The customer service is cool, but the tellers don't do nothing but stand around. It's never more than two tellers so if you have something to do don't go there cause you will be in line for two hours and I seen a roach on the couch read more

Wells Fargo Bank - Banks & Credit Unions Near Me - Merced, California

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I visited this branch to deposit cash. The ATM outside the branch was out of service, and after waiting over 10 minutes, the drive-through ATM also showed "OUT OF SERVICE" (1/1). I returned the next day (1/2) to deposit cash again. The ATM inside was extremely slow and outdated, and it miscounted my deposit -- I was short $180. After the first deposit, the ATM was stuck on the "processing" screen for several minutes, clearly indicating a problem. When I tried to make a second deposit, the ATM displayed "cash deposit unavailable." read more

Not enough bank work people only two or three bankers many people wait line long why I give one star

I have been coming to this bank regularly for about 2 years now. This week was the worst yet. They do not care about customers in the bank. I waited 45 minutes, 3 times this week alone. My time is valuable but they do not care. When I got to the teller I did tell her about my valuable time and the teller just ignored me the whole time and never apologized for the long wait. When I left, she was the only teller on the line. The people behind me in line never moved the whole time I was with the teller. It was a very large deposit, wish I could convince my employer to try BofA read more

Horrible bank! Only two outside ATMs available, and by 6pm every Friday evening and all weekend long at least one or both are always out of money or not functioning. Wells Fargo has gone to sh!+ since they hired their current CEO. (They are no longer a CA or west coast based bank; the stage coach is gone.) I have had my accounts there since I was 9, and I worked there long ago. I'm sad they have become so bad that I feel I must close my accounts and go elsewhere. read more

Only branch left in Merced. Always closed for one reason (no a/c working or not enough employees. Lines are way too long. Not the great service like it used to be. Been a customer for 21 years a huge disappointment. read more

Only one location now that they closed the branch on the north side of town. All I wanted to do was deposit cash. Drive across town and the drive up ATM isn't working (not the first time) and the walk up ATM has a huge line. Didn't even try to go inside. That line is usually out the door. Been a customer for 30 years but maybe it's time for a change. read more

A great bank high customer service ! The location is hard to find ! They answer your question as honesty as possible. read more

Ridiculous branch. Notary services by appointment. Why can't they cross train to offer Notary service for walk in? So Neanderthal. Branches in other cities than Merded probably offer. Trying to refi my loan and they do this crap. Never again will I visit Merced Wells Fargo. No wonder Merded is dead. Buy hey they have a guard posted. read more

Wells Fargo Bank - Can't offer walk in Notary but post z guard instead. - Banks & Credit Unions Near Me - Merced, California

Never answers calls... what kind of customer service is that? I need a simple question answer

This lines in this bank are astronomical! Everyday, long lines and telllers standing around. They are nice once you get to the counter if you don't die from the wait. I'm giving one star as you can't give negative stars read more

Bad customer service experience. Drive thru ATM is next to main entrance creating more traffic and putting pedestrians safety at risk. read more

Wells Fargo Bank - Banks & Credit Unions Near Me - Merced, California

Worst bank to do business with!! Customer service is horrible. Question way my husband and I have separate accounts. None of their dam business. Husband has been customer for over 20 years. No wonder why they get bad ratings. read more

I tried to cash a small local check at Wells Fargo. The teller explained, since I do not have an account with them, they can not cash my check. I explained: but I have a $150,000 CD with Wells Fargo! Her reply, " We don't consider a CD an account, so we can't cash your check." Take a wild guess how many seconds it will take me to take every dollar of my money out of Wells Fargo Bank, when my CD matures? read more

They are so so so stupid and not trustful guys these are liers they so unproductive and not safe at all. Service is junk and people there are so stupid mangers and tellers I really did closed my a count because there so liers nothing but punch of stealers from people I don't trust them at all after they stold from my account and have approved it read more

Closing our accounts immediately. One of the bankers there could not stay professional and tried go pick up on my wife. She was there on business, it's not a club or bar. read more

Hello Wells Fargo is a good bank that's been around for a long time they don't offer usually real great amounts of interest like they used to in the past a lot of bankstone although they have members of their bank that have been in an accounting for over 10 years Mister Tony Yang and Ms now xiongthey helped me with the computer applications so I could keep track of my finances a little bit better on a telephone I can with a glance I hope that it's secure I haven't had any difficulty regarding security issues I don't have a registered to basically see where each and every purchase goes and that sort of thing that I have to do that by actual audio telephone other than that it's good friendly Bank if I I wish I had more interest occurring I do have difficulty with one credit cards with 24% interest which is not really the best deal around you can sometimes still get credit cards for 15 to 0% interest for 6 months and then the interest starts compiling other than that that's about all I can say for now you know they're basically have a lot of people on security there which is good and they have a good computer security and sometimes they catch people trying to embezzle money from overseas or any sorts of things but they've been caught so that's a good thing read more

Wells Fargo always goes above and beyond. A very happy customer for 20+ years. Thanks for all you do.

very pissed off with wells fargo i been a customer for years guess that means nothing.there billpay service sent a double payment to pge they take sweet times looking into problem don't take a genius to figure out what happen ,ask for provisnal credit even tho pge is working on refund but find it absurd how i'm getting a run around ,easy to see why feds were after them.very disaapointed, read more

Bank teller named Clarissa very unprofessional did not even greet me when assisting me overall worst customer service I've ever received at a bank. read more