Cheyenne has the sweetest personality and was so helpful, she helped me find some new 7 jeans and…read morevacay outfits, even after I checked out her and I just couldn't stop talking. She deserves a raise!

Staff: 2/5 Too Stalky Merchandise: 5/5 Good Styles, Awesome…read moreClothes Cost: 3/5 Expensive, But You Gotta Pay To Look Good

We visited the Muncie, IN location on Saturday, December 20, 2025. We had a very positive…read moreexperience with shopping at this location, the store manager (believe his name was Scott?) was very helpful and walked us through the process. He was able to fit our son for a suit and all accessories. The customer service he provided was refreshing and he made the entire process very positive. We will be recommending this store to our family and friends. Thank you so much for the concierge-level service! Staci P.

This was an absolutely awesome experience for us in renting a tuxedo. The store was immaculate,…read morewith everything orderly placed and entire store clean. We were helped by Ryan, the Mgr, and Zack assisted him. Ryan showed us exactly what we told him we were looking for. They were both very thorough explaining what amenities would go well with the tuxedo we were interested in and showed swatches of different materials for ties and the waistcoats. These two were so professional and helpful yet very enjoyable to be around. Ryan ended up saving us a nice amount of money by making it a group rental with our son, and this caring really stuck out with us. We enjoyed every minute of the time spent making our decision and felt like we had made new friends by the time we left the store. Thank you very much, Ryan and Zack!

I'm a customer that uses you guys a lot! But will not be using you guys again after what happen to…read moremy order and wasn't accommodated or satisfied with customer service and how you guys treat your customers! My order (#6566127464) went out for delivery and the carrier you guys use decides to throw all my cloths and shoes out in the rain! No knock no nothing just left my vans soaking in the rain! Can't get my shoes replace because you guys are out of stock! The reason why I brought them was cause they were on sale and had my size! Kohls can't accommodate me on a different pair of vans but wants to give me a refund! I just wanted my shoes that I waited for and got all wet because of your mess up! I will not be buying or using you guys again! No accountability from this company! They just want your money and don't care how they treat you!! Wouldn't be surprised if this company goes out of business! Learn how to satisfy your customers and keep them! Will be paying of my kohls card and never using them again! Thank you kohls!

I used to love kohls. My go to place for clothes, towels, curtains, rugs and kitchen towels…read more Everything houseware. But lately, I can't find anything there I want to buy. So sad. I do shop kohls online and can find what I need. But then I have to pay shipping.

I've been buying work boots here for many years. The service and selection can't be beaten. If…read morethey don't have it they can order it. This store is worth supporting i buy all my boots here if possible.

Good and helpful service will definitely be shopping here from now on for my work clothes and bootsread more

The staff are very helpful and friendly. There are so many treasures that you need a couple of…read morehours to just explore. I have found gorgeous outfits as well as shoes and diamond in the rough jewelry. I definitely recommend this lovely place and lovely people.

This is a well organized thrift store. The clothes are clean and the store is laid out well. The…read moreemployees are very friendly and helpful. They have clothes and some furniture and books and kitchen stuff and Knick knacks. Definitely a great place to come to and see what treasures you find. I love that all of the money they earn goes to a great mission.

This is your standard college bookstore. Textbooks, school supplies, and sportswear. I would…read moredefinitely suggest checking prices elsewhere (especially Amazon) before buying textbooks here. I've done this the past few times I've purchased textbooks, and I've found much better deals online. The employees are hit or miss. The ones upstairs when you purchase textbooks are GREAT! The ones downstairs aren't the best. Long story short, I asked the cashier (before buying the coupon on a points app) if it would work with the 30% off discount on a specific item, and she said yes. Then it didn't work, and the manager and two other employed did not help at all or offer me an apology. They didn't do anything to resolve the issue.

It's been my favorite store since 2006 when I was a student at ball state univ. they've been good…read morewith school books and by far the best store in Muncie to buy Ball State souvenirs. The staff is my favorite part of the store young and very friendly students.

Not the best hot topic I've seen…read more I really enjoy going to this place for TADC, and it was great at first, but slowly declined. I could tell that it wasn't going to be awesome. As I have seen other hot topics will have more merchandise than this one. My service hasn't been horrible but it's not the best. One time me and my sister went there and they had two Digital Circus shirts there, and they were both in the last chance rack. The only thing they have here now are just squishes. Even those aren't that great, $10 for 1, and the quality isn't that great. I have the Pomni and Jax one, and the pomni already had stress marks on it, and Jax looks like a dead grape after you squeeze it once. I wish they could leave the Muncie Mall and open in one of these closed stores all over the place.

Oh Hot Topic I remember going to you for band T-Shirts... Now it seems you're all about Twilight,…read moreJustin Bieber, and Rappers, such a shame Update: Just went to this store to give it another chance, had the worth experience ever in a store, the sales rep was so rude to us, she was rude, we went to go check out where she was and she pointed us to the other register just when she got done with another customer, and just continued to stand there at her register, doing nothing

I stopped into this store in Muncie, IN to replace an old shirt I lost from Ball State University…read more I am from the Cincinnati, OH area and was up that way on an errand. They helped me find my BSU shirt and a Colts shirt. While there they made me a deal on a Colts jacket that was too good to pass up. They were very nice and knowledgeable. We discussed The Reds and The Bengals and games in Cincinnati. This place is a great place to shop.

From the owner: custom screen printing and embroidery. no job to small or to big.read more

My mom and I went into the store and had a nice afternoon. We found a lot of things to buy . Angie…read morewas so Kind and helpful She has great taste in what she shows and how she displays it. all of the beautiful clothes and great prices. So good to have an excellent resale store in Muncie again. This is a must visit :-)

Such a cute shop with awesome deals. The owner is so nice too. Definitely check it out!read more