Excellent place , quick and friendly service here. it's a great place, highly recommended

Great service as always. Everyone is always so sweet! I get so many compliments on my glasses.

Excellent customer service! Sharah was very patient, helpful, and made the entire experience smooth and enjoyable.

friendly service with helpful information. I will come back because it was a good experience and close to home.

Dr. Goncalves is very kind. I've been struggling for the last 2-3yrs to get my prescription JUST right. It feels so good to see properly and not have to spend hours waiting. The entire staff is pleasant. Frame selection is really nice too read more

When I say this place is a complete joke, I genuinely mean it. Village Eye Care has been one of the most frustrating, disorganized, HORRIBLE, SCAMMY, and borderline dishonest medical experiences I've ever had. First of all, the pricing is outrageous and feels straight-up predatory. There is zero transparency, and it constantly feels like they're trying to squeeze as much money out of you as possible. As a college student, I made my situation very clear, and not once did they show even a shred of consideration or flexibility. No payment options, no understanding--just rigid policies and a "too bad" attitude. The lack of professionalism is honestly shocking. They didn't even send me a copy of my prescription right away--which, by the way, they are legally required to do. I had to chase them down for something that should have been automatic. It gets worse. They repeatedly told me I "needed" special, expensive contacts when that was completely untrue. I later found out I can wear regular Biofinity toric lenses just fine. The price i paid for so many years was 1600$ which is an utter scam when i found out I CAN GET A YEAR SUPPLY FOR 200$. So either they're wildly incompetent or intentionally misleading patients to upsell--neither is acceptable. Their communication is a disaster. I was never given a tracking number for my contacts. Then, they claimed my contacts hadn't even shipped--when in reality, they had already been delivered and stolen. So instead of taking responsibility or helping resolve the situation, they just fed me incorrect information and left me stuck dealing with the consequences. To top it off, when I tried to order my contacts through 1-800 Contacts after this mess (my contacts being stolen from my porch), the doctor tried to refuse the order when they contacted her. After everything that already went wrong, that level of control and lack of cooperation is completely unacceptable. They also misled my mom for YEARS, claiming my vision was too bad for standard lenses and that I needed specialty ones--again, not true. That's not just frustrating, that's deeply unethical. Overall: overpriced, inflexible, disorganized, and dishonest. I would not trust this place with your eyes or your money. If i could give this place 0 stars i would!!!! read more

Checking in to say, I thoroughly enjoy the staff. They answered my questions and I was able to order more contact lenses. They have a wide variety of glasses with different styles to suit your taste. I also like the design of the office, very sleek. read more

Village Eyecare - Hyde Park - Receptionist desk - Optometrists Near Me - Chicago, Illinois

We received excellent service and everyone at the practice was kind and professional. The office and exam rooms were clean. We appreciated the efficiency and how everyone worked together. In my young son's words: "They are awesome!" read more

The staff is simply amazing!!! They are warm, friendly, and helpful!!! Keep up the amazing work!! I will be retuning and sending family and friends!! Thank you for everything! read more

Tons of availability The latest equipment Personable staff Would recommend 10/10 Convenient location read more

The staff are very friendly, and Sherice was patient despite multi-tasking because there were multiple customers waiting.

Lonnie is amazing and so helpful! Came here for a very urgent frame issue, and he was so helpful and instantly resolved our issues. One of the best places I've been to! read more

I love Dr Gonzales. She is so kind, amazing at her job. She improved my confidence so much when she prescribed me Upneeq. She is the only optometrist that I trust with my myopia. I also love her team, they are super experienced! read more

Great office , great doctors. Expensive eyeglasses selection but every pair fits someone's face magnificently. I love my frames , I see better thanks to a good exam , and I felt very well taken care of. read more

Great place . They have friendly staff and modern office and lots of designer frames.

I came for a vision exam and left with some pretty cool frames! I had an appointment with Dr. Gonsalves and my eyes were examined for the first time in years. She thoroughly explained what the tests were for and what my results meant. Afterwards, I was introduced to Evelyn, who helped me pick out a frame style for my new glasses. I would recommend this location for prompt, diligent service and friendly professionals. read more

Village Eyecare - Hyde Park - Optometrists Near Me - Chicago, Illinois

I bought the most exquisite pair of Gucci glasses from this store today. Every year, I come back here particularly to have Sherice assist me in selecting a new frame. She constantly selects eyewear to fit both my personal and business style since she knows what I like. Sherice remains a consistent presence, despite the frequent turnover of staff. She is knowledgeable, professional and cordial. It is such a relief to know that I will be met by a kind and welcoming staff member each visit. Several locals from the area passed by and waved at her during my visit. So, it is clear that she is a popular member of the business community. I will no longer patronize this business if Sherice departs. Since Sherice has been the cornerstone of this neighborhood establishment for at least ten years, I'm not sure why she isn't in charge of this location or at the very least managing it. Sherice is also the reason I spend about $1k annually. Corporate, kindly provide any training she might require, if any; wake up and promote this woman. ---- A Village customer for 6-7 years. read more

I have been a client of Village Eyecare for some time now and so pleased with their services. I consistently recommend Village Eyecare to family and friends. read more

The staff is friendly. The doctor is super transparent. I like the decor of the office as well.

great place, highly recommend i! Staff was very helpful and knowledgeable. They had a mininal frame ranges

I had a great experience here! The team is excellent, and Dr. Goncalves is very thorough. Was very happy with the experience and will come again! read more

Nice new location with exposed bricks. Check in process is smooth and easy. Support staff are great. Wonderful costly display of glasses. Dr. Abigail Gonsalves is courteous and professional. Village Eyecare is punctual. You're in and out for your usual yearly eye exam. read more

See all

Me and my daughter have been going here for years. Dr. Gonsalves is very knowledgeable and explains things well. The office staff is very pleasant. read more

The workers were very nice and accommodating to seeing my entire family. They were nice to me and my toddler who had fun in the lobby to keep busy. They facility is beautiful and everyone there was warm and welcoming. read more

IF YOU NEED EYE CARE, LOOK NO FURTHER! They were amazing, friendly, understanding, funny, and clear that I would totally use them regularly for my poor eyesight! It was easy to schedule an appointment, not too much paperwork, and they are pretty on time with their appointments which is RARE! read more

Great service and convenient location!! Eyewear selection was adequate nothing special but all the basics.

Dr. Gonzalves is the best. She was very thorough and knowledgeable. You can tell she loves what she does through her style of ensuring we were educated enough about an eye condition. Amazing doctor!!! read more

The eye glass shop let us in without an appointment and gave good caring service! The selection is f frames were hand picked which made it easy to find the perfect frame. Thank you for taking the time, Cathy read more

Village Eyecare is my local eye care for my husband and I. I was fortunate to find them on Yelp after my previous optermiterist retired. They have great customer service. They also offer a variety of high glasses and sunglasses. Village Eyecare offers a one year frame and lens warranty so be sure to come in for your yearly checkout. They replaced my scratched lens on the spot. My glasses are like brand new now! read more

Village Eyecare gives excellent service and detailed exams. They also have a superb voice of frames.

Great staff and got my glasses pretty quickly after ordering them! I would recommend this eye doctor to anyone!

The HP location is convenient with a GREAT staff that provides EXCELLENT service!!! Dr. Abigail Gonsalves is the most courteous and professional physician I've seen in many years!!! read more

Sherice was AWESOME! She's funny, friendly and patient. She helped me choose beautiful frames that I'm so excited about. Thank you!

The only eye doctors I trust. Excellent customer service, a great array of glasses and always able to get me in within a timely manner.

love the space and how helpful everyone is!! All tests were explained to me, suggestions for my dry eyes were given. Everything was made super simple. I was seen as soon as I arrived, didn't have to wait. At the end of my exam I was able to leave with all my information about next steps and again everyone was just great read more

I have been going for a few years now. I have always experienced great staff great doctors and beautiful choices in eyewear!

friendly staff and great service! I've been a patient here with Dr Curosh for over 3 years and will to continue to return! This week I had my annual appointment and Evelyn helped me pick out a new pair of glasses. She was incredibly helpful and friendly which made the experience so enjoyable!! read more

I had a good experience with Village Eyecare starting with their website, which was easy to use for booking an appointment. They had good availability of appointments. The people working at the front desk were very nice and accommodating, and Dr. Gonsalves was reassuring and took her time explaining things to me. Overall, I felt comfortable at Village Eyecare and would come back. read more

Quick and professional eye exam! Frame options are very expensive ($400+) so will be going somewhere else for that, but that's my only note.

This was only my second visit to Village Eyecare, but I felt like an honored guest from the minute I walked in the door to the time I left at the end of my appointment for an eye exam. The staff as super friendly and very professional, and they are ready to answer any and all of your questions. Can't recommend Village Eyecare highly enough! read more