The PNC Bank in Mt. Airy has drive thru windows as well as an ATM. The parking lot was good sized…read more It was easy to get into and out of the parking lot.

Lobby closed while other banks are open. On hold long time. Dead silence nothing letting you know…read moreyou are on hold, just keeps hanging up on.

The worst banking experience I have ever had. Run, not walk away from this institution.read more

wow. I have never had so much trouble trying to give a bank my money! we moved here about a year…read moreago and thought we'd like to put our money in a local bank. so we head to surry bank, told the lady what we wanted to do and she said she would get the CSR that could help us asap and to have a seat. so sat we did. and sat, and sat, and sat.... after a certain period of time you just can't sit anymore... I know if I had been at a restaurant I would have left much sooner then we did. now today, I try to get someone to talk to me about rolling over an ira into their bank... call, get transferred, goes back to the First Lady, and she says that this certain person stepped away, transfers me to her voice mail, that was about 2 hours ago... called back, same lady tries to transfer me to same person......nope...back to the lady, she will transfer me to someone else that is in her office,,,,,nope, voice mail... I guess they are doing so well they don't need anyone else's business... shame...you lose, not me.

If your card gets hacked 3 times ever they refuse to give you another card tell you you can just…read morecome inside and do your banking. They could have cared less that we decided to close the account. They are really unfriendly people do not recommend