The Wells Fargo in Clemmons REFUSED to accept my CASH payment stating I HAD to give them my drivers…read morelicense; that just having the credit card I was paying off wasn't enough!!

This branch has great staff, fast service, and a pleasant experience all around. I have never had…read moreone negative experience, in person or virtually, with any of the workers, regardless of what time of day it was or the volume of members they may be handling. I'm not sure what kind of training the workers undergo, but kudos to the organization for creating a culture of empathic, customer-minded employees who represent the mission well!

Pamela Baitar was exceptionally helpful, and I loved her bubbly personality. She is very helpful in…read moreaddressing all my banking needs.

The team is wonderful every time I go in. My more complex transactions James Beck has assisted me…read moreand is phenomenal. He's professional, knowledgeable, welcoming and friendly. He always gets the job done with ease. Thank you for having such a valuable team member for your clients.

I'm writing this review because I feel that the only other review posted does not really reflect my…read moreexperience with this credit union. I don't ever recall being treated rudely at this branch, and have had a pretty good experience banking with the SECU in general. You get a much higher interest rate on savings here compared to the regional banks and/or the national banks. So, if you are using yelp to shop for a bank or credit union, I do think that this one is good to consider.

When we go to First Citizens, they always greet me with a smile and a pleasant greeting. When I go…read moreto the SECU, they act they are doing me a favor by providing help in the transaction. Indifferent could be another term to use. Would it be too much to expect to have a smile when I approach the teller's window? You don't have to greet me, but a smile will go a l o n g ways to make MEMBERS feel welcome.

Whatever you do stay away from this bank. I have been banking with them for 12 years. Someone got…read moremy debit card information & charged almost $5, 000.in fraudulent charges. The bank refuses to reimburse me, even with a police report.

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Clemmons, NC branch or find us online.

Dialing the bank to talk to a representative is extremely dissatisfying and not helpful at all. The…read moreoption to speak to representative is not even an option. I spent 20 minutes trying to operate the automated system to no avail. They just kept circling back to the automated system when asking for a representative. This is just THE WORST for people like me who work 40 hours a week during the same hours of operation as the bank.

I love the Allegacy FCU in Clemmons. They are so quick to respond and get me the information I…read moreneed when I need it. The loan personnel are phenomenal! I needed a car loan immediately, after searching for a car since February. Samantha had me ready with a check within hours and we picked up our car the next day! I've been with this branch since they opened and hope they're around forever