I had trauma from redcross.. they kept poking my veins and gave me biggest bruise. Labcorp made the…read moreblood draw run smoothly. My stars are for the male phlebotimist on friday. (5stars) The male phlebotimist at labcorp was amazing he talked to distracted me from the 6 vials of blood that had to be drawn. Definitely made it less scary. It didnt hurt too much when i got poked either. After 12 hrs, i have 0 bruising. Not even the slightest purple mark. Amazing! He also told me its okay to drink water and black coffee. I thought i couldnt drink or eat anything at all. But i will know for next time so im not dehydrated. I wished i caught his name. This is in the basement. I didnt have an appointment and came in around 12:30 to do blood work. They have kiosks where you check in. There were about 4 or 5 people ahead of me. I was called and the front desk gave me a cup and said you can do it now while you wait. Not knowing what she was talking about.. I told her i didnt think i could poop atm but it was just a urine sample. Bathroom didnt have much towels or toilet paper but at least they had them. After i waited about 20 minutes to get my blood drawn. (-1 star cause i was confused but my brain mightve been off) I couldnt find out where the basement parking was but i was probably on the wrong side. I found the physicians and handicapped parking lot.

Truly terrible experience with unprofessional staff…read more I came on two separate occasions - the first time leaving after arriving at 11:20 and being told they no longer provided urine drug testing after 11 AM. The second time I came, I checked in at 10:30 AM and was told I would be guaranteed to undergo the urine drug testing. At 11 AM, a staff member announced that they were no longer guaranteeing drug tests, and that if we wanted to wait it would be another two hours. Three hours later, I was finally seen, which was incredibly inconvenient as I was nursing/pumping and staff failed to provide a place for me to do so. On top of all of this, two staff members were in the back gossiping about patients that had come and gone at a very loud level. They were so loud to the point where the front desk staff had to go back and tell the employees that they were being heard. I hope to never be back here ever again...

A trip to Urgent Care is rarely a time of joy or happiness. We are often at our most vulnerable…read more The strong and reliable staff at Advanced Urgent Care are exactly what you need. Office Manager, Marina actually felt invested in making sure that I was looked after. Provider Jessica offered some solid advice that I hadn't previously received from a practitioner... I know if you reading reviews of Urgent Care places you must be in a tight spot. Put your mind at ease and get to Advanced Urgent Care.

I had an excellent experience here today during what was honestly one of the worst pain episodes…read moreI've dealt with. I came in with severe thoracic/scapular pain that had escalated to the point where I was struggling to think clearly or function normally, and the staff treated me with professionalism, urgency, and compassion from start to finish. As a new patient, check in was quick and straightforward. The gentleman at reception was courteous, thorough, and efficient, and I was brought back within about 15 minutes. Vitals and history were taken promptly and professionally, and I did not wait long before the provider came in. What stood out most to me was how the provider communicated. I'm a critical care nurse, and she treated me both as a patient and as a fellow healthcare professional. She listened carefully, asked appropriate questions, explained the plan clearly, and genuinely heard my concerns and suggestions. The treatment plan was thoughtful and appropriate for the level of pain I was experiencing. She had already planned Toradol and Decadron injections, which helped significantly, and when I later asked about adding Flexeril for the muscle spasm component, she was receptive and quickly addressed it. The gentleman who administered the injections was also personable, professional, and genuinely skilled. Two glute injections and honestly some of the smoothest IM shots I've had. Most importantly, I left feeling heard, respected, and substantially better. Within about 30 minutes my pain level had dropped dramatically and I finally felt like I could think clearly again. Healthcare workers remember places that treat patients well when they are vulnerable, and this clinic absolutely earned my trust. They've gained a returning patient if I ever need urgent care again.

Great service!!! My wife had an appointment for the next day but the technician was able to fit…read moreher in a day earlier which resulted in my wife not having to fast the entire next day. Thank you to Janice for your help with our issue.

After waiting two months for my appointment, they cancelled the day before with no explanation.read more

I recommend this lab highly. Yesterday was my first visit to this location. Everything went very…read moresmoothly. Marta drew my blood. She is the best phlebotomist I've ever experienced!!!! I donate blood often to the Red Cross and I had blood tests for many years (I'm 67). It is often difficult to do my blood draw because I have rolling veins. Martha did it easily, quickly, on the first try with no pain or jabbing and no bruise!!! She is friendly and highly professional.

This place needs some serious organization. From having someone help people at a kiosk for check in…read moreor better yet get another kiosk. Another thing is a lot of walk ins were seen before people with an appointment. I had to wait 2+ hours to get blood drawn. This facility needs to be ran more appropriately. And there is accessible water in this unit number. I was looking at the elderly waiting with me and it's terrible that there wasn't accessible water. Overall, I do not recommend a place that doesn't take care of its patients, show a little compassion for elderly that are trying to check in on the kiosk. This place is horrendous. I would suggest going to the Quest in Arcadia which has much more workers, bigger facility and you get in and out of there according to your time of appointment. In fact I was seen about 45 minutes before my appointment time.

This Quest is in the same building as my doctor's office and near my house, so it's my preferred…read morelocation when I need to have blood tests done. They are even open on Saturdays, which is convenient. There used to be someone that worked at the front desk and would check you in but that is no longer the case. Instead, you check in at one of the kiosks. I also recommend making an appointment in advance as walk-in appointments are hard to get and the wait will be long. The Phlebotomist that drew my blood on my recent visit was a darling lady named Martha. She was so friendly. Saying "Hi" to everyone and engaging me with fun conversation to keep my mind off having my blood drawn, which I hate. If it were possible to request her each time I would. I was surprised that my results were ready the next day and like that I can review them online.

I had an 08:40 scheduled appointment. Arrived a bit early and the waiting room was full, no…read moreseating available. My only purpose was to drop something off. There is no wait room staff. Why did I have to wait an hour to hand your staffer my test? There was another patient who had been waiting since 07:30. They were very upset, and talking aloud complaining. There were patients having conversations on their phone. Go outside and complete your call. Have a staff in the lobby, who can be of assistance. Having to wait for over an hour for a scheduled appointment is absurd. Quest over books appointments. DO BETTER!

Honestly, the poor 1 star reviews here are shocking to read because our experience couldn't be…read moreanything further from this and I would give a 10 star rating if I was able. It's not everyday you find out that your mom is having heart failure, come in feeling devastated/hopeless, but these people did their absolute best to take care of us with compassion, integrity, and go above and beyond to address our needs. This entire process was almost 2-3 months long, my mom had a complex 15 hour surgery, and yet made a recovery in less than 2 weeks, and was discharged today and is now soundly back at home, and it's all because of the incredible team here. There's a lot of people to name from their amazing staff but here's some specific people that left an incredible impression on us I'd love to give credit to: Station 45: Sydney the nurse was extremely warm, compassionate, and took such great care of my mom during the initial stages of her being admitted in January while they were diagnosing her condition. Critical Care Unit: Joe, Cassie, Cesar who treated my mom with the utmost respect, patience, dignity, and care given her post op condition. No matter how much assistance was needed by my mom, big or small, they attended to her swiftly in all manners, continually provided me reassurance, and thoughtfully answered any and all questions and concerns. Extra special shout out to Felicia Sanders and Haig who went above and beyond to provide my mom with the utmost comfort, you both were angels. Step down unit, floor 2, of West Tower: Shannon, Letty Martinez, Jazzmin, Elena, Becky, Gloria, Robert, Rhonald, Carlos, Art, Brenton, and Jed. Wow this team was also incredible. They continually checked on my mom as well through the day and night, encouraged her walking and movement, breathing treatment, independence, and literally guided her every step of the way in that journey. Extra special shout out to: Hailey Milsark, Mary Cavena, Emily, and Yolanda. I visited her everyday, and never once had to leave with any doubt or worry in my heart and soul, knowing she was in exceptional hands. Cardiothoracic surgery team: Dr Lim, Dr Bob, Dr Andy Chang, Elysa Guran, Melissa, Sunita Boparai, and of course, Dr Armin Kiankhooy and Dr Grace Huang who performed miraculous work in a lengthy, complex, and demanding procedure(s). There isn't enough words to describe our awe at the superhuman job you did to put my mom on the path of recovery and healing given her initial diagnosis. We feel extremely blessed and count our lucky stars that the universe gave us the good fortune to have been put under your guidance and care. Sorry to anyone I may have accidentally missed, but we truly love and appreciate you all. We recognize how difficult your work and job is, and just how demanding it is, and yet you all were continually at it, day and night, with the highest positive attitudes and energy and it made all the difference for us in our healing. You are all the real heroes and we hope you get all the credit and respect you deserve, because this was one of the hardest things we had to go through in this journey of life, and you all made it as pleasant and smooth of an experience as could be. In our experience, we were treated with love, care, dignity, and gentleness, and made to feel like we were a part of their family/friends. I'm no medical expert, but I believe the high level of care we received here is why my mom is making such an exceptional recovery. You all have helped give her a new lease on life. We are truly grateful beyond the words I was able to write here.

One year ago today I had one of the worst medical experiences of my life at Huntington Health…read more I went to the ER with severe stomach pain. A CT scan was performed, but the radiologist apparently misread the results. My appendix had already ruptured and I had an appendicular abscess forming around what remained of it. Because of this error, I was left without surgery for an additional night while in excruciating pain. Surgery did not occur until the following evening. When I was taken into the surgical room, there was blood on the ceiling, which was shocking and unsettling to see before a procedure. After surgery, I was placed in the maternity ward being used as overflow because there were no available rooms. The room felt like a closet. The TV did not work, and the monitoring system initially didn't work either--they had to go find another one. I was given a PureWick catheter device to urinate with, and it was never changed during my stay. I later developed a severe urinary tract infection. A nurse in my family told me these devices are supposed to be replaced multiple times a day. One night after surgery around 3 AM, I woke up in excruciating pain and repeatedly pressed the nurse call button, but the remote didn't work. I could hear nurses laughing nearby but no one responded until I gathered enough strength to yell out. Only then did staff come in. I also remember a night when blood was drawn and the nurse smelled strongly of alcohol, which was extremely concerning. Overall, the experience was chaotic, painful, and deeply unsettling. Between the diagnostic error, the lack of responsiveness, and poor post-operative care, I would strongly caution anyone to think twice before going to this ER if other options are available.

My partner saw an in-network doctor for labs. My partner then received a bill from Primex for…read more$500+. Surprise medical bills are against the law. Our insurance company worked to get it fixed, and we thankfully didn't have to pay. My partner's physician was surprised. Not OK.

I used this lab at the referral of my Pulmonologist down the hall. After two weeks, 25 minutes on…read morethe phone, and two "bad" faxes to the doctor, I cannot give this lab anything but one star. I am not sure why on earth the pulmonologist would refer to this lab. There is a lot of competition and this place is definitely not rising above.

If I can give 10 stars I well do it cause of Norma she is the best me and my family always we…read morewant her to take care of us thank you Norma you are the best

Do not go to this location The workers are rude…read more Sit here watching them being unhelpful to especially elderly Do not help just tells people to sit and wait & by deflecting just push off people by saying it's a long wait & you can tell they have no motivation to keep it moving along Other locations they keep it moving Here they just have the mindset to work slow because they are clocked in & don't care to keep it moving

Permanently closed. Called to verify. They are now at 925 S Garfield Alhambra. Across the street.read more

I found this place because the Sun Clinical @ 925 S Garfield Ave Alhambra about only 1-2 minutes…read moreaway from it was closed for lunch from 12p - 1p, and they had a sign out saying this location was open though and that the lunchtime of this location would be 1p - 2p. So it still being 12:30p I rushed over to this location and they were thankfully still there. Super fast and easy experience, friendly lady in the front who drew my labs. As long as you bring your ID and your insurance card and hand it over you're ready to go. An abundance of parking both outside @ ground level and in a lower structure as well, the entrance might be hard to see since it's kind of tucked away in the back but I posted it in one of the pics in my review. Good experience and helped me save time today when the other place nearby was closed for lunch

I do not understand the plethora of negative reviews. I've never been treated with anything but…read morekindness and professionalism at this location. Employees are friendly and welcoming. I'm wondering how many of the complainers are those who didn't make appointments and had to wait an extra long time or perhaps have confused this location with another. I've been coming here for over ten years. Never an issue. Thank you to Quest Staff. Know that you really are appreciated.

Another facility did not allow me to get my labs done and went here solely on a walk in. I was seen…read morein less than 20 mins. Sarah I believe was my phlebotomist and she was awesome. She was friendly, funny & made the experience very easy and quick.