Total Care has evening and morning hours which means I do not have to take off work for appointments. SCORE. read more

I've been going to this family practice for about 4 months now and I'm so glad that I decided to make Dr. Gina my general care physician. I recently left my family's medical plan and honestly had no idea what to look for in a doctor. This practice was close to my house and it's generally uncommon to find two female doctors in one small practice, so I decided to give it a try. I'm very glad that I did. I happen to have visited the doctors office at least 4 times in the past 4 months for various reasons (general check up, laryngitis, an allergic reaction and a subsequent check-up). It wasn't a fun time for me medically but I was always impressed in how quickly a doctor was able to see me and how quickly my prescriptions would be available for pick-up (one time my medicine was ready within 15 mins). The doctors and the nurses are very nice, also. I like knowing that I can have an honest conversation with my doctor and she genuinely listens. Great place, with great doctors that will take care of you. read more

I've been to them twice I like the Doctor, though I'm so sorry I forget her name. But I see the same Doctor every time I have visited which was only twice. They are thorough and very clean. I would go back there If I got sick and needed medical care. read more

I'm a returning client to doctor Gina Ciaccia, but the front desk lady is super rude to me. I was late - my fault, because my appointment was at 3pm and I totally forgot that's school hours and the roads were blocked. I arrived at 315pm, I said hi, mentioned my appointment at 3 and was about to apologize. The lady didn't even let me finish and cut me off saying" you have to reschedule, you only have 10 minutes to get here, the doctor got no time for you now". I understand I am late, you can tell me politely to come back. When I asked what's the next available appointment, she ignored me. I asked again, she said " give me a second OK?!" She was having her lunch at the time so maybe she had a busy day, but should not treat your clients like that. Sorry I won't come back to this place, nothing against the doctor, but the front desk should pay the client some respect. read more

I would follow Total Care Physicians anywhere and forever! I couldn't ask for a better practice as my primary care physicians. From Alicia's patience on the phone and greeting me at the door to Dr. Ciaccia's wisdom, empathy, patience and technique. And shout out to Dr. Matthew for always being aware and able to accommodate. I trust you and appreciate you Total Care! read more

I am so grateful to have found Dr. Ciaccia at Total Care Physicians. At my initial appt, she took her time to get to know me and try to figure out what was wrong with me. Because of her work, I was able to get an accurate diagnosis and begin treating the issue. At each visit, she remembers me and my story and takes time to ask and answer questions. In addition, the hours and location are both convenient. read more

Love this Dr's office. Dr. Ciaccia is so warm and welcoming. She has a wonderful bedside manner and you can tell she truly cares about her patients. Also important to mention is Alicia. She's a fantastic office manager/receptionist and she is amazing at blood draws. I seriously felt nothing. read more

They do great with my son and im a happy mother every visit. No issues and they seem to actually give a fuck about their jobs. I'm happy that they do well with Zach and they are concerned when hes not feeling well. The staff seems nice and ive had no issues. My only problem is that I had to go to mercy hospital to get my sons blood work done and that place is crap. I understand its close so i can see why read more

A friend of mine referred me to Dr. Laura Niiro I am so glad I took her advice.. she is general practitioner as well as a female doctor.. I didn't know what to expect but now, I never would go to another doctor as long as I'm in Chicago. From the start she was friendly, went over my entire medical history, got to know me. We went over what brought me in that day and covered everything thoroughly. What's really wonderful about Dr. Niirro is the way she makes time for you. In a time where Doctors are notorious for rushing patients in and out as fast as possible and too often you leave feeling like they don't know or care about you, it's nice to see Dr. Niiro takes her time with you to make sure you get the treatment you deserve and need. She definitely more than your average Dr. Her staff is very friendly and truly happy people there was no wait time in the lobby for my appointment. they saw me right away. I would recommend her to anyone that has not a good experience in the past with a doctor read more

My husband and I have been patients for over 4 years (including before having kids), but recently moved to the western suburbs to raise a family. We have decided to continue to stay with Total Care Physicians (despite it taking an hour to get there), because we absolutely love them. We have two children under the age of two, and feel most confident with the doctors at this office. From the front staff to the doctors, the staff truly cares about your entire family. They are quick to respond to messages that you send through the portal, and never make you feel like your concern is too small. They are parents themselves and truly understand the dynamics of a family. Highly recommend for adults, teens and children. read more

Dr. Ciaccia is the BEST! I adore her!! I moved to Los Angeles over a year ago, and I have not found a single doctor at her level. She was very professional, educated, and caring! The whole staff was very sweet, and easy to reach out to on the phone. I never had an issue with any of the staff members! I highly recommend Dr. Ciaccia! :D read more

I love this place. I take my son here he typically see's Dr.Frazier. They are so friendly, so personable, and seem to really care about their patients. They have late days and Saturday hours. I remember calling one night right when they were about to close, but my son was running a high fever and I was in a panic. Dr. Frazier kept the office open just to see my son. We need more Dr's like this! They are the best! read more

I have just moved to Chicago and never really seen the need to have a regular doctor to always go to. After visiting Total Care Physicians I see the need now! From walking in I was greeted with a smile, walked through paper work, and was taken into the back in less than 10 minutes. Dr. Laura Niro was the doctor that seen me, and she will now be my go to doctor. She took the time to listen to my concerns. Not once did I feel rushed or embarrassed for having so many questions. She truly cares about her patients and has the up most respect for them! The office was super clean and very easy to get to. If driving there is street parking. read more

Everyone here has an attitude except for Dr. Ciaccia. The receptionists couldn't be worse and the other doctors are awful.

What a disappointment. I set an appointment for my kids to be seen at the same time and day. While I was scheduling my appointment I asked if there was an earlier time to be seen because of the Sox game they told me no the only way they can be seen at the same time was at 645 pm so I kept the appointment. They supposedly called to reschedule and never called me to confirm if I received the message that they volunteered to change my appointment. I arrive 45 mins early to be told they reschedule my oldest son a day earlier but never confirming with me and that they have no openings. What makes me mad is that I specifically told this office I wanted both kids to be seen the same day and time. This office does not care about their customers or the value of their time. read more

An amazing staff. My family has since moved from Chicago back to Modesto and definitely miss the personal attention the staff and doctors gave us. We are a bit of a high maintenance family due to all the special needs my kids have and they have been nothing but fantastic to all of us. Kim always knew what we needed to do next and would have candy waiting for the kids as we left. She never complained about the kids being soo rowdy and loud. Dr Matt and Gina are both god sent. Always willing to listen to all my concerns about my kids and even my medical issues. They are great people and would recommend them to everyone. The only downside is the parking, check the Sox schedule & make sure to get the parking pass from the office. There have been a few times that I wanted to pull out my hair because I was right in the middle of the madness. read more

Dr. Matthew Frazier stands out as a physician who has demonstrably cared about and even more importantly, has positively contributed to my personal future and to my memory of what a really great doctor is like! From the moment I met him, I felt comfortable and in capable hands. He possesses a great sense of humor, asked ALL the right questions and most importantly immediately provided a great referral I needed for two very important neurosurgical procedures! I recommend him with complete confidence! read more

If there was an award for the best doctors out there, it would go to Dr. Ciaccia and Dr. Frazier. Their commitment and detail to their patients is unrivaled. I know that if there was anything they would do for their patients - they would go above and beyond to make sure it would happen. For me, that's what a great physician is. Beyond their knowledge and expertise - they take time to listen and follow up with an email (how awesome is that!) I wholeheartedly recommend these two to anyone!!! read more

Dr. Frazier is awesome! Has helped me with all of my medical needs. Very through in finding the right path towards helping me with my medical needs. The office staff is another thing. I am having surgery and and have them 3 times to get some test results sent over to my surgeon's office and they have not sent them. I physically had to go over there and watch them do it because they said they would do it and never did. Dr. Frazier is great, the office staff sucks! read more

I am a huge fan of Total Care Physicians and very grateful for the efficient care they provide. The staff is friendly and accommodating and the doctors are thorough and truly care for their patients. When I had questions about my diagnosis, I was able to correspond with Dr. Ciaccia via email and she always responded promptly with clear advisement and referred me to a specialist. I have never been able to communicate so easily with a physician! I have also seen Dr. Niro who is just as caring and helpful. Thank you Total Care! read more

Best PCP I've ever had. Dr. Ciaccia is one of a kind. Excellent, attentive service. Parking in the area can be a bit of a challenge but her quality level of care is very worth it. Really appreciate the late evening and weekend hours. read more

I found this office by chance and I am SO glad I did. There was no wait at all and the triage nurse was really sweet. Dr. Frazier was AWESOME. Absolutely love him and how truly knowledgeable he was in all areas of medicine. read more

Awesome people that work there and I'm glad I found Dr. Gina. She truly listens to your problems and takes a holistic approach. The location has great office hours as well and is very accommodating. I would recommend them to anyone. read more

Dr. Frazier is an amazing doctor. I found TCP through reading Yelp reviews. If I can help anyone looking to find a great doctor in Bridgeport, this is the place to go. He is a caring and compassionate provider. He listened, always explained, and was never judgmental. I can't recommend him enough. read more

Dr. Gina Ciaccia is such a great advocate for true patient care, as opposed to maximizing the number of patience that her office sees. The way that bigger hospital offices schedule patience and the break down of communication in certain primary care offices makes it very difficult to get the attention that you need. Dr. Ciaccia's office and patient centered operation truly allow you to develop a relationship with the physician. Not only are they extremely accommodating, but they are personable, extensively knowledgeable, and genuinely concerned with your individual well being. I may be moving out of town and moving away from their office is a huge negative for me. As a spinal cord injury patient with chronic needs being able to have access to such great care is of vital importance and this is actually something that is becoming a factor in my decision to move. 5 stars without question. read more

I cannot say enough good things about Dr. C and the staff at TCP. They have been one of the best experiences I have had for general care. Dr. C really talks her with her patients. You do not feel as if you are being rushed out. She listens, explains things in full detail and works with you to develop what next steps you may need to take. So glad they are here! read more

I was a patient of Dr. Gina Ciaccia (one of the founding physicians of Total Care Physicians) when she was at the Advocate IL Masonic Family Practice in Ravenswood. Now, don't get me wrong. I liked the convenience offered at the Ravenswood practice and had a good experience with 99% of the physicians I had seen there--but Dr. Ciaccia is so phenomenal I am willing to give up a 5 minute commute to the doctor's office to have continuity of care and see her at her new Bridgeport practice. Dr. Ciaccia lives up to the name of her practice. She is dedicated to offering total care at the convenience of her patients. Total Care Physicians accepts a vast array of insurance and offers appointments outside of the 9-5 a couple days a week plus some weekend hours. But I'm not continuing to see Dr. Ciaccia merely for the convenience of accepted insurance and hours. She has the most compassionate bedside manner I've ever encountered, is knowledgeable, and remembers her patients as people, not merely a chart on file. Dr. Ciaccia really put a lot of thought and care into establishing a friendly, efficient, and even soothing medical practice. read more

Dr. Ciaccia is the best doctor I've ever been to. I've never experienced such thorough and thoughtful care from a doctor. Her approach is preventative and holistic. Everyone in the office is super helpful and friendly. I am grateful to the other reviewers for directing me to this special place. My search for a great doctor is over! read more

This place is amazing. It was quick and easy to book an appointment. They have evening hours so my son didn't have to miss school to get a check up. Both doctors were great with him. They really took time to get to know him and check him over. I highly recommend! I am so happy they are in the neighborhood and so close to IIT! read more

I have seen all three Doctors and find them to be caring, informative and they do listen. All three have helped me with my medical needs. The office manager has an attitude. Seems like she is friendly when there is a doctor within hearing distance. I called the office because my insurance required a pre-authorization for a test that was ordered. I was informed by the same office manage that they do not call insurance companies. There have been times I was put on hold and forgot about. Doctors are great, its the office manager needs to adjust her attitude. read more

Please welcome these talented, caring and professional family physicians to Bridgeport. Their knowledge, healing touch and excellent bedside manner make this a phenomenal medical practice. read more

Dr. Gina Ciaccia is the best doctor I have ever been to! She makes me feel so comfortable and always takes the time to provide the best quality care. Her office is small, welcoming and I never have to wait after my apt time to get in. I can't recommend her enough!!!! read more