Let's start with have both a business account and a personal account with Peoples bank. I set up a…read morebill pay for my rent to be paid on 9/30/22. The bank did not do anything until 10/3/22. It still has not arrived to my landlord today, 10/11/22. There will be a late charge, the bank say there will be a $30+ stop payment fee, it is a hard cost for me even though it is their error. The bank thinks I should explore other options beyond bill pay. Clearly the bank offers a product that they do not stand behind. My account was debited for the rent on 9/30/22, it was clearly stated on my statement. Now I have to pay for stop payment fee, late fee on rent, overnight expense to get money to landlord.. Not good business practice on the behalf of the bank. Don't use this bank for business or personal accounts!

Let me start with, I don't bank at peoples, my wife does, by my account and business accounts are…read moreheld elsewhere. I usually go through the drive through to deposit my wife's checks but I went in the lobby today and TJ at the anacortes branch called me over. As soon as he saw my wife's name on the check he knew who She was, who I was, asked about our business, asked how my wife was doing, how MY job was going, I honestly felt like I was talking to an old friend. I left people's lamenting the fact that I don't get that kinda customer service from my bank OR the bank holding our business account. And now I want to switch. He deserves a raise.

Our experiencing in securing a loan with Bank of the Pacific was excellent. Our loan officer Stacy…read morewas fantastic. She was very knowledgeable, was proactive and communicated with the appropriate people and businesses well. Without her, buying and selling our house could've been a lot more stressful.

From the owner: At Bank of the Pacific, the words "neighbor" and "hometown" are not just words. We get to know your…read morestory and invest in the communities we serve. We have more than 50 years' experience in the Pacific Northwest. Our focus on community and commitment to our employees and customers is what defines us. We're a full-service bank. We offer personal checking, savings, loans, and investment accounts. We also offer business loans and products, merchant services, treasury management services, and small and large commercial loans. We are an SBA-preferred lender.

I have reached out to Banner Bank corporate about the treatment I received by Racheal Meloche, VP,…read moreMS. Her bullying and unprofessional attitude towards this customer was shocking. I am waiting for a response from corporate, as I write this, and hoping for a resolution. Never should a customer receive the kind of unprofessional treatment I witnessed firsthand from the person. I had been with Skagit State Bank for many years, and always felt a hometown warmth. This bank bought them out several years ago, and my experience had been great until now. If I could have put down a zero I would have

The Anacortes branch made a mistake, but will not own up to it! I got a call from someone at the…read moreAnacortes branch saying that somebody had attempted to apply for a claim using my info, including my bank account. Within an hour, my account was locked down. This branch refuses to accept responsibility for its error, and after paying out over $1100 to this person who applied for Unemployment, Banner took that amount out of my checking account, and locked me out of my own account!!

I was very happy to work with Sarah Jurkovich (Anacortes branch), for our two mortgages, including…read morerefinancing and HELOC. She has always been very straightforward with what I could qualify for or not, and there was never any bad surprises. I strongly recommend this bank, in particular, Sarah.

Rude and deceptive. The ATM took my card since I didn't take it out quick enough - it was after…read more5pm. Called the next day, they checked the machine, called me back 40 minutes later, and said it was there. But that they would need to destroy because it was from a different bank. She repeatedly changed her story, saying that they shredded it, that the machine ate it already, and that they had it but would need to destroy it. Lori lied blatantly. I have no other cards or way of getting cash, and I cannot express disrespect I felt from Lori's rude and cold tone. They won't treat you like a person, and don't use their ATM.

Very rude and almost childish behavior, don't use their ATM. Told me to get lost after using it. I…read moreused their ATM and then before they asked me anything that told me to leave, I left, angrily because it was unprofessional. Didn't even ask of I needed to use their bank or if I was a potential customer. Just told me to leave.

Surreal experience after almost 20 years of banking here! I'm relocating and a friend sent me 2…read morebank wires, 1st to pay movers a pick up fee and 2nd to help me with gas money for cross country trip. Friday-drive thru window, I was told wire was fraudulent and being investigated, so no money. Then note was put on my file I could only speak with Anacortes manager Liz. Well after numerous calls, either Liz doesn't work often or she wasn't speaking with me. Sunday- 1-800said funds were in my acct...Monday- debit card declined ...Tuesday- calledd bank told Liz would call me Wednesday. Friday- asst manager called..my debit card is closed with my account. I asked for Liz. Liz was aggressive, judgemental and unprofessional. I would be charged for all fraudulent fees, I was a criminal, had criminal associates and even used a po box!I asked her to please write everything she was telling me and send it, she said she only had to do what law says.so, basically this bank decided 1. I am a criminal 2. Closed a long term checking account/debt card without notice 3. All done with a strong lack of professionalism and much personal Judgement. Is having a po box a crime? It is a long term box of almost 20 years. Dealing with small minded bigots is frustrating. Interviewing attorneys next week....I loved this bank but had noticed previously that Liz was unhelpful unlike last manager was. To be called and treated as a criminal...not ok. Disappointing end to a once well run bank. Do not recommend.

WORST BANK EVER The…read moretied up my money for months based on their call that my online activity looked suspicious. Customer service is non existent.... I think that they are so over controlled and over regulated by headquarters that they can't fix their wrongs. Avoid at all costs.

Waste of time and money to deal with. I advise staying away…read more Account fees, account closing fees, $54. For nothing. Took 20 minutes to close the account.

SaviBank in Anacortes is awful as a widower they have on multiple occasions rejected official legal…read moredocuments that I have brought in to recover my deceased wife's accounts. Washington Federal has been far more helpful with me in this difficult time for my family. I don't know why I have to give a star along with this rating. There should be a zero star.

From the owner: SaviBank provides personal loans, homeloans, and business banking services around Skagit, Whatcom,…read moreand Island counties, with branches in Mount Vernon, Anacortes, Bellingham, Burlington, Concrete, Freeland, Friday Harbor, Oak Harbor, and Sedro-Woolley. We offer high-yield checking and savings accounts, CDs, home loans, HELOCs, personal loans, and much more. SaviBank business services include commercial loans, SBA loans, and merchant services. With secure online and mobile banking, managing accounts is simple and convenient. Visit a branch near you to discover how SaviBank supports your financial goals with local expertise and personalized service.