On Dec 30, 2024, I had a "mini check-up" with Dr Jeff Wang who I like as my doctor. A "mini…read morecheck-up" is what I call our visit where we mostly just talked. I informed him that my insurance was expiring and I probably would not be able to see him. He told me that they have a special $80/per visit for people who are uninsured. So I did another mini check-up in April 2025. I specifically told the ladies at the front desk/reception that I had no insurance and I prepaid the $80. Then I receive a bill in June 2025 that I still owe $117. I called, spoke to billing, and was told I am still responsible for the bill because I did not specifically request a "waiver." WTF?!#@*??!! I pleaded with billing to grant me the waiver as NO ONE told me, or was it posted anywhere in their offices, that I specifically had to request a waiver because they would not offer it to me, But the lady said "sorry, you should have known and it's already in the system." I immediately understood what Luigi Mangione felt.

I started with Wellspire Cypress in January as my primary care provider. Communications on…read morereferrals was poor, apparently the office was way backup, and the excuse even by end of March was still working on beginning of the year rush. Do not use them as PCP, we made an extremely bad choice for our needs of a PCP.

Currently have waited over 30 minutes for a pre employemrnt drug screen. Do not recommend.read more

I read the reviews on Google everybody says too much waiting for it but I just finished everything…read morein 50 min

I went there at 2:00 today but the kidney stones he got me right in worked with my insurance did…read moresome tests and give me medication for the kidney stone they were fabulous they were Lifesavers today I will go to them again if need be

I have been here before and they used to great no issues whatsoever. My husband had to come in for…read morea last minute checkup he had some testing done. They told him it would be 3-5 days for results. He had to call on the 5th day since no one has reached out. The clinic tells him oh we don't have results yet let us check and we will call you back. They call back and tell him the sample he had given was lost. How do they lose the sample that we have been waiting for results. If we never called they would have never followed up with us. There was no apology given they just told him to come back in and give another sample. It has been two weeks and no results yet and every time we call the clinic no one answers and they did not update any results on his my chart. I work in the healthcare field and this is the worst service ever!

Came in at 8:25. Empty waiting room. Just need a blood drawl. Was told I will not be seen until…read more11:35. Litterly no one in the waiting room. Poor time response.

I would definitely try to steer clear of this VA clinic. The quality of care is lacking, Zach…read moreDecatur is not the kind of person you would want giving you any type of care. He is very nonchalant and dismissive about the care of veterans.

Dr.Dominguez is the best. Understandable and you can tell he knows his stuff and cares for patients.read more

There is no way a woman who is pregnant or just had a baby or any person as a matter of fact should…read morehave to experience unwelcoming front desk. I had to check my daughter I because Patrice at OBGYN front desk is always unpleasant to her and others. She has lied on her to nurses and doctors before. Her job is not that difficult yet she makes it like she is bothered by a patient. As i waited to be checked in she did me the same way and I myself have been coming to Kelsey for decades and never had a bad experience. She rudely announces she's talking with another patient . If she wants a patient to sit down and not wait in line she needs to have a sign that says that. All I was doing was standing there waiting and had to walk away with that same experience for the first time that my daughter had. Very disappointed.

Physician: Nwokocha, Monica MD This doctor's patient care to…read moremy partner was very inclusive and heartwarming. Gave us all the necessary information with clarity and patience. she deserves all the recognition.

I am not surprised at the nightmare reviews. I was never called back to see him after he arrived by…read moreambulance. After 3 1/2 hours in waiting room I just went back on my own. Found out he already had CT Scan. No information was given. They do not listen to the information I gave them, Input incorrect information into their system. I tended to his urinal and water needs from 10 pm until around 2pm the next day when hospital room became available. No one touched him physically or asked me a question in the ER. Once the doctor came that we asked for and that admitted him to hospital the care went from nightmare to excellent. Once under the doctor's care everything changed and his care was wonderful in the hospital. I will never go to Kingwood ER I would rather take my chances at CVS.

I'm fed up and would give them zero stars if I could. Ever since Village Medical took over, it's…read morebeen nothing but downhill. My favorite doctors and nurses are gone, which says a lot. Trying to make an appointment was a nightmare. First, I got shuffled off to some call center, then sent back to the McKay location, where I waited on hold forever before someone finally picked up. And when they did, there was no friendly greeting, just a brisk "Village Medical? Birthdate? Name?" It felt really cold and unprofessional. When I mentioned my hernia issue, they just told me they're booked till mid-April. That's it for me. I'm on the hunt for a new family doctor. My wife already left them because they kept nagging her about her weight. I'm definitely out of there too, as soon as possible.

They aren't my favorite... i go there because im lazy. It's near my job, i went there as a kid and…read moremy dad still goes there. So i just get my annual checks ups and that's it. If you get your STD testing make sure you get the full panel if i remember correctly in 2020 Dr.Burch told me he didn't test for herpes cause "why freak ppl out since everyone has herpes" and the more recent times ( may/July 2023) i have been the other doctors have just told to lose weight for the things i was expressing concern about seems like the go to solution for them which doesn't make me feel like they are listening to me. Ladies at the desk have sometimes been unprofessional since i can hear their conversations in the waiting area, but i like hearing the office tea so doesn't bother me.

I've had great service from Vital. Doctors seem to have good "bedside manners", easy to speak…read morewith, know what they are doing. The support staff seems to be on the ball and the in-house testing, something I normally avoid with my primary physician's office, has been equally good. The online app, now that I have my account setup, is very handy with my appointments and meds. Only reason they didn't get 5 stars is because it took several months for me to be setup online. I think this has been streamlined since?

The cardiologists are excellent. They are friendly and explain issues clearly. The billing…read moredepartment, however, is terrible. If you call, you can only leave a message. When I left a message asking about my balance, the reply was a voice message on my phone: "you have no balance with us", which is not true. I have a negative balance, which means that they owe me a refund. Very dishonest peole.