Amazing service with great attention to detail . I will definitely be returning there againread more

Dr. Miles was excellent. Great bed side manner . She explained the whole treatment process to me…read moreand I'm really happy with my results.

Hello. Just wanted to share a positive experience (with negative test results)…read moreSunday, late afternoon I was having some dizziness & nausea. Because i'm a caregiver for my grandkids and foster children, i decided to take advantage of being tested . Went to First Call in Gambrills ( previously known as Chesapeake Ergent Care, w/same contact info) They were incredibly well run. -Open 7 days! -no appt needed -wait in-vehicle -lines are outside -Rapid & send out test -Test was not painful, just a bit uncomfortable The swab seemed to be flexible -even with a double line of 12-15 cars, it was well organized, supervised traffic director, smooth process, and a bit over an hour total time spent there ! After some of the negative stories of the process .. I was surprised.

Writing this as I'm in my exam room after and hour wait. I still have yet to be seen my someone and…read morethere was a maximum of 3 patients in the waiting room, one being myself. I can't believe how slow things are running, I've never experienced these kinds of wait time with any urgent care. This is horrible customer service and patient care. Only one single employee even addressed the wait time. I came here thinking I would get more help than from a CVS minute clinical but I was wrong and will never come back here again. The only upside is that everything is great and very clean.

Dr. Biles is my dermatologist and she is the best. She's fast but efficient and knows her stuff…read more I love the office. It's clean and the staff has always been professional. They treat me well. Love it here!

Good service, front desk is kind, heard how nice it was and it lived up to those standardsread more

I hate to give MD Dermatology 1 star; the doctor and all staff are wonderful (I go to the Edgewater…read moreoffice), but their billing system is terrible, their billing personnel are incompetent, and I have concerns that they are committing insurance fraud. If you are a patient here, please scrutinize every invoice you receive very carefully. I could write a book on how many times I've been double billed for a procedure, been charged for a procedure that I shouldn't have been charged for, and finally, an invoice I paid in their office back in April that I continue to receive every month. No one in their billing office can seem to make this problem go away and there's just no excuse for that. I had billing issues with them back in 2019 also. Please, please beware and scrutinize all charges on all invoices you receive from this facility.

The doctor came in late because of another accident over the bridge. He wasn't in the best mood…read morewhich is understandable but he shouldn't have treated my daughter the way he did because of it. She's been very upset about her acne and he only lectured her and basically said he cant help her if she doesn't come in every month. Last time we saw him, he never mentioned bringing her in every month. She also has an issue with some discoloring nails that he was suppose to look at but when we brought it up, he said to schedule an appointment to have her nails clipped. I mentioned that they already did that at another doctor office and so he said to have them send her records. I didn't find out until later when I had left that the dermatology office was suppose to have me fill out a records request form so I had to go back and request the form. We paid a $30.00 copay, sat and waited for 30min for the doctor to look at her for two minutes with not the best attitude, he prescribed her the same acne treatment as before which didn't help. and he didn't bother to look at her nails. Was a very disappointing appointment and they seem to only care about money and not you.

Everyone from check-in to treatment is very nice, knowledgeable, and patient. I was able to get…read morescheduled in rather quickly, and appointment times were surprisingly convenient. I needed an appointment later in the day, and I was mentally prepared to be seen well after my appointment time, as I assumed being one of the last appointments of the day, there could be back up in the schedule. This was not the case. I did not have a long wait time, and my appointment started right on time. I also was not rushed by the doctor, what with being seen later in the day. Two thumbs up

My family has been coming to see Dr. Sammy Kang for five and his professionalism and caring is…read morefirst class. He is a joy to speak with and deeply cares about his patients. His Assistants are consistently pleasant and helpful too. I highly recommend Dr. Kang for all things skin related.............he is thorough and very efficient and kind. A+++++++++++++

Backwater competence at New York City price. They charge by area not units. Not transparent about…read morerates such as what is an area or services, they asked really basic questions that the dr should know herself like do you want ice before or after and the bill was almost triple what was quoted.

I received several years of great care from the Physicians Assistant (Rick), Dr. Kates never…read moreexamined me. After Rick left the practice, I had follow-up routine examinations which were covered by my insurance but noticed charges to my credit card for procedures that I was unaware would be billable. Procedures my insurance wouldn't cover but they were automatically charged to my account without notification. Beware of surprise charges to your credit card.

Be warned. They do makes mistakes and their policy is not to correct them. Nivika charged me $105…read moredollars MORE than I was told my services would cost. I was told by their staff that they would honor my expired Groupon for the services listed and happily made my appointment. During my appt, the doctor recommended I add on more. I decided to add on $140 of services. The doctor confirmed that what I wanted would be an extra $140 over my groupon to which I agreed. This was a splurge for me, so I made doubly sure this was accurate. It wasn't until after my appointment that they changed their mind and said they would not honor the promotional value of my groupon and I was charged $245 instead! I was sure this was an error and they would honor what I was told before my appointment AND during my appointment. But they will not. I've received numerous emails and calls from Sonya, who just tells me that they don't honor expired Groupons. "That's not our policy" is not an excuse to mislead your customers into adding on services while being dishonest about the cost. I know what I was told by staff. They said my groupon would be honored for the services listed, period. I should pay what I was told the services would cost even if staff gave me incorrect information. A good business practice is being upfront about the cost of services. I can only assume now that this "mistake" was actually intentional. I will take my business elsewhere.

Would not reccomend Dr.Patel is cold and arrogant he is a internal medicine doctor and not a…read moredermatologist , front desk lady is not friendly. Go to a spa with a real dermatologist.

The nurse practitioner was very knowledgeable and professional. She was very honest about what she…read morecould do for my issue and I didn't feel like she was just trying to sell me a service. When I am ready to arrest my issue I will go back.

I just wanted to say Jen at the front desk is amazing and so caring. She goes above and beyond…read morealways to assist!

We're never going back. Their doctors and nurse practitioners keep ignoring my son's skin…read morecondition. It keeps getting worse and they keep dismissing me. I'll find a dermatologist and new pediatrician tomorrow.

Terribl!!! Zero lack of urgency if your child is actually very sick. Impossible to get answers on…read moreanything. Will be looking for a new pediatrician.

If I could give "zero" stars, I would. Since being sold to Luminus Health, the practice has…read moresignificantly changed. The front desk staff are not friendly and short both in person and on the phone. One possible reason may be attributed to changes in policy by the corporation and onslaught of patients now attempting to be seen. If you're an existing patient, good luck scheduling an appointment to see your long term physician. If you were unlucky enough to lose your physician due to retirement, know that the replacement physician quit after a very short time and the practice does not have another replacement. Instead, they're essentially telling you, "Good luck" finding another practice because this one can no longer accommodate you." Do yourself a favor and quickly seek a different practice not owned by a large corporation.

I have been a patient at this office for more than 10 years. My doctor recently retired. I called…read moreto switch to a new doctor and was told that I had to see his replacement, that I can't switch to the doctor of my choice in the practice. I looked up one of the doctors I wanted and it said she is accepting new patients. So if I'm a new patient I can choose a doctor that has availability but an existing patient doesn't have that option? This office has really gone downhill, no wonder my doctor retired.