EXCEPTIONAL CUSTOMER SERVICE!…read more The battery for the car key fob was on it's last legs prior to the drive back to Toronto. We went into Midas for a battery but they didn't have any in stock - BUT arranged to have one brought over to the store for us in less than 15 minutes! Unheard of service and going the extra mile. So very much appreciated. Dang people look out for each other in smaller communities! Thank you, Midas!

We were quoted a price for an alignment and when given the bill there was a $10 environmental fee…read moreadded. When asked why there was no explanation except that it's an automatic charge. And when we asked to talk to management was denied

My car is getting to that age. I've needed to replace the brakes, among other things. The guys at…read moreMidas told me about the work my car needed and walked me through it, showing me the damage and wear. The prices were competitive, and the work was completed fast and on budget. This Midas location is where I take my family's vehicles now.

This was my first visit to this location, as we are new to Guelph. I found the staff friendly,…read moreprofessional and a pleasure to deal with. They explained exactly what I needed and why.

I had a service appointment today, and the workers were very honest. They worked extremely hard and…read morekept everything very clean. They asked me before doing any maintenance to make sure I agreed. I highly recommend them--they truly deserve 5 stars.

They upsell me to a a rear break job. I was quoted a price, and then upped. Their invoice does…read morenot indicate parts and labour. Later I realized that the break service is not even offered in their website. Really a ripoff. Customer beware.

The most efficient friendly and effective mechanic shop my family has ever used…read more Darrell and his team have always gone above and beyond expectations whenever we take in our vehicles for service and repair. Tyson always meets us with a smile no matter what time of day! We're pick up front hone and dropped off when needed. Work is completed in a timely and satisfactory manner. Before I was always wary whenever I had to take my cars to a mechanic. Now I feel like they're taking care of me like part of their family! What a relief!!

My car started making a very loud clunking/clicking noise when I pressed on the breaks early Sunday…read moremorning. I was so stressed out knowing no shop would be open. I called first thing Monday morning and was told not to worry, just drop keys in drop box and they will put my car in queue to be locked at. My car was fixed and running in no time! Service was extremely fast, staff were super friendly and knowledgeable. I felt comfortable and not taken advantage of being a single female not knowing a thing about cars. Price was extremely reasonable too. I will definitely be back. I highly recommend.

Dropped in with a tire losing air in my mother's car, Nathan Liska was quick and very helpful…read more After a short period it was a leaky valve stem and an inexpensive fix. Thanks for the great service.

I've used KAL Tire for a couple of years now. My first visit was just to buy snow tires. Since…read morethen, service has always been excellent and thorough. They will be the first to tell you when you don't need to repair something, but when they do fix something on my car I know I can trust them. I went there for tires, I stayed for the service.

I've been going to Total Auto Service for years. In my experience, they have always been…read moreprofessional, never recommended/pushed for any unnecessary work, and will provide advanced notice of potential future problems (e.g. low tire wear, brake service). I know that Total Auto Service will not rip me off and am surprised to see any bad reviews.

I took my 2008 Lexus RX350 that had recently passed safety by two different mechanics. I had a…read morenoise coming from the rear passenger side. I took it into Total Auto Service for repair. Their mechanic diagnosed the noise as two faulty struts and two faulty rear sway bar links. For $1300 they replaced the parts and the exact same problem was there. All they did was replace parts in hopes it fixed the problem. When they said there was still a noise they were right. It was the same noise when k brought it in. I took it into another mechanic and they diagnosed it as axles and wheel bearing hubs. When I contacted them, I received excuse after excuse and you could tell from the outset they are the type of business where they throw parts at problems and hope it fixes the issue. They also were completely unprofessional as even through you had proof of the mistake and misdiagnosis they had no intentions of making the situation right. There attitude is such that they could care less about mistakes. In fact, when cornered with evidence of the mistake they pulled the harassment card. Apparently complaining about a mistake constitutes harassment. They also mentioned the mechanic was on "sick leave". This may be true but how convenient! If you want a mechanic that stands by their mechanics and their work than buyer beware. Fortunately I am pursuing other options to get my money back and file associated complaints with regulatory authorities. It has now become more a point of the matter. Never do business with a company not willing to resolve a matter.

The owner Chris...is a very decent Mechanic and Business owner in my opinion...as I was in a pinch…read morewith my older car not running good at all and had pulled it out of Canadian Tire garage ( wasted time and money!) and the other shop Adriatic Auto repair ( Peter)...dragged his feet for a week and Still didn't fix it! ...I made few calls around town to see if somebody cold help me and everybody said about two weeks before could get in. Called ...C&S Auto on Victoria St in Kitchener and got owner Chris, who said come by for one o'clock, which I did...and was Back on the road and hour later, car running Great!! Also, went back the Next day and they put my 4 snow tires on ($40) Now ...Thats what " I CAll Service! All his Staff were very efficient workers as well! THANKS guys, Al in Kitchener

Worked great with us, communication was on point and felt like we were treated very fairly! Will…read morerecommend! Thanks Chris! Sabrina

I came in to Bast originally purchase my winter tires. Out of all the places i phoned and emailed…read morethey had the best prices and the tires I wanted. Due to my car being brand new it was very hard to find the right tire size and rim but they were fantastic in working with me to get what I needed. I've since come back to have my summer tires put back on and again received the same great and friendly service. Highly recommend!