Overall I had an enjoyable experience at the Mechanics Bank location in Lynnwood this midday,…read moreWednesday 4 March 2026. I have banked with Mechanics Bank for over a decade, started in 2015 in California, and saw this location and was eager to come and make a deposit. Customer parking was well marked as was the entrance/exit, though I did need directing to the doors when I left the building. Entering the building, I found the deposit slips and filling out area located centrally inside the main entrance/exit. I filled out a slip and took it to the teller with my cash and identification. The teller looked up my account number and asked some clarifying questions. Turns out I was a legacy Mechanics Bank account and they were in the process of merging fully with another bank for the location by later in the month. The teller talked to other employees and called another branch to see if my deposit could be worked on, turned out it was limited access for who could perform the deposit for legacy accounts at that point in time. Another worker came back from their lunch break and started working on it. The teller was kind and made small talk and then directed me to a waiting area as the other worker figured it out. The chair I sat in while I waited was comfy. As I waited some music played on a small boombox on a table with refreshments by the chairs. Music played included a song I recognized from a movie trailer of a movie I wanted to see releasing in theaters later in the month. As the worker progressed they kept me updated, calling me in to their office when ready. As some aspects of the merger were processing, I was told there would be a delay to next day for money availability. The handwritten deposit slip was even on a HomeStreet Bank letterhead, a reminder the merger was still in process. All of the workers I interacted with were friendly and professional.

Horrible customer service. Started banking with them as Homestreet 27 years ago. Now Mechanics and…read moreI only bank there when I have to, moved all other business to my credit union. Recently had to interact due to a weekend mistake I made, which I quickly corrected on Monday. Asked for grace to have overdraft fee reversed since I haven't had an overdraft for years and I'm on a fixed income. They had to "do research" and then came back with a no hours later. This was after having to call back on Tuesday because they were too busy on Monday to even take a message without it being a complicated procedure for them. I'd move my mortgage if I could.

A fine experience making our way through the drive-up window…read more While we didn't enter this branch, it is easily accessed off of highway 99. It's a cube-shaped building without frills. The young woman away the drive-up window was friendly, but of very few words, offering only a "hello, how can I help?" And ended our transaction with a "Thank you."

I have been waiting for a credit card for nearly a full month in the mail now. Has not shown up. I…read morewent in to talk to a rep about it, and they said they were closing in 30 minutes and there was no one I could talk to. 30 minutes from close? So what? Are you closed now, or in thirty minutes? Why don't you have any available bankers while you are open? I understand it is CLOSE to closing, but people work during the day, and it's hard to get in. Fix your staffing issues. Terrible customer service, terrible bank. Getting ready to transfer my accounts over to a new bank.

Julie and Marianne are lovely. There aren't many, if any, banks that answer the phone when you…read morecall. No phone tree...No options to press. Just a, Thank you for calling HomeStreet this is... And the fact they know my voice (maybe caller ID) is a plus. Every time I go in there I'm greeted by name and all my needs/transactions are handled like were old friends. If you don't bank there then I suggest you do. Not to mention their a local community bank

I was helped by the branch manager, Nicki. She treated me like royalty. She was knowledgeable,…read morefriendly and efficient and I will look forward to further interactions with her.

had to cash a check today, wasn't excited about going to umqua bank due to a poor experience at a…read moredifferent branch. However, the team at north gate was amazing, completely changed my opinion. Azadeh, Danielle and the assistant branch manager have amazing customer service. Even though I was not an account holder they were welcoming and more than willing to help. There were issues with the check I was trying to cash, so multiple phone calls had to be made. They all teamed up to help me get the matter resolved, and in the end, I was able to cash my check. As I was about to leave, I turned around and open new accounts with my new bank. Cannot recommend enough.

These people are awesome!! I've been with them for about 10 years now! I have my business account…read morehere and they've always been very helpful and pretty much perfect!! Since the last time I checked this banks Yelp page I changed all my credit card processing to Umpqua. I'm very very pleased with all that too! The devices my employees carry to run credit cards are perfect!! They're very small, they Bluetooth so no need to take the phone case off to run a credit card! The battery lasts for weeks! It works every time AND it accepts all forms of payment such as Apple Pay, Android, all major cc's, chip and swipe cards! Pretty award one huh!!!! All of my employees use them to cash their checks and stuff and they all like them so much almost all of them have set up accounts too!! I was with them thru the change from Sterling to Umpqua Bank and honestly, they've always been great! I accidentally came across their reviews when looking something up on the website and I see some that are 3 or less? That's just crazy, I've done thousands of transactions with them in pretty much every branch in the area and they've been better than any bank I've ever been to. I plan to stay with Umpqua for many more years. Thank you so much for your wonderful service, great products, and taking the time to learn my dogs name! Keep up the great work!!

The ladies who work at this bank are rude, condescending, and not interested in being helpful or…read morekind to their customers. We tried to deposit a large check from a major dealership from selling our car, and they were anything but helpful. Instead, they felt the need to demean us because our account was overdrawn by -$5 that day. We later cleared the negative balance, and deposited the check at our local branch, with no issues.

What a great place to bank at! I have been a customer now for a year. The staff is friendly and…read moreknowledgeable and the location offers plenty of service. Diana only took 15 minutes to open up my checking account. Washington Federal offers free online and mobile banking, free bill pay, free debit card and ATM card, free checking with no minimum balance fee, free coffee all week and free cookies on Fridays. I have muiltiple accounts with Washington Federal and plan to open a CD later in the year. Depositing in person is fast and easy, the tellers are quick, and there is also a drive up ATM for withdrawing or Depositing after business hours. Waiting area is well furnished, and very clean. I've always banked with local banks and Washington Federal really does raise the bar! 2 thumbs up and Kevin approved.

THESE FOLKS ARE ABSOLUTELY OUTSTANDING! I agree with the gentleman that was the first to review…read morethis location. I have a small business as well and I just moved into the area. The move made this my new bank and so far I'm very impressed. Every person I've spoken to in here has been extra nice and very helpful. I'm pretty busy and I try very hard to not be late but I always end up behind. I needed to get a check into an acct so I called them and said I'm a few minutes behind. She was waiting at the door after close! She grabbed my check with a smile! And that wasn't the only time. What other bank would do that?? I've been with this bank for years and they go above and beyond every chance they get. I just had to let you all know. Hope this helps.

I usually bank at the location in Kent and I have had terrific help from them. I've been a…read morecustomer for years and I have always felt appreciated by my bank. One day while I was in lynnwood I stopped at this location to get some things done for my parents and get some change for their business. I had some questions so I had to wait for the assistant manager. After a long wait, the assistant manager finally was free to help me. She didn't apologize for the wait and she seemed hassled that I was wasting her time. Her answers were short and she kept tapping her nails. I love my local bank in Kent so I was surprised there was such a difference between the two banks. If you are looking for a friendly local bank I do not recommend this one.

They're much better than the Seattle location near Swedish hospital. There's a lady at the other…read moreone who likes to lie and power trip and will run and hide when her crap gets called out.

Ugh. They mess up everything! Sent my car registration to someone in Alabama and it took *months*…read moreto resolve. When we tried to close a home equity line of credit, it took months and delayed the closing on our house. And when we *accurately* entered their routing number and our account number to pay taxes, they couldn't process it. Now we owe an extra late fee. Find a different credit union! Salal will cost you time and money. (This is maybe the third time I've felt compelled to write a negative review for any business.)