Ive been with WF for 17 years now and never had any issues until I recently deposited funds into this ATM drive thru location. The ATM stole $1150. I've escalated my claim and I have reported my claim to the Consumer Financial Protection Bureau. Unfortunately there aren't many protections for consumers and burden of proof is on the customer since no footage is available. All this to say, beware of these ATMs! read more

Maricela pelayo took care of other customers before me I was in line first Really didn't think that was fair read more

The wait time is ridiculous. It never fails, long waits every single time. Only one or two tellers open. Why is it that low income neighborhoods always get the worst customer service? Does our money not have the same value or is it that our time is less valuable as the rich people? read more

The young Hispanic lady told me she could open at the window because she was working the front, but when a Hispanic man came in and got in the line she rushed to open a window. Then when I get to the window she doesn't have her name tag on I'm had the ask her name. And then she tell me I can only get a certain amount of of this bank and the area read more

I used the drive thru ATM today, you could not made a cash deposit, the machine was dirty, and although I was able to insert my card there look like something was in the machine, and when I thought about it, it coulda been a card reader. When I called to report this to the bank the message eventually saidp the bankers were unavailable and to use the automated system, so I decided to call the corporate office and got the same message. This sucks, I guess I'll have to keep a close eye on my account.... read more

Service is terrible , I was attempting to open up a savings and checking account however the weight was extremely long and when we were greeted we were denied because the person opening up the account told us that we were not able to open up a business checking and savings account because we did not have all the paperwork that he thought we needed to have. We immediately went over to Bank of America and was able to Open both savings and checking account with all the State paperwork we had. read more

Wells Fargo bank in Compton man you can really have a busy location here . Ok maybe it was the time and day I was there but wow.!! Parking can be hard to find here. It is in a great shopping center so yes there will be a hard time for that but the staff is very friendly and helpful and nice read more

Wells Fargo Bank - Place is packed parking can be hard to find this time of day - Banks & Credit Unions Near Me - Compton, California

I wonder what people think k of when they plan to build in cramped areas like this. Worst parking ever!! You can't get in, you can't get out. Seems like every time I come to the drive-thru, there's people honking horns and arguing over parking spaces. If not that, a car is nearly hit from people trying to squeeze out of, or into, spaces as others come and go. The drive-thru...I'm happy for 2 ATMs. Still, the line of cars is always long. I wish people would have their dang transactions ready before they get to the window. Geesh!! read more

Worst bank in Compton. One teller to do merchant: and transactions. No one has an answer to why they have only one teller. All they say is Covid. What was the excuse before Covid? I would rather drive out to Long Beach rather than listen to excuses. Worst bank in America next to Bank of America. read more

I never ever seen a bank before that runs so slow ....... I mean ok I get it but come on now !!!!

Worst service there. I was in line some random guy that he not even identify himself was being rude. He want me move to a different place. I had to leave was very disappointed . I couldn't cash my check read more

Not a very diverse bank.....the people who work in the bank seem to be knowledgeable also. I had to call Wells Fargo 800 number to get my issue resolved. I don't feel comfortable coming in this branch. But it's the only one near my house. I try my hardest to avoid coming to this Branch read more

Longest Lines, I understand being polite and curious to there customers. But, no! Expect to wait in line about 20 minutes.

Tony enough employees...wait is 45 minutes or more just to go to the window..2 tellers at the most

Wait is ridiculous 25 people waiting in line only 3 windows open and 5 managers hanging out. Why cant they open a window and get the line moving read more

Worst Wells Fargo branch in Los Angeles to start off I closed my checking but kept a savings I had with them to be able to deposit my rent to my landlord easily now they don't accept cash deposit ‍ makes no sense so the hawthorn branch allowed me to deposit into my savings then transfer I cane to this unprofessional branch after an hour wait I'm told I can not do the transaction I ask to speak to a supervisor reluctantly they have me wait another 15 minutes for her to vaguely say she doesn't know why they allowed me to do that it's against policy blah blah blah if I'd like to purchase a money order I can wait in line again!!!!! Mind you there's a good 20 people!!! Very unprofessional the greeter could have told me this prior to me wasting an hour here and the tellers have an attitude I hate wells Fargo for many reasons but this takes the cake will be closing all accounts read more

This is the single worst branch i have ever had the misfortune of having to go into!! Half of the time the ATM's r broke back & the other half of the time u have to deal with that smarmy manager who thinks hes managements gift to the world!! Cant stand this branch!! read more

I usually go to this Wells Fargo because it is the closest to my job. I don't mind it too much, but drive thru ATM always seems be out of cash. Tellers have always been nice. I would give it four stars, but parking situation is bad, especially when it is busy. I just wish they had better parking and less issues with ATM drive thru. read more

This Wells Fargo location is conveniently located inside a shopping center and even has a drive thru ATM's for when you are in a rush. Their customer service is top notch! They have the friendliest bankers who greet you when you walk in and leave the branch as if they know who you are. On top of that they try to accommodate you in any way if there's a sudden mass of people in line. It's a big bank with small town values, which is really rare now a days. Plus they give out free coffee in the mornings! How awesome is that?!? -Bravo Wells Fargo! read more

I came here since I got some lunch over at Bludso's for the first time. Man, are they slow! Two tellers helping two customers for about 10 minutes, really? I'm staying away from this one. read more

Really u have a line to the door at 930 am and u only have to tellers open. Some gentleman in the lobby greeting customers. How about get someone else to open a windows or you help customers til the line goes down. It seems that this is the second wells fargo I have come to with a issue with not enough reps to help the customer. There is a reason I don't bank here. If i didn't havr to deposit money for my mom. You wouldn't find me here. They have a small parking lot with this branch read more

This is by far the worst bank I've ever been to! I am never going to this Wells Fargo again. I keep my money at Wells Fargo so I can get it when I need it. This is what happened yesterday. I was involved in a really bad car accident in March. My car was totaled because of it. My insurance paid me $10,200 for my car. Wells Fargo told me because of the high amount that it would take 5 days to clear. Which I understood. I work in Compton at a distribution company doing data management. My family helped me purchase a car and I told them I'd pay them back in 5 days when the check cleared. Yesterday was the 5th day and the funds were now available in my account. I got off work and went to the bank to with drawl my money. They wouldn't give it to me. The manager Cynthia Ruiz is the worst manager I have ever met. I guess having a high school diploma is not a requirement when managing a Wells Fargo. The way she acted was rude and I had to fight her to get my money. Which Cynthia Ruiz never gave me. I left the branch angry and went to Santa Monica where I live to get my money at the Wells Fargo here. The crazy thing is she actually told me why I didn't go to the Wells Fargo where I opened my account. What does that matter I told her. Wells Fargo are all connected to each other. I left angry. The whole ride home I was on the phone reporting her to Wells Fargo. The customer service I was on the phone with were confused on what the problem was. I get to Santa Monica and get the money right away and give my parents back the money the next day. I leave money at Wells Fargo so I can get it when I need it. I thought Wells Fargo was a good bank. For them to know how bad of a management job Cynthia Ruiz is doing at their business and not fire her is insane and just shows the lack of judgement a huge corporation does when hiring employees. Yesterday I opened an account at chase bank because of this. I can't close my Wells Fargo because my work checks are issued for Wells Fargo. I will though be cashing my checks and bringing it to chase from now on. Cynthia Ruiz screw you and your branch. Good luck dealing with her and the people that work there!!! read more

I went to this location to order checks and get temporary checks. Needless to say 14 days later still no checks and they had the nerve to try and charge me $3 per temp check knowing I was ordering checks. I went to Wells Fargo in signal hill and because the charge had already come out of my account they waived they waived the fee. This location is closer to where I live but the customer satisfaction was just not there. No need for me to come back here. read more

Horrible!!! Worst bank I've gone too. They are extremely slow always!!! There's 2-3 tellers every time and the person from the business line is always out. If u can drive the extra mile, do it!! read more

If I could give them 0 stars I would....I dealt with a lady named Porsha. She was RUDE & NONHELPFUL. Because of HER, I WILL NEVER RETURN to THIS particular bank! I went to another bank about 10 minutes away and was helped within 5 minutes.... read more

Conveniently located if you need cash to go shopping at the Towne Center.

I like the Wells Fargo Chain of Banks. I've been a member for a long time and I have had a positive interaction with them for most of that time. Can't say the same for B of A, but either way, if your not a member, become one and stay with it, you will be surprised from their online banking, cashiers checks, and availability of ATM's to name a few. Keep up the good work. read more

Worst Customer Service EVER!!!!!!!!!! Two bank tellers helping 15 people?! I waited in line for 45 minutes, WTF! If I could I would give this Wells Fargo a zero. Never Ever, Ever, Ever Coming here again!!!!!!!!! read more

I didn't wait that long to be seen by a Bank Rep. He was very helpful and very explanatory with the questions I asked. I didn't see the horrible experience that everyone was complaining about. read more

I logged on to yelp to check this location to see what kind of reviews had been left . I was concerned with the security staffing at this branch . I witnessed an encounter with a customer there . And to my surprise , that customer left a review . This guy Joshua M . I overheard the manager Cynthia Ruiz tell him to take a seat because she needed to verify something . As she walked to the back this customer was being very impatient walking back and forth talking loud making me uncomfortable . I can't speak for others but this branch needs to have security or someone who can take control of these situations to avoid this . Cynthia did as much as she could but can't help the fact that some people just don't understand basic English . I didn't feel comfortable with this guy around . It's unfortunate that it makes me hesitant to visit the lovely staff at this branch because of people like him . read more

This bank is horrible. The customer service is terrible. The original girl who was supposed to help said she was to busy just passed me off to another rep. Like I'm causing her trouble. RUDE!!!!! The African guy said they could not help me and gave me incorrect information. Know your job. The Wells Fargo in Torrance was able to help me! read more

I feel that they have lied, been unprofessional and rude on many occasions. When dealing with a dispute about a transaction I called the customer service line to get information I was given some info but referred to my branch and to ask for the manager. Once in my branch I made a request for the mgr and pretty much got blowed off and delt with by a banker agent. When I called the bank before going they told me the mgr would be onSite in 10 min. When I got there they stated the mgr would not be in today. I then mention I just called and they said in about 10 minutes a mgr should be here. The agent went to the back and came to tell me the branch mgr was busy and probably would be most of the day, I say I will wait. Now they ask how could they help me. I stated my problem, they didn't have an answer and had to go back and forth to get information to relay to me that I felt was a LIE. I asked that they put that information on paper from the bank mgr and BAM..things changed real quick. The branch mgr came out, sat down and trying not deal with me. Every move made, words said and facial expressions showed how she didn't want to be bothered. I share that my deposit was done and held but from another location. The mgr quickly suggested I deal with that branch even though the Compton location on greenleaf was my home branch. I leave and visit the Bixby Knolls location hoping that it gets better and meet Charlene with a smile and kind voice that solved the problem in 5 minutes of me sharing my story again but both of us disgusted by the other branches business practices. Since then I my kids have closed several accounts to keep from dealing with unprofessional people that work with the public. read more