mal servicio ,visite hoy para agregar mi seguro social a mi cuenta de banco ,y la mujer de piel…read moremorena que me atendió me pidió el pasaporte , aún yo mostrandole mi targeta de débito , permiso de trabajo licencia de california y no me quiso alludar me dijo que regresara con mi pasaporte , porque no era ciudadano de ,usa ,lo cual no me pareció y me fui a otro banco y muy amable mente me alludaron sin pedirme el pasaporte ,total mente estoy in desacuerdo con el personal de ese banco espero que todo esto pare,y mejoren el servicio grasias.

Nothing nice to say about this branch.. if you can avoid it do it by all means. Is funny how the…read moremost diverse communities do not get what is needed.. I bet the chase in Huntington Beach or redondo Beach always work.. invest In the community and fix your atm machines

I'm giving this new location two stars because I bank with One United. The have been open less than…read more1 month and there is clearly a sign that says "ATM Available" unfortunately you can't access it. What kind of sense does that make? I know it's a new black owned bank which is why I decided to give them an opportunity but it's so old fashioned I can't take it! The tellers always try to help but the processes that are in place are so outdated it's causes, wait times, double handling and frustrating wasting times. PLEASE GET WITH THE 21st CENTURY AND UPDATE YOUR SYSTEM OR YOU WILL BE LOSING CUSTOMERS.

They claim they have early 2 days of your paycheck , and that's a lie , I've been with them over 6…read moremonths now and I always have to wait 5 days to get my pay check I am considering a different bank now .

Terrible service at this location they only have 1 person helping and the manager time it's because…read morewe're in California they have to take a lunch break by the 5th hour so why wouldn't you have more than 1 person working helping with customers instead of just standing in front welcoming customers I wish I could give them no starts

Horrible people work at this bank. My mother needed help because someone hacked into her account so…read moreshe was unable to use her account and so she went to this bank for help. The employees turned her away after making her wait 2 hours told her they couldn't help her and gave her a number to call. She called the number and they told her she had to go back to the bank and tell them to help her so she did and again they turned her away and gave her the same number to call. She refused to leave and finally they had her call from the bank phone but they left her and she was confused and no workers wanted to assist her. Long story short she went to a different branch and they helped her finally. I'm so angry at this Compton branch tho like how can they treat elderly people like that? They were so rude and disrespectful my mom was in tears from the frustration, disrespect and carelessness from these people.

Really slow service, new upgrades to the office but it really needs extra clercks to attend, Im jot…read morea regular in person customer service and that is the reason why

I don't see why all the negative reviews, the few times my husband and I have come in here have…read morefelt like a dream compared to other locations. This location was always very quick and spot on with customer service from the Tellers and this last time I had to open an account and I did so with a wonderful lady named Lizbeth. She was very Professional and Courteous! She went above and beyond getting everything squared away and now I have my own account here and can cash my checks the proper way! I appreciated her attention to detail and great follow up through text! She really did what a decent banker is supposed to do plus wanted to make sure I didn't have any more questions or concerns! Now, I call that Being On Top Of Business and I felt very well taken care of! She should get a raise for sure! Thank you, Lizbeth, you made my day super bright! This will be my new Go To Banking Location, Yay!!

Ive been with WF for 17 years now and never had any issues until I recently deposited funds into…read morethis ATM drive thru location. The ATM stole $1150. I've escalated my claim and I have reported my claim to the Consumer Financial Protection Bureau. Unfortunately there aren't many protections for consumers and burden of proof is on the customer since no footage is available. All this to say, beware of these ATMs!

Maricela pelayo took care of other customers before me I was in line first…read moreReally didn't think that was fair

Been saving at B of A for more years than I can remember, I have always gotten great service, no…read morecomplaints, when I had problems they addressed them immediately. I was surprised to learn that I can get food in the parking lot of BofA in Gardena, news to me...lol They should probably clean the trash... I ain't mad about the food, especially Mexican my favorite, if I had time I would have sampled it...

Absolutely not the Bank I would recommend!!…read more My family and I went there just before visiting our grandparents. Huge mistake and this was our third visit there but absolute nightmare! Lack of customer service, the teller service by the lady was just a nightmare... just plain rude to both my mother and sister. ( And that was the manager imagine that!!! ) Skip this spot for sure!

It would be a great help to a customer who is grieving over the loss of their parent, bring the…read moredocuments needed to close the account. Two weeks have gone by and no response to end up calling today to tell me to come and receive the cashiers check. You arrive and now the account is on hold due to a charge and now they're telling me I will be contacted to pick up my mothers funds smh!

The lady that works here was very helpful. My card was locked since someone tried using it for…read morefraud out of state and she printed me a new card and shredded the old one without having to wait 5-7 business days for a new one in the mail.

It's a great bank to use for personal and business they protect your account so you won't get…read moreaccused of fraud they protect your information, and they notify you if someone tries to access your bank account overall it's great my parents and I have had it for years and we never wanted to change to a different bank because there's no other bank like Chase. I recommend it a lot !

Waited here for like 30 minutes no one helped this place is awful rude and just lacking customer…read moreservice

Jessica is great .. helpful, kind and had me in and out . I appreciate your hard work . Great…read morebusiness.

The wait time is ridiculous no staff everyone seems like no energy . They need to hire more people…read moreI've been in line for over 35 min and only moved an inch. They need better service for sure . I always come here because it's close to my job but Always the same issue ! Y'all need to get it together!