I've been a member at Viriva Credit union for over 25 years. American Heritage took over a year ago…read moreor so. I couldn't be happier. The staff is just as accommodating and always friendly and always go above and beyond at the Horsham branch.

I have been a member of American Heritage Federal Credit Union since 2009. For the few times that I…read moredid have issues (check card was compromised, ATM transaction incorrectly posted), they were resolved quickly and professionally. The staff is friendly and knowledgeable. Excellent customer service every time I've had to call. Online banking services are easy to use. Mobile app is great too. Although I will miss the convenience of the branch that is located in one of my company's buildings, I do look forward to visiting the new Maple Avenue branch soon.

I've been banking at Firstrust's Jenkintown location for over ten years. The bank manager,…read moreassistant manager and head teller have not changed during that time. They know me and my wife and speak to us when we stop in to make deposits, or do other bank business. The tellers are well trained and careful. Their services are reasonably priced. Several of the complaints here, with low ratings for this bank, note that they call the customer whose account is being debited before they cash checks. For some reason these reviewers think that is a bad thing. As someone who has been called several times about checks, I would like to go on record to say that this is a very good thing. I want them to check withdrawals from my accounts that are atypical. I'm pleased that they would take the time. Firstrust is a local bank. It's not a big, national, impersonal bank. That's not to say it's small -- there is a lot of money backing it up. But after the fiasco's in some of the nations largest banks, I'm pleased to know that I'm banking with people I know and with an institution that has an investment in my community.

If you're ultra-conservative about your money this is the bank for you. I tried to cash a check…read morefrom my employer and they called his home and our office and every other phone number he had listed to see if it was okay. This was kind of embarrassing for me because I didn't want to bother my boss on the weekend and interrupt his time with his family, but that's their policy. I just moved here from out of state, and if you want to open an account (so you can cash your check from your boss without disturbing him or her) here you need state ID, or a million forms of photo ID (actually 2 and a third with your name on it, a license and a passport) but who carries all that around with them. Their hours are inconvenient unless you work or live within a 5 minute walk from Rittenhouse Square. Otherwise, it was nice that they had a clean, complimentary coffee station and the customer service was pretty good, if a little cheesy.

For those interested in finding a bank who actually cares about your banking experience, go to…read moretrumark. I have never been to a bank where the staff is so honest, transparent, friendly and flexible as they are. I came to this branch with my aunt and observed how friendly the staff is. I am not a customer yet, but I will in the upcoming future! They have very competitive interest rates for loans especially mortgage loans.

I like the people there, but their Corp processing for lost or stolen debit cards is horrible. I…read morewas told 7 to 14 days for a stolen Debit card? Who makes customers wait that long these days for a stolen or lost card? I had my wallet stolen and I got all my credit cards within 2 business days of reporting it except these nitwits. Then, when I decided to go get the card in person after waiting a few days painfully, they said the system was down and couldn't activate the new card I received at the branch! Hours later, I call them and the system is still down. Are you kidding me? A Bank, or CU Down for more than a few minutes? I told them if I didn't have it up by end of day I'd escalate. This is my escalation. Maybe one day they will learn to get it right!

Really good. Nice facility, usually no line. Barthi is a teller who has been at this branch for…read moreyears and is so personable, always remembering and asking about family members by name. (No clue how she remembers all of them.) She makes every transaction pleasant and easy. Barthi may you never retire! 5 stars also because the Univest app is excellent. The app is lean and snappy, a rarity these days, and unlike any other banking app I've used. I have never seen a loading screen.

Customer service is usually friendly, and most locations in Bucks County, Pa. are convenient…read more I think $8 a month for a "free" checking account is a bit much but not excessive for a smaller bank. Their fees for cashiers checks seem to vary by location, which I find quite odd. Better than the mega banks, Univest is a decent option for those looking for a community bank. That said, I was a customer of this bank for years in the late 1990s before coming back to them again around 2012 or so. I liked the bank better in the 90s. Service was more person. It felt like a true "neighborhood" bank. I guess having acquired a few other small banks over the years that culture was bound to change.

I really like this bank! I took a commercial loan and opened an account. Helen was amazing- fast…read moreresponses, processing and good rates. Great small bank. This is what we need more of! Small family owned businesses, that's what gives you great service.

I had been using Ambler Savings for as long as I can remember and never had any issues with them…read moreuntil around 2019. My card and account were constantly being frozen and I had to call to have it unfrozen. When I did call in I was given very poor customer service and going to the building felt like I was being sent to the principal's office. Everyone that worked there was unpleasant, condescending, and rude in both their speech and demeanor. It wasn't always like this and because of how bad my experience has been lately, I went to the main building today and closed out my accounts.

I've been banking with PFCU for 15+ years. Membership is open for anyone who lives or works in…read morePhiladelphia. The have the same offerings as the big name banks but they treat you better. This is a new location and it's very nice inside. I was in and out within minutes

I've been a PFCU customer ever since I was little. I haven't really heard much about this new…read morelocation but today was my first time in and my experience was pretty smooth. I explained my issues and I was quickly taken care of. I see why people bank with Credit unions, they really do care about you and your money!

All the staff at Richboro are courteous and pleasant. I have a great experience going there…read morecompared to any other bank. They treat us as a family member. I would continue to do my personal and business investment there.

Terrible customer service. The disrespectful and condescending way in which the "Head Teller"…read moreAngela treated me today was not professional, not polite nor acceptable. She totally embarrassed me in front of the other bank employees and other bank clients. Suffice to say I will be closing all of my accounts there. In this economy where business are closing you would think that the Td bank in Richboro would value their clients and strive to provide at least average customer service. Angela's actions today definitely tell me that Td bank in Richboro and their employees do not want my business.

Very convenient and accessible, always clean extra security like I've never seen at any other bank…read more Shared banking with most credit unions Friendly customer service

Been there for 20 yrs. They were great but they must be under new management. They are terrible no…read morecommunication with your accounts and unlimited daily fees for overdraft on your account. If something goes wrong unlimited fees in the thousands And you getnothing from them and then they close your without any acknowledgment or anything. they called. They they back. Nothing and then they close your account. Mean people!