I love the MBTA! I enjoy taking public transportation to get me to work, explore new places, see friends etc... and I have taken the commuter rail starting from this origin station countless of times. Unfortunately, this is not my favorite station and I will explain why.
While this station is located conveniently in the heart of Wellesley, navigating through the station itself can get very confusing. First and foremost, the two platforms can be hard to get to, and it's very hard to tell where you should be. There is a fence in the middle that prevents you from crossing the track, meaning you have to go up the massive flight of stairs and cross the overhead bridge to get to the other platform. This is not handicap accessible by any means, and means that if you mess up which train you need to be at, you're essentially cooked. Additionally, there is an inbound/outbound platform on each side, but the train often switches tracks without proper notification, so it's hard to tell where to be. For instance, in the morning I'll want to go to Worcester and will go on the outbound platform. However, in the evening I'll want South Station, and this train going inbound will arrive on the outbound platform. Everyone is confused and the signs just say "Track 1" or "Track 2". The track 2 sign is posted on the bridge, but on the side of the inbound platform, so it's hard to tell which track is which - I still couldn't tell you.
Additionally, I've sometimes noticed that in the mornings there are bats that resunder this bridge, so it's pretty uncomfortable having to walk to the platform under the bridge. read more